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All reviews great location metro station interior room rua augusta room type baixa chiado metro adequate size windows closed central location min walk two blocks restaurants and shops breakfast room reception staff quiet at night rooms are small easy access
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29 - 34 of 202 reviews
Reviewed 29 November 2018 via mobile

My wife and I spent 3 nights here. Room was very comfortable and clean. Had a small kitchen but did not use it. Morning breakfast was just what we wanted too. Good selection.
Most of all the location is excellent. Right in the middle of everything you want to see and do. Shops, cafes, bakeries and sights. Will stay here again and highly recommend to anyone.
Also the staff was very helpful.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank tomandin2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidS24336, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 3 December 2018

Dear Mr.Tomandin2,

It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again.

King regards,

David Silva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2018

We have just returned from Lisbon. The hotel was a fab location minutes close to everywhere we wanted to visit. Cannot fault the position at all. Check in was nice and easy. We were in room 403 which was a large room, very clean and light. Large double bed and a GREAT Shower! We also had a Juliet Balcony, a table and chairs. A full kitchen which i was not expecting. A couple of teas and coffees were on offer - powdered milk you had to buy for 20Cent. Free safe, iron and hairdryer also in the room.
The room was quite hot so we opened a window, that was a mistake as the building next door is having some building work and we were woken up everyday at 5am. If you closed the window the noise was not as bad but still could hear the work being done. I do think the booking agent (hotel.com) should of notified us to advise of this work.
Other than that the hotel was Great and I would recommend and I would personally stay here again.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank gbh8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidS24336, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 16 November 2018

Dear Mr.Gbh8,
It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again.
King regards,
David Silva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2018 via mobile

Location excellent to explore Lisbon. Reception staff very courteous. Very very small studio apartment. Bathroom cleanliness could be improved. Shower needed a scrub around corners. Breakfast a disappointment. Broken toaster and pancake maker(5 days) staff not efficient in providing clean plates and replacing breakfast platters.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank Elvi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidS24336, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 16 November 2018

Dear Mrs.Elvi M,

Your feedback is greatly appreciated. The 7 Hotel looks very seriously at all the feedback (positive and negative) left by our guests and this is how we improve and evolve in order to offer a better experience in our hotel. We deeply regret what you report and we have not met your expectations. However we hope that you will give us another chance of welcoming you back to The 7 Hotel in the future.
Thank you again for your kindness and understanding.

Best regards,
David Silva

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Reviewed 4 November 2018

hotel located very close to the well-known square, close to everywhere, not very visible signboard, spacious rooms, large bathroom, kitchen ankes in the room, tea, kettle, glasses, stove, good wifi, fine breakfast

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank annab-bWroclove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidS24336, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 5 November 2018

Dear Mr.Annab-bWroclove,
It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again.
King regards,
David Silva

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Reviewed 29 October 2018

Great location,and close to station. except studio apartment felt very claustrophobic in its size. Bathroom was not spotless although rest of room was very clean. The reception staff were very co-opertive and friendly. Breakfast was poor. Not a lot of choice compared to other hotels.Toaster and pancake maker broken and were not fixed for our whole stay of five days. Breakfast staff not quick enough in clearing plates and replacing with clean ones. Bottled water would have been a nice touch to this hotel stay.

Room tip: Don"t stay in studio apartment. Bumped my head twice and I am only 5feet tall.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank elvi30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidS24336, Gestor de Relações com o Cliente at The 7 Hotel, responded to this reviewResponded 29 October 2018

Dear Mr.Elvi30,

Your feedback is greatly appreciated. The 7 Hotel looks very seriously at all the feedback (positive and negative) left by our guests and this is how we improve and evolve in order to offer a better experience in our hotel. We deeply regret what you report and we have not met your expectations. However we hope that you will give us another chance of welcoming you back to The 7 Hotel in the future.
Thank you again for your kindness and understanding.

Best regards,
David Silva

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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