I wanted to try this hotel and the Hilton next door, so I booked one night at each. The Hilton was awful. The Crowne Plaza was MUCH better. Firstly the staff : I was greeted as a Platinum member and received (so they said) an upgraded room. The room was tiny, the bathroom was a fair size. All the staff were friendly and more-or-less efficient. At check in I had a short conversation about credit card guarantee holds on cards that hotels are prone to do (mostly wrongly !) and I was told that they, the CP, only ask for a 1 Euro authorisation on a guest's card - just to make sure the card works. In this way, they said, it is SURE that holds on cards will not happen there. Good for them, I thought. Makes a nice change. Everything worked in the room and bathroom. The food was good in the restaurant/bar. The bar was good. Jean d D. and Ilir, the bar staff, were excellent : friendly and efficient. After his evening service, Frédéric the head chef came into the bar for a quick drink before heading home and he too was very friendly. Breakfast was reasonable if not memorable. ALL the staff we met were a great advertisement for their hotel. A good stay. Reasonable prices. A hotel to go back to, no worries ! For a short stay (due to the size of the rooms - the "normal" rooms, I was told, are even smaller !) I would recommend this hotel. For longer stays, rooms may start to get a bit claustrophobic. Nevertheless, one of the better Crowne Plazas, I would say. Quiet, clean, relaxed atmosphere (except when coach parties return back after their days out - when the hotel temporarily resembles a football stadium, both in noise and crowd levels, but this is, as I said, only temporary. Looking forward to returning to this hotel. (P.S. Upon check out, I gave them the credit card I wanted to use - not the same one in my profile, which they had blocked for 1 Euro - and they debited the card, correctly with the amount due. When I got back home, I saw that the credit card they had on file had 2 guarantees against it : the 1 Euro I was told about PLUS the complete bill that had already been debited on another card. So, in effect, I paid twice. Of course, the whole amount was re-credited to my account but this took, as usual, about 21 days. A real pain but, I must say, par, it seems, for most hotels... they seem to be incapable of doing it right - so long as they get their money they don't seem to worry about anything else. It's not too big a deal unless one if on travels which last 2 or 3 weeks, in a different hotel each day, when credit card guarantees and "double debiting", on different cards or even on the same card when the original authorisation number, at check in, is not used to check out, can add up to many thousand of Euros and can, occasionally, render a credit card useless until re-credits start trickling in a few weeks later.)
- Official Description (provided by the hotel):
- Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, just next to the hotel. Most of our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; Wi-Fi, Business Centre and Fitness Centre facilities are available around the clock. Guests can also benefit from a discounted rate at the InterParking Rogier, situated at the back of the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Brussels
- Crowne Plaza Hotel Brussels - Le Palace Belgium