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“Cozy family-run hotel”

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Porto del Colombo Hotel
Ranked #40 of 111 Hotels in Chania Town
Certificate of Excellence
Reviewed 16 July 2014

When you first arrive at the hotel your are greeted by the most friendly and welcoming staff, you can instantly feel that this is a family-run hotel. The staff were eager to make recommendations of what to see and what to do in the city.
The location of the hotel is amazing right behind the old port and in the heart of the old city.
The only reason we rated the hotel with 4/5 is because we believe the cleaning service could have been better. We stayed for 5 days and we would prefer it if the sheets were changed on the second or third night and also the shampoo and bath shower were replaced daily.

Room Tip: No elevator, so if you have a problem climbing stairs better to request a room on the first or secon...
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Agathoklis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (192)
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55 - 59 of 192 reviews

Reviewed 1 July 2014

I am enjoying the Porto Del Colombo in Chania even as I write these words. Before coming to Chania I had fears connected with my veeeeery late arrival (02:00 in the morning), knowing that the reception was open until 22:30 in the evening. But everything with finding the keys was well organized. The hotel is really old - not only full of history, located in the old town of Chania, perfect location, very close to the "limani". It has the flair of getting old as a Cathedral - clean, a little bit dark, smelling at old laces and herbs, but cosy.
The rooms have the most needed. The fridge was a little bit noisy.
Rula from the reception was (and still is) very helpful in finding place for parking the car, finding the good beaches nearby, finding a tasty food in restaurants, offering "karameles":). In the restaurant - tasty food, the most amazing fresh orange juice, home made delicacies. Great time in Chania!

Room Tip: I was in room Number 7 - my colleague was complaining by the noise, but with me everything was fine.
  • Stayed: July 2014, travelled on business
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1  Thank Kristiana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

We had a great experience staying at Porto del Colombo in Chania. The house is very old, built at the time of the Venetian occupation and has undergone many transformations following the adventurous history of the city. It is of course renovated and converted into a rather comfortable hotel.
We were greeted at the Reception by Athina, who is very friendly, hospitable, and helpful. She gave us very helpful hints about restaurants in town, beaches, and how to get around. The breakfast was ample, tasty, and the lady in charge is friendly and fun. Furthermore, the hotel is quite close to the city gate, which is very important since you cannot drive a car inside the old town.
This is a great place to stay for anyone visiting old town Chania!

Room Tip: There are three stories and no elevator, so choose a first floor room if you are lazy, and a top flo...
  • Stayed: June 2014, travelled as a couple
    • Value
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Thank Dimitri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

This is absolutely a charming hotel, well located in the center of "OldTown," with a great staff and good breakfast but be sure you understand that you will have to roll your luggage about 200 meters since it is in a pedestrian only area and once at the hotel you will have to walk up 64 steps if they put you in the "junior suite" in which the bed is up an additional 15 steps and the bathroom is below.

If this doesn't bother you than it is your kind of charming spot!

Room Tip: Do not select the "Junior Suite"
  • Stayed: June 2014, travelled as a couple
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Thank Unbongout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

I just loved staying at this hotel. Each room seems to be unique, and so each review is going to likely depend on which room the person is staying in. I was in room 2 & 7, and it was lovely. As I understand it, room 7's rings on the walls were where slaves used to be held, which is quite interesting. It is at the back of the hotel, and on the top floor so is ideal if you would like a room that is a bit darker & quieter, and has a gorgeous 4 poster bed.

Room 2 is lovely and spacious with two twin beds which was ideal for myself and my daughter, as it meant she had her own bed (she is 3); although the hotel had kindly set up a sleeper for her too. There are 8 windows, which allowed for a lot of light which I thought was great. :) There is a translucent window in the room which lets light in from the hall, but having lived in Scotland I'm pretty used to this, and view it as a 'night light', it did not by any means disturb mine or my daughters slumber. Both the rooms had a fridge, and lot of space to store your luggage and clothing.

Beyond the rooms, the staff were really what made my time here so wonderful. They are SO kind, and give so much of themselves for their jobs. They give great recommendations for what to do, and where to eat. They also arranged enumerable taxis for me, which ensured I got good rates, and found the best and cheapest laundry service EVER (2.90Euro per kilo! YES PLEASE.) . They even gave up their own staff kettle so that I could heat my daughters bottles for a week. How amazing and generous is that? And best of all they did it, every day, with a smile. Athina, Roula and Helen - you will be missed until Castanea and I come back to visit next year!!

I would like to address some of the issues that other patrons seemed to have while I stayed here the last 7 days. There is no elevator, but it is a 600 year old hotel. So if you really feel like you might not be able to make it up 3 flights of stairs (despite the staff helping you up with your bags), I might not recommend staying here. Its not the hotels fault, its just the building is historical and old, and has no room for an elevator. But don't book and then take it out on the staff - its not their fault, and they are doing their best to help you.

The old town is 100% pedestrianized, which is amazing for walking around with a toddler. This does mean you have to bring your suitcases from where the taxi drops you (it takes about 3 minutes to get from the taxi stand to the hotel. 5 if you are moving slowly). Its NOT a big deal, and I have three bags and baby. AND the receptionist Athina left the hotel at 9:40pm to come and collect me when I wasn't sure how to get to the hotel on my arrival. So. It is fine. And just another example of how exemplary the staff is - how they go above and beyond to make your stay amazing.

Late check in - there are detailed instructions on how to get into the hotel if you happen to be checking in after 10pm/before 7am. Having 15 hour reception was fine, just remember to take your key with you to get in after 10pm.

To finish - I highly recommend this hotel. I only came to Crete for a friends wedding, but staying here made me fall in love with the place, and I fully intend on coming back every year - and making Porto Del Colombo my stay of choice!

  • Stayed: June 2014, travelled with family
    • Value
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Thank MorganLewisKhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Porto del Colombo Hotel

Address: Theofanous & Moshon Streets, Chania Town, Crete 73110, Greece
Region: Greece > Crete > Chania Prefecture > Chania Town
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#12 Luxury Hotel in Chania Town
Price Range: ₹ 3,090 - ₹ 40,088 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto del Colombo Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Our Hotel, an imposing, tall, 600 year old building, has gathered a rich history over the passing of the centuries. During the days of Turkish Rule, the building housed members of high ranking Turkish military who made many changes to the buildings architecture - even built a Hamam.In the garden and next to that, a room to secure their slaves (where you can still see the metallic rings nailed to the walls). In the beginning of the 19th Century, the building was used as a French embassy and later was inhabited by the great Greek political figure, Eleftherios Venizelos, who also used it as his political offices until his move to Athens, when he took power as Prime Minister of Greece. The Hotel has 10 beautiful rooms - the 2 of which are maisonettes - fully restored and traditionally decorated to provide our guests with an especially warm and welcome feeling. All rooms have modern conveniences (WC, telephone, TV, mini-bar, air-conditioning and Central Heating in winter) ensuring our guests have a comfortable and enjoyable stay. ... more   less 
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Also Known As:
Porto Del Colombo Hotel Chania, Crete

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