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4 - 9 of 569 reviews
Reviewed 16 June 2022 via mobile

We stayed at this hotel as our flights got cancelled the day before we were due to fly home. Very grateful they had 3 rooms to put us up and the rooms were clean and tidy when we checked in.
Sadly one of the rooms smelt of stale smoke but that soon went once we had the balcony door open for a bit.
Air conditioner looks very old but seems to work pretty well.
I would recommend this hotel for a few nights missed fligh/cancelled fligh not ideally for a week as quite loud being right next to the airport and very basic rooms. No tea coffee making facilities or bottled water.
Breakfast definitely not worth €7 being cheaper and better to go ti the little bakery round the corner.

Date of stay: June 2022
Trip type: Travelled with family
Thank Flickrawson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 May 2022 via mobile

A basic but adequate hotel very convenient if you need somewhere near the airport.
Reception was friendly and efficient.
The room was on the small side but perfectly OK for what we wanted. Despite being near the airport it was fairly quiet and we slept well.
Despite arriving at almost 11:00pm we were able to get a basic bite to eat, in our case an omelet which was perfect for our needs.
Shower was fine.
Breakfast buffet was a bit basic, but fair value for €7.
The hotel has parking, which is useful.
We never tried the pool. It looked a little on the small side.
Not a ‘Destination’ hotel, but if I ever had a late flight in or early flight out I would happily use again.

Date of stay: May 2022
Trip type: Travelled as a couple
1  Thank Skipton_Traveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 July 2021

Good location if you need to be close to the airport. Watch the planes soar by your bedroom window! Having said that, it was quite a quiet spot.Breakfast was adequate and our room was a bit small but again fit for purpose. The mattress was very hard, but i am actually ok with that. Would have loved tea making facilities but maybe that is just the way Crete is. No info file in the room but i expect that was a covid restriction. Certainly not a 3 star feel but clean enough and reasonably priced for a one night stay.

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank ganeshEngland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 June 2021 via mobile

Checked into this hotel at 5am with friends when TUi cancelled our flight and refused to find us any better than a 2* awful hotel. The management of The Sofia went out of the way to help us. Clean comfortable rooms. When we came down in the morning found a lovely garden with pool area. Clean comfortable reception area and spotless toilets
Hotel staff kept us going with coffees and endless free wine.
Cant thank them enough for keeping us from sleeping on airport floor and for there warm and welcoming hospitality.
If ever you need a room near to the airport highly recommended this lovely hotel
Thank you Sofia and staff for helping us out and saving my back from a night on a hard cold floor

Date of stay: June 2021
Trip type: Travelled with friends
1  Thank W5061HBjillg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 September 2020

Sofia Hotel is really close to the Heraklion Int. Airport.
Reception staff was helpful and efficient.
My room was on the ground floor with a balcony facing the road. The size of the room, bathroom and balcony were great.
The mattress was great and free parking was also a bonus.
Breakfast (following covid-19 protocols) was OK, but nothing special.
Wi-fi was sufficient

Being close to the Airport means that there is noise from the aircrafts taking off.
Water in the room was not drinkable (which I understand happens, but in that case you offer some bottles of water to the guests)

Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
2  Thank Nick H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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