We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“friendly staff but not 4 stars”
Review of Windsor Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Windsor Hotel
Ranked #83 of 88 Hotels in Funchal
Reviewed 13 February 2017

This hotel sets itself up to disappoint as it markets itself as a 4 star hotel, but is only up to a 3 star standard. The room was cramped and dated and the hotels breakfast was uninspiring. Dinner was repetitive-with tinned sardines, breaded fish (frozen?) and jelly (!!) appearing on the weeks menu 3 times. However , the front desk staff were very friendly, polite and helpful and the location was excellent

Room Tip: rooms at the back are quieter as cars make a lot of noise on the cobbled street at the front
  • Stayed: January 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank 685tony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (306)
There are newer reviews for Windsor Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

15 - 19 of 306 reviews

Reviewed 9 February 2017

Stayed at the Hotel Windsor, based in the centre of Funchal. 5 minutes walk to the centre and transport. Supermarket and shops within 2 minutes. Hotel is very clean with good facilities but not a 4 STAR in my opinion. We asked for a change of room after 2 nights of excessive noise from other selfish hotel clients. Change was easily arranged. restaurant served great food at lunchtime and in the evening. Breakfast was also substantial.
Hotel staff were 5 star. The receptionists (Elsa and Monique) were magnificent/the cleaners were very considerate and very efficient, and the waiting staff in the restaurant were very professional.
A nice setting close to all facilities.

Room Tip: Ask for rooms at the back of the hotel-away from road noise and noise from the bar.
  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank chrisblanchard2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017

I understand that the owners benefit only from the perfect location but I still marvel about the lack of sense for hospitality they demonstrate. The hotel is in fact impeccably clear, but the rooms are poorly amended, the bedding is old, used and reminds the miserable hostels, there are literally any efforts for ensuring any kind of cosiness or comfort, you open the door and you hit a refrigerator put exactly in front of the door...The rooms are cold and you have only one old and overused blanket, and the tiny 1 pillow per bed seems like to be put there to remind you that Madeira has been a poor island. The breakfast is served in a modest and cold empty hall with metal chairs and paper cloths, and be advised that the "full" breakfast is full only for the first 10-20 guests and the sausages offered are of the lowest quality.That's it - a perfectly located very humble and indigent residence run by lords wit a very low horizon for hospitality. You have even to leave your room card when you go out (you will be given 1 card for all guests staying in the same room). And it is not expensive though, but do not be fooled by the 4 stars...

  • Stayed: January 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank SilviaSilvia_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2017 via mobile

3 of us,all adults,stopped here for 10 days mid December, the location was perfect, right in the heart of Funchal, but that was the only thing good about it, the food was constantly cold when meant to be hot & the choices of food were worse. Repainting, (which by law they were meant to inform us about before travel) was taking place that we hadn't been informed of, but much worse than this the repainting involved drilling, hammering out sections of the walls,angle grinding,covering the windows so you couldn't see out let alone open a window & smashing 8'×4' glass sheeting with all the resulting mess & noise. This all went on the whole time we were there,& the management's response was that most people just used it as a base so it didn't affect them, in which case why did they have a swimming pool on the top floor if no one was going to use it. The notice they did put in reception said the painting would start at 9am & finish at 4,but when half four came & went & we complained to the management. They said that it would stop immediately which it did only to start again 10 minutes later & went on until we complained again at twenty to 6 & the management looked very embarrassed. The reading room offered to clients was only open Monday to Friday which was not stated. If you have a choice then CHOOSE A DIFFERENT HOTEL,we went via Mercury holidays who so far haven't resolved our complaint.

Stayed: December 2016, travelled with family
2  Thank Tina504226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2017

Three of us have just returned to the UK ( Cornwall ) after spending two weeks at this Hotel. I have to say we could not fault it for the price. ALL the staff were so welcoming and friendly. Ok may be for some people , the bedroom furniture may be a little dated, but it was kept very clean every day. If you want a small friendly hotel in the centre of all the action , at a good price, then this is good value for money. For those who like dressing up and swanning about at meal times then may be not for you, but for a relaxed small Hotel , the Windsor is great. The meals were all hearty,for the price and we had NO complaints at all. The two senior ladies I took with me hadn't been to Madeira before , they loved it and were very much at ease with the Hotel and the staff, and would love to go back. My thanks to all who made our holiday so much fun. J.

Room Tip: Rooms don't have balconies,5th floor fine ,limited views of the hills etc.
  • Stayed: December 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank john n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Funchal hotels
0.0 km away
Do Centro Hotel
Do Centro Hotel
#79 of 88 in Funchal
65 reviews
0.1 km away
Hotel do Carmo
Hotel do Carmo
#32 of 88 in Funchal
446 reviews
0.4 km away
Hotel Orquidea
Hotel Orquidea
#63 of 88 in Funchal
198 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Albergaria Catedral
Albergaria Catedral
#65 of 88 in Funchal
100 reviews
0.8 km away
Hotel Monte Carlo
Hotel Monte Carlo
#61 of 88 in Funchal
231 reviews
2.7 km away
Lince Hotel Madeira
Lince Hotel Madeira
#43 of 88 in Funchal
338 reviews
Show Prices
Show Prices
Show Prices

Been to Windsor Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Windsor Hotel

Address: Rua das Hortas 4C, Funchal, Madeira 9050-024, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#52 Luxury Hotel in Funchal
Price Range: ₹ 3,662 - ₹ 7,581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Hotel 4*
Number of rooms: 67
Official Description (provided by the hotel):
Modernly Furnished The Hotel Offers You Comfort In A Friendly Atmosphere, Highlighted By The Quality Of Service Provided, And An Excellent Location. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Agoda and HotelQuickly so you can book your Windsor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Windsor Hotel Funchal, Madeira

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing