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All reviews metro station yellow line sliding door kitchen area modern hotel breakfast service excellent hotel booked this hotel quiet area breakfast included central porto the river old city kitchenette supermarket balcony cafes
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8 - 13 of 752 reviews
Reviewed 25 December 2017 via mobile

Great chain of hotels, but this particular one is the lousiest in service.
Firstly the reception is not at all warm and welcoming. They did their jobs fine.. but all of them were grumpy.
The rooms are clean and comfortable - but the kitchenette does not have coffee, or milk sachets... I travel a lot and this is the first time the room did not have coffee. Well you can order a coffee pot that will cost you 8 euros.
The breakfast spread is ok, didn’t have cereals or many vegetarian options to choose from and once again - No coffee!! The coffee dispenser was empty on 2 consecutive days. Worse there is no one at the breakfast service you can go and speak to. All in all they can improve their service

Date of stay: December 2017
Thank Eksar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017

We chose this hotel because driving (especially in old European cities with skinny, cobbled roads and impossible parking) had become a nuisance and we just wanted a place with reasonably-priced parking. They have that here for 8E/day. Staff were lovely, there are a handful of cafes nearby, and an Uber to the Old City arrives in two minutes, will have you there in 15min, and costs about 8E each way. It was worth it for the peace of mind (and being able to drink Portuguese wine without having to worry about the car!).

Room tip: "Family rooms" are two twin beds pushed together and a queen sized mattress on the floor. Still, very comfortable.
Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank J0shOnTheBus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

Booked this hotel based on the price and photo's also location not right in the center. It is only a five minute walk and that means quiet at night. We stayed in one of the appartment rooms which was spacious clean quiet with nice views both ways down the river. Good breakfast assortment.

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank G4180LErichardc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017 via mobile

Good hotel, located just outside the city center.
Big and clean room with a kitchenette, nice rain shower and comfortable bed. Also a small table and chairs where you can have your dinner or lunch.
The breakfast is ok, some warm dishes, fruit, different kind of pastries. Just the usual stuff.
Convenient to reach with the metro from the airport (line E to Trindade and then line D to Hospital São João), five minutes walk from the metro stop. Nearby are some small restaurants and a little supermarket. Try Leitão & Coisas, they have some tasty things to take away (sandwich suckling pig for just 5 euro and a meal on the go, steak rice chips and a salad for 10 euro).
Porto is a beautiful authentic city. The people are very friendly and helpful. We recommend a cruise on the Douro river. The sunset view from the Ponte Luis is absolutely stunning.

Date of stay: August 2017
4  Thank TravellerNL010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017 via mobile

This hotel has great rooms with kitchenettes, but you need to take your own tea/coffee & milk. Nothing provided. There are micowaves too. Staff seen very helpful & parking was easy to arrange. Excellent location for metro into city. Also easy to find.
However, they have lots of coach trips in for one night only. Breakfast gets decimated and on one morning there was little to no coordination to re stocking the food or setting tables. We had to gather up unused cutlery & mugs from other tables. We even say one waiter remove mugs from a newly set table for the ones he was setting, instead of going & getting more clean ones. Second morning did seem better & there were mor staff around.
Then overnight our room started to smell of stale cigarette smoke. Source was though the bathroom extractor vent. We had to leave bathroom light on to get the extractor to remove the smell, but by then the towels smelled too.
If this hotel doesn't get firm with these coach tour companies & the behavior of their, generally, old smoking clients, it will rapidly become a 2 star hotel at 4 star prices. Even the dining room had a background smell of stale cigarettes.
Disappointed. This wasn't cheap, even on a two night deal.

Date of stay: August 2017
Trip type: Travelled as a couple
1  Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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