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“Wonderful - Perfect Villa”
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Review of Knossos Estate

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Excellent
92 reviews
Pool
The kiosk
The playground
Panoramic views
Barbecue
Wheelchair ramp
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Overview
Villa -
7 Bedrooms, 4 Bathrooms, Sleeps 16
Rethymnon, Rethymnon Prefecture, Crete

Reviews from our community

Excellent - based on 92 reviews
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Reviews from our community

Date | Rating
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English first
Dutch first
English first
German first
Norwegian first
Swedish first
Any
English first
Tsorg
London
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful - Perfect Villa”
Reviewed 5 July 2015 for a stay in June 2015
1
person found this review helpful

Knossos Estate Villas is the perfect location for exploring western Crete. The Villa (Pasifai) was beautifully presented, excellently equipped and maintained to the very highest standard. Highly recommended for large family holidays or groups of friends traveling together. The Villa and grounds provides a combination of spaces to ensure that you can be all together when needed and yet have space to enjoy your own company.
Manos (Groundsman) and Lena (Domestic) are very efficient and go about their duties in an unobtrusive way to ensure that the villa and grounds remain perfect for the whole extent of the holiday. The person holding everything together s Maria, she is welcoming, helpful, knowledgeable and very informative. Nothing appears to be too much trouble from providing directions to arranging a birthday party. Maria ensured that every need we had was met and more. Our holiday would not have been so successful or enjoyable without her.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and views
Liked least: Only being able to stay for 2 weeks!
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stianss
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect”
Reviewed 4 July 2015 for a stay in June 2015
1
person found this review helpful

The house is perfect for all famelies. We were 4 famelies with 8 grownups and 8 children from the age From 5 mnd -12 years. The house have everything you need for the children. The area outside is also perfect for the children with a beautiful playground;) its s beautiful house with a lovely viuw and a quiet place were you can get away from the noice from the sentrum of rethymno. Nearby you can also find a nice bakery to buy fresh bread for brekfast everyday:) in the same time its only five minuits with taxi down to sentrum of rethymno. The straff (Maria, manos, Lina og nikos) is so helpful and cind and if you need anything they would help.
in one Word:) everything is perfect:)
We'll be back:)

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateChill
Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“superb”
Reviewed 12 June 2015 for a stay in June 2015
1
person found this review helpful

Knossos estate villa is the best holiday we have been on as a family. So much so that this was our second time staying there.
The Villa is beautiful and really well equipped. The pool is fantastic as is the brilliant playground for the children. I can't recommend it more highly!
Maria and Manos are brilliant. They were both there to meet us upon arrival to help us settle in and help with anything we needed so it was more like arriving at a 5 star hotel.
Manos came every morning to sort out around the pool and patio area and replenish coal etc for the BBQ but was never invaded our privacy.
Maria came to check on us every now and then to see if we needed anything.(the 1st stay she arranged a birthday cake for one of the children in the group)
All in all it was 1st class and we will be going for a 3rd time next year!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: accommodation, facilities and staff.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison T
Leeds, United Kingdom
2 reviews
“Excellent”
Reviewed 5 June 2015 for a stay in May 2015

Beautiful villa, really clean. Pool, table tennis, swings and slide for smaller children. BBQ was cleaned for us each morning and there's plenty of space for the children to run around. Staff all attentive and friendly.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billcalla...
Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Simply the best Villa holiday I have ever experienced.”
Reviewed 3 June 2015 for a stay in May 2015
1
person found this review helpful

The contact from Nikos the owner was first class after we had booked. Nikos contacted us two or three times prior to arrival just to check that all of our needs were being catered for. We were a family group of 16 ranging in ages from 78 to 5. We arrived after a delayed flight at 0130hrs and the Villa manager Maria and her husband Manos were still there to meet and greet us. First impressions were extremely positive. The Villa is equipped to a very high standard and was spotlessly clean. Our cleaner Leena spent two full days cleaning during our stay and provided us with a large cake when we first met her. Maria popped in most days to chat and ensure that everything was ok. She was just on the end of her phone if needed (she wasn't - everything had been catered for).
We made full use of Maria's local knowledge, visiting Kournas Lake and enjoying a meal on our last night at a local Taverna. Maria and Manos escorted us to the Taverna and introduced us to the owner and his son. All part of the services provided and we all enjoyed a really good meal at a very reasonable price.
Even on leaving the Villa Manos came to the rescue with his jump leads to get the hired car started !
I cannot fault the superb level of customer service provided to us during our stay. The owner Nikos, Maria, Manos, Leena and the rest of the team demonstrated a real desire to ensure that every member of our party had a really enjoyable and relaxing week. I cannot recommend the 'Knossos Estate' experience highly enough. Go book !!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The attitude the staff had towards catering for clients. Really friendly with a genuine desire to please.
Liked least: Leaving.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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