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“Good service, great quality food”
Review of Sintra Terrace

Sintra Terrace
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Ranked #244 of 308 Restaurants in Sintra
Price range: US$ 12 - US$ 23
Restaurant details
Reviewed 24 October 2017

We found this cute restaurant on our way back to the town. We were very surprised with the view. The terrace was full and the service was excellent. We ordered a few tapas (bruschetta/tomatoes salad/honey mustard salad) with white sangria and white wine and all the dishes were amazing and fresh. I read all the other reviews and it's not at all the service we had there and I'm happy we didn't because with the view, it was an amazing experience.

    • Value
    • Service
    • Food
Thank Mariean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sérgio R, Gerente at Sintra Terrace, responded to this reviewResponded 25 October 2017

Hello

Thank you so much for your positive feedback, we were very happy to have enjoyed everything.

We work every day to improve and to give the best possible experience to our customers.

We hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 2 October 2017 via mobile

You want to feel ripped off and disrespected ?? This is just the place for you.
We went there for a drink, and to enjoy the views.
At the entrance was a clear sign announcing Happy Hour. I ordered a glass of white wine, my husband ordered a Sagres beer. The machine was broken so they could only offer a beer my husband didn't care for, so he also had wine.
In fact, we had two. So, when the bill came, it was the full price. The waiter explained that wine was not included in Happy Hour ( it was not mentioned anywhere ) . We argued that we tried to order beer, but they didn't have it. An unpleasant argument ensued. The waiter told us we should respect him!!! Forget the client!!
I haven't read any of the other negative reviews (yet), but the low star rating speaks for itself.
This is the second time in Sintra a bar/restaurant tried to rip us off.
Disgusting!
Just so you know, it's not the money but the dishonesty that really ticked me off.

2  Thank Eis9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sérgio R, Gerente at Sintra Terrace, responded to this reviewResponded 10 October 2017

Hello,

Thanks in advance for your comment.

I do not see where the mistake is, it's pretty clear to the door that only beer, cocktails and gins are included in Happy Hour. We regret that this was not noticed and we will try to verify the situation so as not to cause more mistakes, but in case of doubt you could have always asked for the value.

Sorry for the experience of the beer machine being broken, at this time this problem has already been solved, but it is a problem that can happen and it is not something that can be solved at the time.

We would like to see you again to give you a new experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

We visited this restaurant mainly because of the view which was nice. The staff wasn't that kind but they were doing good, althrough they made a mistake on our order. Food, burger with chips and side salad was really nothing special. Small portion of burger in horrible bun with cheese and shrooms. Hard chips. The vegetable salad was basically just two cherry tomatoes and a bit of lettuce with too salty dressing. The place is maybe fine for a glass of wine and to see the view but not for the lunch or dinner.

Thank Štěpán H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

One of the two restaurants boasting the best view on Sintra, this is establishment caters mainly to the horde of tourists pouring out of the buses in the village.
The food is not good or bad, sitting firmly in the non-descript areas of forgettable taste.
This was a stop on our way to the tour and it served its purpose correctly.
In all fairness, this Terrace is located on the top of the hill and cannot accommodate very large groups, so it is still a better choice than the larger venues on the place below.
I would recommend to go there for the view, with limited expectations for the menu proper.

Thank Yanis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

Had lunch here and the views are lovely . The restaurant is very , very casual and the food wasn't exactly exotic on the food front but did the trick .
The waiter was a hoot and put big smiles on our faces .
Enjoyable afternoon and would return .

Thank lorna m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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