The 7 Hotel
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Guests 1 room, 2 adults, 0 childrenGuests 12
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All reviews great location metro station interior room rua augusta room type baixa chiado metro adequate size windows closed central location min walk two blocks restaurants and shops breakfast room reception staff quiet at night rooms are small easy access
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3 - 8 of 202 reviews
Reviewed 8 March 2020
An excellent hotel to explore Lisbon

We stayed for 4 nights at The 7 Hotel. The location is perfect. Easy walking distance to all the main points of interest and public transport links. The hotel itself is small and friendly however the rooms are of adequate size and very well appointed. The whole hotel is spotlessly clean and the staff are extremely helpful. At present the breakfast room is closed for refurbishment so vouchers are offered so that guests can take breakfast at a nearby cafe. Initially there was a mix up with our breakfast arrangements caused by our tour operator but the hotel staff bent over backwards to resolve the matter. It was my birthday during our stay and they even sent a bottle of Cava to the room as a surprise.
Thank you Hotel 7 for a wonderful stay.
Highly recommended

Date of stay: March 2020
Trip type: Travelled as a couple
Ask deborah g about The 7 Hotel
1  Thank deborah g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the7hotel, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 10 March 2020

Hello Mrs. Deborah! Please accept a huge thank you from all of us here at the The 7 Hotel! We were so happy to hear you had such a great experience. It means the world to us to hear we were successful in taking part of your special trip to Lisbon.
See you next time, we hope !
Kind regards,Andreia

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Reviewed 16 January 2020
Very disappointing.

After walking around sightseeing Lisbon we came back at 7pm and our room was not cleaned. Apparently by mistake instead of the sign " ready to be cleaned" we left the sign " come back later" that for the staff of the hotel just means "don't clean my room". There are keycard so they could easely understand if someone was in. there should be a manager double checking if everything is done but they left the housekeeper go without cleaning our room. The conclusion is that the room was not cleaned.
Just choose another place.

Date of stay: January 2020
Trip type: Travelled with friends
Ask filipop about The 7 Hotel
1  Thank filipop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the7hotel, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 16 January 2020

Hello! First of all, on behalf of the whole team, our apologies for any inconvenience during your stay at the The 7 Hotel . Only with the information and the advice of our customers able to evolve and improve our service.
If the customer leaves the information on the door of the "Do me Later" our housekeeping team cannot enter the room without the client's permission. This service is until 5.p.m. We ask a lot of excuses but here at The 7 Hotel, we respect the privacy of each guest. We could not know that you wanted the room clean or that you had putting the paper on the door by mistake.. We look forward to welcoming you again in a near future and therefore. Thank you very much, Best regards, Andreia

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Reviewed 13 January 2020
Very central

The hotel is really close to everything, just around the corner from Baixa-Chiado metro station and a few minutes' walk from the main sights. The staff were polite and helpful and the breakfast was decent.

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Ask Viktoria M about The 7 Hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the7hotel, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 14 January 2020

Hello ! Thank your for sharing your experience at our hotel. Customer care is a priority and we take everything into account so that we can optimize our guest's stay. We hope to see you again in the near future. Kind regards, Andreia

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Reviewed 2 January 2020
Great location, friendly staff, but really loud

I stayed at the 7 Hotel in October 2019. This boutique hotel is in an excellent location and great for walking to restaurants and shops. It is also very close to many of the sights and meeting points for tours. The staff was very friendly and helpful and gave us many delicious restaurant recommendations. Please note, not all of the rooms are exterior facing, I had a TINY interior room. I could barely move around the bed, but it was enough for me. It was extremely loud because the walls are super thin and you can hear people in the hallway or going in and out of their rooms. Overall, it is a perfectly situated boutique hotel, you just won't get too much restful sleep.

Room tip: Try to get an exterior room.
Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
Ask CameronCrazie2006 about The 7 Hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the7hotel, Gestor de Relações Públicas at The 7 Hotel, responded to this reviewResponded 3 January 2020

Hello! Please accept a huge thank you from all of us here at the The 7 Hotel! We were so happy to hear you had such a great experience. It means the world to us to hear we were successful in taking part of your special trip to Lisbon.
See you next time, we hope !
Kind regards,Andreia

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Reviewed 9 December 2019
Great little hotel

Excellent location, clean and modern. Staff were very friendly and helpful. Breakfast was great with a good selection. Great value as only 3 star but would highly recommend staying here if in Lisbon. Close to everthing

Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
Ask Ellie152 about The 7 Hotel
1  Thank Ellie152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the7hotel, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 10 December 2019

Hello! Please accept a huge thank you from all of us here at the The 7 Hotel! We were so happy to hear you had such a great experience. It means the world to us to hear we were successful in taking part of your special trip to Lisbon.
See you next time, we hope !
Kind regards,Andreia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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