The hotel is a short walk from Trindade metro (go up the hill) and about 10 minutes walk into the centre. The neighborhood was safe, though not much around. The hotel is modern and new looking, with friendly, helpful staff. The room was generally clean and a good size, with 2 firm single beds. It also had a small fridge and a small bottle of complimentary water was provided daily. A rack was provided to put suitcase on. There was a personal safe in the room. A computer with free internet access and printer was available in the lobby, which also had a nicely decorated lounge area. There was a lot of choice in the breakfast, including scrambled and boiled eggs, cold cuts, cheeses, yogurts, pastries and juices.
Though I was given a room away from the street as requested, the walls are thin, as I was awakened by boisterous talking from room next door. I called the front desk at 2am, complained and they addressed the issue, reaffirming the helpfulness and service orientation of the front desk. This was also reflected in the very quick responses they sent to my email requests prior to my arrival.
Small design item, is that it would be helpful if there were a soap dish in the wall of the shower. Good thing though is that unlike most European showers which are small, this one was a fair size.More
- Free Wifi