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Reviews (216)
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All reviewsno lifttop floorthree flights of stairsgreat locationhistoric buildingold towncharming hotelbreakfast roominteresting historythree floorsshower cubicletravel agentsteep stairswould stay here againboiled eggsfreshly squeezed orange juicerestaurant recommendations
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Reviewed 29 June 2014

We had a great experience staying at Porto del Colombo in Chania. The house is very old, built at the time of the Venetian occupation and has undergone many transformations following the adventurous history of the city. It is of course renovated and converted into a rather comfortable hotel.
We were greeted at the Reception by Athina, who is very friendly, hospitable, and helpful. She gave us very helpful hints about restaurants in town, beaches, and how to get around. The breakfast was ample, tasty, and the lady in charge is friendly and fun. Furthermore, the hotel is quite close to the city gate, which is very important since you cannot drive a car inside the old town.
This is a great place to stay for anyone visiting old town Chania!

Room Tip: There are three stories and no elevator, so choose a first floor room if you are lazy, and a top floor if you enjoy a workout.
  • Stayed: June 2014, travelled as a couple
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Thank Dimitri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

This is absolutely a charming hotel, well located in the center of "OldTown," with a great staff and good breakfast but be sure you understand that you will have to roll your luggage about 200 meters since it is in a pedestrian only area and once at the hotel you will have to walk up 64 steps if they put you in the "junior suite" in which the bed is up an additional 15 steps and the bathroom is below.

If this doesn't bother you than it is your kind of charming spot!

Room Tip: Do not select the "Junior Suite"
  • Stayed: June 2014, travelled as a couple
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Thank Unbongout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

I just loved staying at this hotel. Each room seems to be unique, and so each review is going to likely depend on which room the person is staying in. I was in room 2 & 7, and it was lovely. As I understand it, room 7's rings on the walls were where slaves used to be held, which is quite interesting. It is at the back of the hotel, and on the top floor so is ideal if you would like a room that is a bit darker & quieter, and has a gorgeous 4 poster bed.

Room 2 is lovely and spacious with two twin beds which was ideal for myself and my daughter, as it meant she had her own bed (she is 3); although the hotel had kindly set up a sleeper for her too. There are 8 windows, which allowed for a lot of light which I thought was great. :) There is a translucent window in the room which lets light in from the hall, but having lived in Scotland I'm pretty used to this, and view it as a 'night light', it did not by any means disturb mine or my daughters slumber. Both the rooms had a fridge, and lot of space to store your luggage and clothing.

Beyond the rooms, the staff were really what made my time here so wonderful. They are SO kind, and give so much of themselves for their jobs. They give great recommendations for what to do, and where to eat. They also arranged enumerable taxis for me, which ensured I got good rates, and found the best and cheapest laundry service EVER (2.90Euro per kilo! YES PLEASE.) . They even gave up their own staff kettle so that I could heat my daughters bottles for a week. How amazing and generous is that? And best of all they did it, every day, with a smile. Athina, Roula and Helen - you will be missed until Castanea and I come back to visit next year!!

I would like to address some of the issues that other patrons seemed to have while I stayed here the last 7 days. There is no elevator, but it is a 600 year old hotel. So if you really feel like you might not be able to make it up 3 flights of stairs (despite the staff helping you up with your bags), I might not recommend staying here. Its not the hotels fault, its just the building is historical and old, and has no room for an elevator. But don't book and then take it out on the staff - its not their fault, and they are doing their best to help you.

The old town is 100% pedestrianized, which is amazing for walking around with a toddler. This does mean you have to bring your suitcases from where the taxi drops you (it takes about 3 minutes to get from the taxi stand to the hotel. 5 if you are moving slowly). Its NOT a big deal, and I have three bags and baby. AND the receptionist Athina left the hotel at 9:40pm to come and collect me when I wasn't sure how to get to the hotel on my arrival. So. It is fine. And just another example of how exemplary the staff is - how they go above and beyond to make your stay amazing.

Late check in - there are detailed instructions on how to get into the hotel if you happen to be checking in after 10pm/before 7am. Having 15 hour reception was fine, just remember to take your key with you to get in after 10pm.

To finish - I highly recommend this hotel. I only came to Crete for a friends wedding, but staying here made me fall in love with the place, and I fully intend on coming back every year - and making Porto Del Colombo my stay of choice!

  • Stayed: June 2014, travelled with family
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Thank MorganLewisKhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

Stayed for 3 days with my wife holidaying. Outstanding friendly staff, breakfasts real fresh squeezed oranges, Greek omelette etc. beautiful room in historic building was prime minister Venizoulos (?)sp residence & an embassy. Features make up for lack of a lift!

  • Stayed: May 2014
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1  Thank Tony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

We are mature couple and we stayed here from 6 to 13 june.The staff were so warm and friendly and it was just 2 minutes walk to the venetian bay.Rooms were very comfortable and quiet at night and breakfast was very nice with the best pure orange juice ive had anywhere. Next year they'll have a rooftop garden available with views as theres no balcony available to sit and read if you want to. Also because its a beautiful old building, it has no lift.
We arranged a trip through the mountains with their taxidriver, George, for just the 2 of us in a 4 wheel jeep and if cost 65euros from 10 till about 4.30- great value and a place we wouldn't have otherwise seen. You can choose your own route or they will advise you on the one most suitable to your likes.
Chania is one of the most beautiful place in crete spoiled only bymen outside restaurents pressurising you to go in. {walter and Theresa[Dublin]]

Room Tip: Room 5 and 8 are the ones with views
  • Stayed: May 2014, travelled as a couple
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1  Thank jamieDublinIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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