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“''GREAT FAMILY HOTEL''” 5 of 5 bubbles
Review of Hermes Hotel

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Hermes Hotel
Ranked #18 of 333 Hotels in Athens
Certificate of Excellence
Raooterdam
1 review
“''GREAT FAMILY HOTEL''”
5 of 5 bubbles Reviewed 30 April 2012

Perfect choice for family holidays.
The hotel scores A+ in location,service,hygiene,facilities!
Walking distance to all sights and Athens town center.
We are more than pleased from the service and the well known Greek hospitality.
The breakfast (english-greek) makes you understand why people say that ''Greeks know how to eat.''
The decoration,colors and hygiene make sleeping feels more than familiar.
Is good to know that in our second visit in Greece we dont have to look for a great hotel!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nicholas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 2 May 2012
Dear Guest,


It is with great pleasure and satisfaction that we read your comments following your recent stay in our hotel. Thank you for sharing your experience with us, which will be helpful to future clients.
We certainly hope you will be able to stay with us once more on future visits to Athens.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,417 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Haifa, Israel
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 28 April 2012

Modern, comfortable, helpful staff, surprisingly good breakfast, and most important:: It is close to the center, but in a quiet and safe street. The only problem: A small elevator. Altogether a very good deal.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Haim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 2 May 2012
Dear Guest,

I am glad you found the hotel being a good deal and the you were satisfied with the service you received from our staff as well as the location of Hermes Hotel.

Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. It will be a real pleasure for us to host you again in the future.

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highland, Maryland
Level Contributor
243 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 bubbles Reviewed 27 April 2012

This hotel is comfortable, with a nice spacious lobby where I could work for a while on my laptop. Good thing, because the room is too cramped and the desk in there is miniscule. But for downtown Athens, at this price, that's what I expected, no complaint. The desk staff was knowledgeable and easy to work with, very helpful. There's some seedy neighborhoods not far away, but this area was fine and I was only a ten minute walk from the restaurants and ruins at the foot of the Acropolis. And close to Syntagma Square, where the Metro is.

Room Tip: my room 101 looked out on a wall ... dont recommend it.
See more room tips
  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank richard_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 2 May 2012
Dera Guest,


I am very pleased you enjoyed the very central and safe location of Hermes Hotel.
Concerning your comment on the small working desk, it is a pitty you did not ask the receptionist to move you to an upgrade room with more space.

I hope next time you visit Athens you will stay with us and we will be able to match all your expectations.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grenoble, France
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 April 2012

This hotel is well situated, a walking distance from Plaka, shops and restaurants. From airport you can take bus X95 and arrive at Syntagma square, then in 5 minutes you will be in the hotel. All in all, we were satisfied with the choice of the hotel.
Advantages: location, good breakfast, nice staff, general condition of the hotel and rooms, free coffee/tea during the day behind the reception desk, good cleaning, no noise from outside, quick guidance on main excursions and reservation of some of them.
Disadvantages: small elevators (2 persons will fit in, but without huge luggage...), small breakfast room (not enough of tables, if you come to eat around 9 in the morning, you won't have a place to sit...). But the main disadvantage was the wi-fi, i.e. no free wi-fi (only 25 min provided during your stay, and we stayed 6 nights...). We were told by the staff that "25 min should be enough to check your e-mails"...Hmmm. And what if we are two and each of us needs to consult the mails daily? Ok...not a big deal, we went to the McDonalds at Syntagma square with the FREE wifi, by the way, it did not work well and there is a free "athenswifi" available around. Thanks for this to those who think about tourists!!!
I rated this hotel at 4/5 just of this wi-fi. In my understanding, nowadays hotels can provide a free wi-fi to their clients, but all in all it was a nice and enjoyable stay in a 3-star hotel.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Yuli_swift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 19 April 2012
Dear Guest,

Thank you for taking the time to share your positive experience on Tripadvisor.
Guest comments are really important to us and help us improve our services. Your comment on free wi-fi is taken into serious concideration, this is why we are planning to offer additional free time.
I hope that on you next visit you will choose to stay with us again and we will mach all your expectations.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 10 April 2012

We stayed in this hotel for three nights. We were very impressed by the location as its only a few minutes walk from the famous syntagma sq. breakfast was fantastic and you could have it very early. Very clean and also extremely helpful staff. Coffee, tea, and hit chocOlate for free all day until 6. The only downside that there was no free wifi (it cost 1 euro for 15 minutes). However, we would not hesitate to recommend it.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wanderer1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 19 April 2012
Dear Guest,

Thank you for recommending our hotel after your short and positive stay.
Your feedback helps us examine our achievements and to improve our serviceAs, for the internet comment we are planning soon to offer more free time.

Thank you again for your review and high score

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka/ Acropolis/ Syntagma, Athens 105 57, Greece
Phone Number:
Region: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price range (per night): ₹ 4,438 - ₹ 11,423
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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