Excellent hotel in a perfect position in the Baixa, close to a Metro, and easy access to most parts of the city. Internally very pleasant with comfortable rooms.
Be aware that you can only get into the hotel after 3pm, but have to leave by 11am on departure (although bags can be left ).
We were not happy to have paid for bed and breakfast to be told that the breakfast room was closed and we would have to use vouchers at a nearby cafe (which was good), thus disrupting our morning routine. TV didn't work in the room so changed rooms. Could have been handled much better by staff - one in particular - who forgot that "The customer is always right" and was more tan happy to engage in arguements.
Plus side, I did get half a bottle of sparkling wine for my birthday!!

Date of stay: March 2020

Ask ChrisB11 about The 7 Hotel

2 Thank ChrisB11

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hello Mr. Boot ! Your feedback is greatly appreciated. The 7 Hotel looks very seriously at all the feedback (positive and negative) left by our guests and this is how we improve and evolve in order to offer a better experience in our hotel. We regret the situation with breakfast, however your agency has been informed that our breakfast room would be closed. Regarding the television in your room, as soon as you informed us that the television was not working it was moved to a room on the top floor, we went to your room to check the television and it had been disconnected from the mains. Regarding the television in your room, as soon as you informed us that the television did not work, we moved you to a room on the top floor, we went to your room to check the television and it had been turned off.Our staff did everything possible to make you feel at home We deeply regret what you report and we have not met your expectations.We hope that you will give us another chance of welcoming you back to The 7 Hotel in the future. Thank you again for your kindness and understanding.
Best regards, Andreia

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deborah g

Exeter, United Kingdom

2532

Reviewed 8 March 2020

An excellent hotel to explore Lisbon

We stayed for 4 nights at The 7 Hotel. The location is perfect. Easy walking distance to all the main points of interest and public transport links. The hotel itself is small and friendly however the rooms are of adequate size and very well appointed. The whole hotel is spotlessly clean and the staff are extremely helpful. At present the breakfast room is closed for refurbishment so vouchers are offered so that guests can take breakfast at a nearby cafe. Initially there was a mix up with our breakfast arrangements caused by our tour operator but the hotel staff bent over backwards to resolve the matter. It was my birthday during our stay and they even sent a bottle of Cava to the room as a surprise.
Thank you Hotel 7 for a wonderful stay.
Highly recommended

Date of stay: March 2020

Ask deborah g about The 7 Hotel

1 Thank deborah g

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hello Mrs. Deborah! Please accept a huge thank you from all of us here at the The 7 Hotel! We were so happy to hear you had such a great experience. It means the world to us to hear we were successful in taking part of your special trip to Lisbon.
See you next time, we hope !
Kind regards,Andreia

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filipop

Rome, Italy

1326

Reviewed 16 January 2020

Very disappointing.

After walking around sightseeing Lisbon we came back at 7pm and our room was not cleaned. Apparently by mistake instead of the sign " ready to be cleaned" we left the sign " come back later" that for the staff of the hotel just means "don't clean my room". There are keycard so they could easely understand if someone was in. there should be a manager double checking if everything is done but they left the housekeeper go without cleaning our room. The conclusion is that the room was not cleaned.
Just choose another place.

Date of stay: January 2020

Ask filipop about The 7 Hotel

1 Thank filipop

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hello! First of all, on behalf of the whole team, our apologies for any inconvenience during your stay at the The 7 Hotel . Only with the information and the advice of our customers able to evolve and improve our service.
If the customer leaves the information on the door of the "Do me Later" our housekeeping team cannot enter the room without the client's permission. This service is until 5.p.m. We ask a lot of excuses but here at The 7 Hotel, we respect the privacy of each guest. We could not know that you wanted the room clean or that you had putting the paper on the door by mistake.. We look forward to welcoming you again in a near future and therefore. Thank you very much, Best regards, Andreia

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Viktoria M

Newcastle upon Tyne, United Kingdom

4719

Reviewed 13 January 2020

Very central

The hotel is really close to everything, just around the corner from Baixa-Chiado metro station and a few minutes' walk from the main sights. The staff were polite and helpful and the breakfast was decent.

Date of stay: January 2020

Ask Viktoria M about The 7 Hotel

1 Thank Viktoria M

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hello ! Thank your for sharing your experience at our hotel. Customer care is a priority and we take everything into account so that we can optimize our guest's stay. We hope to see you again in the near future. Kind regards, Andreia

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CameronCrazie2006

Washington DC, District of Columbia

2532

Reviewed 2 January 2020

Great location, friendly staff, but really loud

I stayed at the 7 Hotel in October 2019. This boutique hotel is in an excellent location and great for walking to restaurants and shops. It is also very close to many of the sights and meeting points for tours. The staff was very friendly and helpful and gave us many delicious restaurant recommendations. Please note, not all of the rooms are exterior facing, I had a TINY interior room. I could barely move around the bed, but it was enough for me. It was extremely loud because the walls are super thin and you can hear people in the hallway or going in and out of their rooms. Overall, it is a perfectly situated boutique hotel, you just won't get too much restful sleep.

Room tip: Try to get an exterior room.

Date of stay: October 2019

Ask CameronCrazie2006 about The 7 Hotel

1 Thank CameronCrazie2006

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hello! Please accept a huge thank you from all of us here at the The 7 Hotel! We were so happy to hear you had such a great experience. It means the world to us to hear we were successful in taking part of your special trip to Lisbon.
See you next time, we hope !
Kind regards,Andreia

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Little Gem in a great location - Review of The 7 Hotel

Little Gem in a great location