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All reviews main restaurant animation team greek taverna taka taka beach bar superior bungalow smaller quieter all inclusive hotel free minute main pool is private beach afternoon pancakes pita bread thatched umbrellas mama mia wide area the beach is very nice
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Reviewed 11 June 2018

Me, my wife, our daughter, and her boyfriend stayed here. We left yesterday. We had 2 rooms in the main building on the 3rd floor.

When we first arrived the wife & I ended up with a room facing the 'front/side' of the hotel while our daughter and her bf got a sea view room. After a chat with reception our room was changed to sea view the next day with an additional charge of 18 euro per night.

I will go as far as saying this is a perfect hotel. Very clean in all areas, main hotel toilets are the level of a a 5 star hotel. Even the toilets by the pool. Outstanding.

Staff are friendly as expected happy to help.

The restaurant caters for all. Loads of choice what to eat

Their entertainment team do try their best, but it strangely works for this hotel. Most guests are happy sitting by the bar area just outside. You can see people just generally chatting or playing cards. It works for this hotel.

Beds were too hard for us. Made it difficult to sleep.

When I wake up in the morning or retire at night, I like to switch the TV on. We only got about 15 channels and only two of them were English. News channels.

Rooms could do with their own Iron and board.

Bit sniffy in the toilet last few days of our stay.

We didn't stay on the beach but it is on the edge of the hotel and looks nice.

Hotel has shops and there are shops just across the street.

Although I have mentioned some negatives about this hotel, this hotel is still perfect and I would be more than happy to return.

Oh and by the way, checkout is 12 noon but for 70 euro you can check out at 6pm if you have a late flight like we did.

So,.... if you are going to Crete, then this hotel is the one. It's not a 18 - 30 hotel with banging music etc, but it help to create us a perfect holiday.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Pete M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitrios S, Γενικός Διευθυντής at Agapi Beach Hotel, responded to this reviewResponded 15 June 2018

Dear Guest,

Thank you for having chosen the Agapi Beach Hotel as your place of residence and for posting your wonderful review.
We are happy to learn that you had a perfect stay and time. Your warm feedback on the variety offered from the restaurant, our surroundings but most of all our friendly and efficient team is noted and appreciated.
We certainly look forward to welcoming you back in the not distant future.

Kind regards,

Dimitris Stratikis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

We arrived yesterday and was greeted with lovely friendly smiles from all reception staff. We were told we had been upgraded to a family room which was lovely cannot fault it. Well its our first full day and im lying on the beach writing this review a little breezy but great as it is very hot.
Our first meal was in the main restaurant last night and o have to say was exceptional so much to choose from and all staff very helpful. Well back to the sun i will write another review when i return but if your thinking od booking this place dont hesitate such a lovely hotel

Stayed: June 2018, travelled with friends
1  Thank 284debrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitrios S, Γενικός Διευθυντής at Agapi Beach Hotel, responded to this reviewResponded 15 June 2018

Dear Guest,

Thank you for the generous review about your first experience of the Agapi Beach Hotel. It is always a great pleasure for us to read that our guests have enjoyed the efforts of our staff to make their stay as memorable and comfortable as possible. We hope that you will thoroughly enjoy every aspect of your stay with us and have the opportunity to welcome you back on your next travels to Crete.

Kind regards,

Dimitris Stratikis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018

Back again for the fifth year ...cannot fault this hotel yet again , every year everyone is as friendly as ever yet maintaining a professional status like no other hotel I've visited . Georgia , Manos and the ever smiling courteous bar staff are at hand with friendly smiles and chat . The animation team this year are first class , a lovely bunch of youngsters who seem to thoroughly enjoy entertaining the guests of all ages ..I have always admired the animation teams over the years but this year as I said are something special led by Luca and who can ever forget the crazy antics of Mikos .Once again the variety of food available at all meals is a credit to the catering team always plentiful and hot only downside is there is too much on offer .Thanks Agapi Beach

Room Tip: Always stayed in main building ..sea view
  • Stayed: May 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank margaret80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitrios S, Γενικός Διευθυντής at Agapi Beach Hotel, responded to this reviewResponded 15 June 2018

Dear Guest,

We would like to thank you for the loyalty you show to our hotel, the Agapi Beach! We were glad to read that you absolutely enjoyed this fifth stay of yours here.
We would also like to thank you for your warm comments about Georgia, Manos, the personnel of the bar and especially the animation team. They will all be very happy to read your comments. Our personnel works very hard and always does their best to offer memorable holiday's experience to all our guests.
I do look forward to welcoming you back in Agapi beach in the near future.

Kind regards,

Dimitris Stratikis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018 via mobile

We arrived on a late flight from Norwich and when we checked in the receptionist said, "I will look after your luggage, the restaurant is open late go and relax and have a meal.the reception staff remained helpful throughout our stay.

We stayed in a bungalow which was comfortable, clean and quiet. The beds were very comfortable and we slept very well

All the the staff were pleasant, helpful and efficient.

We were on all inclusive and ate mainly in the main restaurant and must give a special word of praise to Demetrious our waiter. He was friendly, gave great service and told us of places to visit.

The hotel is about 10 mins by taxi (rank outside hotel about 10 euros) "from Heraklion. The city is worth a visit.

Overall a pleasant stay.

Stayed: June 2018, travelled as a couple
3  Thank Freelance60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitrios S, Γενικός Διευθυντής at Agapi Beach Hotel, responded to this reviewResponded 15 June 2018


Dear Guest,

Thank you for staying with us and for sharing your positive feedback.
I am delighted to read that you had a wonderful stay with us.
We hope to have the pleasure of welcoming you back soon.

Kind regards,

Dimitris Stratikis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

This is how you run a resort hotel. Hard working and friendly staff, spotlessly clean, excellent facilities, and superb food. I’d recommend it for those seeking a relaxed, easy going holiday in a quiet area (although Heraklion just a 20 min bus ride). Teenagers and party animals might want to look elsewhere.

Stayed: June 2018, travelled as a couple
1  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitrios S, Γενικός Διευθυντής at Agapi Beach Hotel, responded to this reviewResponded 15 June 2018

Dear Guest,

Thank you so much for your first class review regarding your recent experience in the Agapi Beach Hotel.
It is always a pleasure for us to read that our guests have enjoyed the efforts of our staff to make their stay as memorable and comfortable as possible. The excellent rating of our hotel give us strength to continue to offer high-quality services and promote the Authentic Cretan Hospitality.
We look forward to welcoming you back in the near future.

Kind regards

Dimitris Stratikis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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