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Reviews (2,742)
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1,395
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All reviewsthe club loungefree shuttlemetro stationclose to the airporthotel shuttlefields mallcity centreplatinum membershuttle servicelarge mallbusiness hotelmodern hotelexcellent hotelbella centerbaltic cruiseexecutive roomthe hotel offers
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149 - 154 of 2,742 reviews
Reviewed 13 October 2017

Well appointed hotel with modern detail, very good club lounge and breakfast, and most of all a wonderful attentive staff. While everyone I encountered was helpful and engaged, two staff, Alan from the Club Lounge and Sarah from the front desk, were exceptional. I was a bit fatigued from travel and Alan offered me something from the kitchen that he'd just made- an herbal tea with ginger, chili, lime (see pic). It was delicious and healthy. He's was going out of his way each day to help.

The hotel location is convenient to both the metro (minutes to city center) and DSB (minutes from the airport and about half an hour to Malmö, Sweden over the Øresunds bridge). Take your passport because they check upon arriving in Sweden!

Overall, great stay and recommended. I'm a long time IHG member yet this is my first time staying at a Crowne Plaza, and I would definitely return to this location.

  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
4  Thank Phaedrus71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pia-Jakobsen, Operations Director at Crowne Plaza Copenhagen Towers, responded to this reviewResponded 1 November 2017

Dear Phaedrus71

I am happy that our Front Office team was able to look after you and that Sarah was of your assistance.
Thank you for your kind words about Alan, he is an asset to our hotel and will be delighted to hear of your feedback.
As you have found out the location of the Crowne Plaza Copenhagen Towers is perfectly placed to reach the city, airport and Sweden I hope you enjoyed exploring all these places.

As much as you look forward to your next stay. We are looking forward to welcoming you back again soon.

With Kind Regards

Pia Jakobsen
Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

We always stay here when we travel to Copenhagen. It's just a short metro ride to the center of Copenhagen. You can play in the city and sleep quietly in the suburbs. The Bark bar is very good as well.

Room Tip: Ask for a room with a view of the sound.
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank EslovRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

Once again a wonderful stay CPC Towers - Every good item written about this hotel is absolutely true. Whenever in Copenhagen I will always stay here. PIa is an absolute professional and her staff are very good. The ladies at the front desk made check in & check out painless. I would like to thank Laura SM - Sandra SW - Emelie for being so helpful! Anyone thinking of staying here, it comes highly recommended from me!

  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

This is a first rate hotel with first class styling. There is a Fields shopping center within 10 minutes walking distance. The local metro train that runs to downtown Copenhagen is within 5-10 minutes walk. The restaurant at the hotel is very pricey but good quality and menu choices. There are not many other decent restaurants nearby but a 10-15 minute metro train ride puts you in the middle of Copenhagen and Nyhavn. The biggest downside of this hotel was only 2 English channels on the room TV. A rural hotel 25 minutes outside of Odense had many more choices. The Copenhagen Star Hotel in downtown Copenhagen literally had 5 times the choices so you know the channels are available so you have to believe it is a cost reduction move.

  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank tlongin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

I have stayed at this hotel for many years but this morning at the Club Lounge the entire room was greeted by the most friendly employee I have ever come across. His name is Alain.
If you have an employee of the year, I would vote for him.

Stayed: October 2017, travelled on business
3  Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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