Service was A++. There really isn’t a better located hotel in Porto. We contemplated getting an airbnb for our three-day stay but so happy we booked this hotel. The help and concierge were by far the best that I have ever experienced and I travel frequently. The location is near the train station and an easy walk to the water. We asked for an upgrade when we got there and they were able to accommodate us to a duplex! The only thing I didn’t like was the bathroom. Just wasn’t set up right.