We were traveling for two weeks prior to arriving in Madeira. We didn't receive our final instructions--like apartment key and location. We called the contact person and got Paul Moss in the UK. He was nice but couldn't give directions as he had never been there. Anyway luckily most people know where Palheiro Village is located so we got there. Once there everything was great and staff was wonderful. We loved our apartment/condo. We drove all over island which was fun but we appreciated the use of the bus as the stop was right at Palheiro Village. We swam in the lovely pool but the spa package was not necessary.
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