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Reviewed 26 September 2018

Well our stay started out a little bumpy. My partner and I were given room 613 which did not seem very, lets say "FRESH". It had a slight smell of smoke and the air conditioner sounded like a generator. I called the front desk and the girl sent the maintenance man. He did not speak English very well so she translated and basically "this is the way the air is supposed to sound and to keep the fan on low, then it won't be so loud" Um, really? Not a good sign how this is going to go. In the morning the smoke smell got worse due to someone smoking next door. I went down to the front desk to complain and spoke to George (think thats his name). He was very friendly and apologized for the situation. He said he would try to find another room right away. I was skeptical, but sure enough, later in the day while we were touring, he called and said they had room 504 all ready for us. Turns out, that was a very FRESH room and we were pleased. And guess what, the air conditioning ran quiet, on high! It looked like a newer unit. From then on, it was a very enjoyable stay and we had a great visit to Athens. The rooftop deck is awesome and the restaurant is very good! I would give this hotel a 5, if it wasn't for that bump. The staff was great and I would stay here again.

Room tip: specify you want non-smoking and you may want to avoid 613
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank TRL07307
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
fresh36, Υπεύθυνος Σχέσεων με Πελάτες at Fresh Hotel, responded to this reviewResponded 2 October 2018

We appreciate your feedback, Tim!
We are super happy to hear that your stay at Fresh hotel lived up to your expectations. It is good to know that the team made you feel warm and welcome.
We strive to offer our guests quality service and comfort so it's great to hear that George was able to accommodate your needs.
We'll be addressing your concerns for room 613 with the appropriate members of our team.

We'd love to see you again in the future to share a more positive experience with you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018 via mobile

Had an enjoyable stay there, good location, close to shopping districts and restaurants. Helpful reception staff who were happy to make recommendations for places to go. The room was very modern, clean, comfy beds. Breakfast buffet has a great selection. Would stay again.

Date of stay: September 2018
Trip type: Travelled with friends
Thank mel1919
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
fresh36, Υπεύθυνος Σχέσεων με Πελάτες at Fresh Hotel, responded to this reviewResponded 25 September 2018

Dear Guest,
Thanks for the lovely review!

We're happy to hear that you had a pleasant stay with us. It's wonderful that you appreciated our spacious rooms as well as our efficient service. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us.

We look forward to hosting you again the next time you're in town. Thanks again for providing us with your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

We stayed here for 3 days and found the location was excellent to see the things we wanted to in Athens. Views to the Acropolis from rooftop restaurant were excellent. The staff were very helpful and friendly, the restaurant and bar very good. The room as comfortable and well appointed. I would stay there again if in Athens.The hop on hop off bus is close by which is an excellent way to see Athens in a limited time.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank ken4877
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
fresh36, Υπεύθυνος Σχέσεων με Πελάτες at Fresh Hotel, responded to this reviewResponded 25 September 2018

Thank you for sharing the wonderful review with us,Ken!

We're happy to hear that you had such a pleasant stay with us! It was our pleasure hosting you. It's great to know that our convenient location had such a positive impact on your stay. We love providing our guests with great amenities and services and we're happy that you had all that you needed.

Thanks again for sharing!

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Reviewed 19 September 2018

We spent the last night of our Greek holiday here, and can come up with nothing but praise.
One of the reasons we chose this hotel was because of the rooftop pool and that didn't disappoint - it's not huge, but large enough for a proper swim.
Our room was small but well-appointed and very comfortable, with a lovely bathroom.
The rooftop bar had a good choice of drinks and who could resist that view of the Acropolis?
There was a good choice for breakfast, which continues serving until quite late- a bonus for those tempted by a nightcap (or three) on the rooftop bar.
Staff were helpful and genuinely friendly.
Its central location is a definite bonus - a short walk to Monastiraki, and next to the lively Central Market. Some people might describe the area as "gritty" (we'd say "authentic"), but we never felt unsafe, even late at night.
In short, amazing value considering the level of comfort and amenities, and we definitely aim to return.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Catherine L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
fresh36, Υπεύθυνος Σχέσεων με Πελάτες at Fresh Hotel, responded to this reviewResponded 25 September 2018

Dear Mrs Catherine,
WOW! What a wonderful review, we are blushing. Thanks for staying with us at Fresh hotel and taking the time to share your thoughts. We couldn't be happier to hear that your stay was spot on from start to finish. We will be sure to let Fresh team know you were super impressed by their service - they will be chuffed to bits.We are so happy that you loved our lively neighbourhood and you enjoyed checking out the awesome spots our local area has to offer.
We hope you come back and stay again soon!

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Reviewed 19 September 2018

Rooms clean artfully treated very comfortable and a rich conrnucopia of breakfast buffet from around the world. Longish but flat and straight walk to the National Archeological Museum the lively Agora (city market) is around the corner. First time in Athens and my thought is this is a great fine.Roof top Acropolis view bar and restaurant was unexpectedly wonderful way to unwind in the evening.

Room tip: Higher the better
Date of stay: October 2017
Trip type: Travelled as a couple
Thank Stephen H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
fresh36, Υπεύθυνος Σχέσεων με Πελάτες at Fresh Hotel, responded to this reviewResponded 25 September 2018

Dear Mr Gingko259,
Thanks for staying with us and taking the time to review, we love to hear what our guest's think.
Great to hear that your room was top notch and you also found time to enjoy the rooftop bar! We look forward to welcoming you back soon!

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