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“Bargain room is tiny and bathroom shower overflows”

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Best Western Plus Hotel City Copenhagen
Ranked #21 of 118 Hotels in Copenhagen
Certificate of Excellence
Reviewed 31 December 2017

The decor, breakfast and location of this hotel plus the convenience of bike rental were a plus. We were disappointed in the size of the 2 persons bed, only 140cm wide. The staff was not accommodating to change us to 2 twin beds unless we paid an upgrade. In addition,the bathroom shower flows all over the floor.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank patriciam2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 1,261 reviews

Reviewed 27 December 2017

We chose this hotel for its central location: close to the subway, to Nyhavn, to Kongens Nytorv,to Christiania and... in a very quiet street.
We experienced the renovation of the hotel facade and saw how beautiful it became.
Very friendly staff at the front desk taking into account the room preference I had communicated in advance.
Hence, we had a very quiet room overlooking the covered patio. The room is not very spacious (but when on a city trip, you just drop in for a good sleep), but clean, and there was a nasty little step between the room and the very small bathroom. A few supplementary electrical plugs would be welcome these days.
The hotel offers an excellent breakfast buffet with a large choice of breads, rolls, cheese, fresh fruit,...
The hotel has also a full bar where sandwiches can be ordered.
The hotel also offers bikes for rent (but they were unfortunately on maintenance during our stay).
Comparing the prices with other hotels in Copenhagen, we were satisfied of our choice!

  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank harmonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017

Booked through Booking.com and Hotel would not allocate points to our membership card and charged us for an optional room upgrade! We chose to accept but were rather disappointed as it was a last minute booking and hotel was not full. Was hard to find as Hotel was covered by scaffolding. Clean and comfortable stay with excellent breakfast. En suite was a bit tired with mouldy sealant round the bath although overall it was clean.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank fionabX6812HE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2017 via mobile

A terrible tiny hotel room with ancient furniture, squeaking floor and mold smell. The worst 4 star hotel I’ve ever been to. It doesn’t even fulfil the 4 stars requirements: no refrigiretor, no A/C, no bath gown or enough towels for 2 ppl. Even a 3 stars hotel has better conditions.
The price is definitely not worth the trashy room we’ve got. It was like living in a museum with 19th century exponents. Not mentioning the terrible 0,2x0,2 m sq shower “cabin” (cabin = a piece of floor with a hole and an old and smelly curtain). Deceving....Shameee, Copenhagen!

Stayed: December 2017, travelled as a couple
Thank Cristal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2017 via mobile

Fantastic location - right next to Nyhavn, a short walk from the main shopping district and Christiansborg Slot. Staff were friendly and unobtrusive but nothing was a bother. It was great that breakfast is complimentary and it had a good selection. Will definitely stay again.

Stayed: December 2017, travelled as a couple
Thank spana1929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hotel City Copenhagen

Address: Peder Skrams Gade 24, Copenhagen 1054, Denmark (Formerly Best Western Hotel City)
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#12 Luxury Hotel in Copenhagen
#16 Romantic Hotel in Copenhagen
#21 Business Hotel in Copenhagen
Price Range: ₹ 9,762 - ₹ 31,125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hotel City Copenhagen 4*
Number of rooms: 81
Official Description (provided by the hotel):
BEST WESTERN Hotel City is a Danish design hotel in the center of Copenhagen. Located in a quiet street behind the Royal Theatre and Nyhavn, close to shopping, restaurants, museums and The Opera House.All rooms are furnished with Danish design like Arne Jakobsen and GUBI, large black/white jazz portraits, Samsung flatscreen TV and free WIFI all over the hotel.Easy access from the airport by Metro to Kongens Nytorv ... more   less 
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Also Known As:
Best Western Hotel Copenhagen
Best Western Copenhagen
Copenhagen Best Western

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