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“Very small rooms, average service but good location”

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First Hotel Twentyseven
Ranked #58 of 118 Hotels in Copenhagen
Reviewed 4 weeks ago

I stayed here because it was close to the station and other attractions - I'd previously stayed at very loud and grubby station hotels.
This hotel was a 7-minute walk from the station - you do have to cross two busy roads; not ideal for elderly/infirm.
The receptionist was fairly miserable, the room was very small and average and didn't have many facilities. The breakfast was OK, but once again, the service was miserable - isn't Denmark meant to be the happiest place on earth? You wouldn't think so.
Lots of cafes and eateries nearby and also an Australian run pub a few doors down.

Room Tip: As high as you can.
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  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Service
Thank TheFoodOdyssey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FirstHotel27, Direktør at First Hotel Twentyseven, responded to this reviewResponded 4 weeks ago

Thank you for your review.

I am sorry to read that you were not given a good service from the reception.

In our superior and deluxe rooms you will find a kettle so you can make coffee and tea in teh room and there will also be a snackstray free of charge. our deluxe rooms also have bathrobs and slippers.

Best regards
Cecilia

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9 - 13 of 2,241 reviews

Reviewed 4 weeks ago

The location of First Hotel Twentyseven is everything, just a walk away from the city centre. The hotel itself is basic, the bathrooms are tiny, beds are too soft for my taste. Could be cleaner (especially bathrooms). Service ok. Not worth the price.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Natfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FirstHotel27, Direktør at First Hotel Twentyseven, responded to this reviewResponded 4 weeks ago

Thank you for your review.

We are glad to read that you liked our location but not our cleaning, we have black tiles in the bathooms and the calcium in the water easily sticks to the tiles, we are working with different metods to see how we can solve it the best.

Best regards
Cecilia

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Reviewed 4 weeks ago

ALBERGO CARINO MA HAS NOT RESPONSIBLE THE CONDITIONS STABILIZED IN THE ARRIVAL. PAY THE WARRANTY THE CORRESPECTIVE OF 134 EUROS AND RECEIVE UPON INTO A LITTLE DAY. I've been through more than a few months and yet I did not receive it. I DERUBED THEM.















































































































































































































































a nice hotel, but it does not meet the conditions set by the hotel itself, that is to pay the sum of € 134.86 as a guarantee and receive them back within a few days. more than 10 months have passed and I still have not received anything. I feel robbed.





  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with FirstHotels.com
Thank graziam122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FirstHotel27, Direktør at First Hotel Twentyseven, responded to this reviewResponded 4 weeks ago

Thank you for your review.

I am sorry to hear that your deposit haven´t return on your account.

When you check-in we take an deposit on 200 DKK, and if you do not buy something from the bar or lobbyshop, the amount shall be released within a few days after you checked out.

I am once more so sorry if you haven´t got them. please contact us again on our hotel email and we will help you.

Best regards
Cecilia

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Reviewed 12 October 2017 via mobile

Stayed in a Standard twin room, booked through membership program. I have visited Copenhagen many times before so am aware that accommodation is expensive but this was a bad choice as I got a very basic room for way too much money. Check your rate well to be sure that the price quoted includes tax. This added an extra chunk of money onto the room price as did the breakfast which was also not included. I would not recommend paying for breakfast here, selection is poor compared to usual Scandinavia standards. You will get better quality and price by going outside to a cafe for breakfast or brunch.

The room was relatively large but had only the most basic amenities, a tv and some hanging space for clothes. The bright red cupboards were sjowing wear. No minibar/fridge, no water, no tea and coffee making possibility. The bathroom was ok but the hairdryer was broken. Bed was on the soft side but ok.

Hotel common areas are nicely styled and there is a bar. All floors have ice machines, but none work so I can only assume these are waiting to be removed.

Location wise the hotel is central - 10 minutes walk to either the central station or Kongens Nytorv. Close to shops and restaurants.

If you are disturbed by noise beware as there is a clock tower which chimes every 15 minutes.

Overall not your best option in Copenhagen unless there is a really good rate offer.

Stayed: October 2017, travelled with friends
Thank suzhu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FirstHotel27, Direktør at First Hotel Twentyseven, responded to this reviewResponded 13 October 2017

Thank you for your review.

I am sorry to read that you were noit happy with you stay with us.

In our superior rooms you will find an kettle for tea and coffee making and it is only our suite that do have an minibar.

You are more then welcome to buy your drinks and snacks ffrom the bar or our lobbyshop.

Yes, because of our location 500 meters from the City hall square you will hear the city hall bells.

Have a lovely day
Best regards
Cecilia

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Reviewed 12 October 2017

our room was rather small (wall next to double bed) so not great for oldies like us. Great location, lovely area, all sorts of food, museums etc. not great to stay for long, but one or two nights perfect

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank familyworktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about First Hotel Twentyseven

Address: Loengangstraede 27, Copenhagen 1468, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#31 Luxury Hotel in Copenhagen
Price Range: ₹ 9,024 - ₹ 18,379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — First Hotel Twentyseven 4*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, TripOnline SA, Ctrip TA, Prestigia and HotelQuickly so you can book your First Hotel Twentyseven reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
1st Hotel Twentyseven
Clarion Collection Copenhagen
Clarion Collection Twentyseven

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