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“Gets better and better” 5 of 5 bubbles
Review of Galaxy Hotel Iraklio

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Galaxy Hotel Iraklio
Ranked #2 of 57 Hotels in Heraklion
Certificate of Excellence
Honesdale,PA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Gets better and better”
5 of 5 bubbles Reviewed 29 December 2011

We love travelling (and Crete) and visit the island regularly. This is a hotel that always lives up to its accolades and in fact it is constantly improving with amazing attention to detail. Everything you read in previous reviews is true: wonderful rooms with all modern amenities and amazing beds and bath amenities - (Executive rooms are very spacious by American standards and great value). Free WiFi everywhere, great free gym, relaxed yet elegant ambience and plentiful public indoor and outdoor areas to relax, read, chill and feel you're in an urban resort. Incredible, homemade food (best breakfast buffet in Greece - all fresh, freshly squeezed OJ, local delicacies etc), they even use their own produced organic extra virgin olive oil in all dishes! Best of all is the service - always attentive and highly polished (close to USA luxury standards) yet very warm and friendly - not stuffy, and always with a smile.
Keep it up Galaxy - what a gem of a hotel!

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank celia30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
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  • Any
English first
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 22 December 2011

We stayed here for two nights recently. It was very nice stay. We initially had problems finding the hotel in the dark, as the road signs were difficult to read in the dark. I would recommend to phone the hotel to get the direction. It is centrally located, you can walk to the centre easily so we left the car in the hotel parking. Breakfast was excellent, plenty of choices of hot and cold buffet, even in low seasons when there were only handful of guests. The hotel also has a nice gym and steam room which are free to use. All in all, we enjoyed our stay.

Room Tip: For quiet rooms, ask for room facing the pool
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank walkingbird2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 26 November 2011

Very clean and well-run hotel. Had a very nice stay, everything was great. So many positives: good huge breakfasts, nice pool, quiet, easy to walk into centre.

Four small negative points: some of the management seem to have misunderstood "professionalism" for "being rather serious" - the natives of Heraklion are all so smiley and friendly yet at the Galaxy there seems to be a policy of supressing this, as if being so warm-hearted might somehow be "unprofessesional" to foreigners staying at a top hotel. Lighten up guys!

What's with the frosted glass window in the bathroom? Perhaps not all people would feel comfortable watching their partner sitting on the toilet.

Balconies have no chairs - presumably to stop guests sitting out and having a drink etc - which makes them rather pointless.

In-house menu is rather expensive - but not a big problem, most of the guests are charging the bill to their company (lots of airline staff stay here) so you can see why the hotel choose to charge such prices. But if you're paying for a holiday out of your own pocket there are plenty of amazing restaurants in town which are very good value.

But in general, we had a fantastic stay here and a very nice holiday.

Room Tip: Some rooms have balconies overlooking the central pool. Some face a back street. Neither are partic...
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  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ryko26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 November 2011

Nice clean hotel near the city center.The hotel is excellent for meetings.Nice bar and restaurant(overpriced) Small rooms but clean and nice sleep quality.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank antonio_reth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 13 November 2011

Nice city hotel with a modern architecture and pleasant interior, yet located in the middle of the city thus there is no view from the small balconies. Note that there is no parking in the hotel but you can find a place nearby. We kept going around the city on foot but the distance from the market and the bars area is not that short. We were not on a business trip when we stayed there but we have the impression that this hotel can cover the needs of business travelers. The swimming pool and the surroundings were a pleasant surprise, although it is not very big and can easily get crowded. We didn’t have lunch or dinner in the hotel but we had one of the best breakfasts ever. The buffet had both typical products found in breakfast buffets as well as local products, fresh or cooked in traditional Cretan recipes. The quality of food was very good. Access to the port and to Knossos is relatively easy. The service was fine. As a conclusion Galaxy hotel is a very good choice in Heraklion.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thada18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Galaxy Hotel Iraklio

Property: Galaxy Hotel Iraklio
Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Heraklion
#2 Luxury Hotel in Heraklion
#2 Spa Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Family Hotel in Heraklion
Price range (per night): ₹ 4,799 - ₹ 10,233
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Official Description (provided by the hotel):
The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Heraklion, Crete

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