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“Exellent Apartment”
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Review of Lisbon Heart

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Excellent
46 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Lisbon, Lisbon District, Central Portugal

Reviews from our community

Excellent - based on 46 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
English first
French first
Italian first
Portuguese first
Spanish first
Any
English first
JulsVern
New York City, New York
Level 6 Contributor
141 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Exellent Apartment”
Reviewed 5 May 2011 for a stay in March 2011
1
person found this review helpful

I was a little worried to rent this apartment because there were no earlier reviews. After spending over a week in the flat, I am very glad I chose it.
When we arrived to Lisbon, the owners met us on Rossio square and took us to the flat. The apartment is brand new in a brand new building (explains why there were no reviews for it). Freshly painted, new wooden floors, bright, on the second floor. The studio looks much better in life then in the photos, it’s much bigger, newer and brighter. The kitchen and dining area is separated from sleeping area, so it’s rather large studio – you’re not eating on your bed.
The owners thought of every detail and everything necessary (and not) was provided. On arrival, even a basket of fresh fruit was waiting for us! New, fresh linen and towels provided. New and sturdy mattress. There were flat screen TV with lots of channels in every possible language, DVD player, and free WIFI. Electrical heater was also useful because it was very chilly for couple of nights. One day it was raining and we found that owners didn’t forget about 2 umbrellas either. I was really amazed at how they thought of everything. All kitchen utensils, dishes, even things like oil, salt, and coffee/tea were there. Mid-size refrigerator (with fresh milk inside), microwave, toaster, electrical oven. All appliances were brand new so worked perfectly.
The bathroom was larger than on the pictures, spotlessly clean, with good water pressure and hot water. All towels, soaps, etc. were there.
Location was priceless – it’s right off Rossio square on a small street, practically right behind it. To explore Lisbon we didn’t have to take any trams or metro – everything was within walking distance. We once took the tram 28 (the stop is 5 min from flat) just to see the old city, but later realized that it was very near. To sightsee outside Lisbon, we used Rossio station, so, no metro was necessary.
There was a large supermarket less then 5 min walk, a traditional market about 10 min walk from the flat. At night, Bairo Alto with bars and clubs was also about 7-10 min walk. For shopping, cafes, and restaurants – the streets off Rossio, trendy rua Augusta are all outside the apartment. All was very safe and there were always people around any time of day or night. Being that apartment is behind a square the street it’s on is not so busy, so we got a quiet sleep.
The accommodation was perfect, the owners were very welcoming and helpful – from beginning to end. They provided maps, advice on were to go what to do, and were very accessible by phone and e-mail when we needed them. Unfortunately, one of us got very sick at the end, and the owners not only safely delivered our money and documents, they were with us at all times until appropriate care was provided, helping with language, transportation, advice. I was overwhelmed with gratitude for everything they have done.
Thank you, Juan and Joao, for the perfect apartment, and for all your help! Would definitely love to stay at the studio again!

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Other
Your age range 18-24
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway People with disabilities
Older travelers Families with young children
Families with teenagers Tourists
Large groups Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
volandthe...
new york
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The best apartment rental experience I've ever had”
Reviewed 17 April 2011 for a stay in April 2011
1
person found this review helpful

Let me start with basics. Wifi, new clean full kitchen, full shower. cable tv with 800 channels, center of the city (as center as it gets). Very safe area. Hot water! Immaculate new construction and new bathroom. Now for the extras. The guys who own the place are fantastic. They left all the travel info, all the kitchen appliances and utensils was new and ready to use (I even got the tea, fruit basket and Portugal pastry as a welcome gift). Everything is designed with taste and extra clean. I think if I stayed anyplace else Portugal would not feel as great as it did. They patiently explained everything. Its easy to find the apartment, but they still meet you at the time that you arrive. Juan and Joao are great guys and ready to help at anytime. If you want to have a great time in Portugal this is the place to stay. I loved it. (Try not to stay in the run down places, I made that mistake when I first came to Portugal before meeting Joao). ohhh by the way they speak English and for me was a big plus. Even the cork opener was in the kitchen :)! Fantastic and detail oriented.
The only bad thing is that I expect now the same service from everyone :)
Highly recommended.

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: With Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway People with disabilities
Older travelers Families with young children
Families with teenagers Tourists
Large groups Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth038
Zurich, Switzerland
1 review
“This is the perfect apartment in a charming area.”
Reviewed 3 April 2011 for a stay in March 2011

This well-located apartment was spotlessly clean and had all the mod cons that a visitor would need/want/desire. It is a five star accommodation wrapped up in a charmingly furnished flat. The owners very thoughtfully left us a small bottle of port, some coffee, fresh fruit and lots of tourist/travel information. They also met us in town and walked us to the apartment. We travel a lot and now that we know about this place, we wouldn't stay anywhere else in Lisbon. We were really shocked that such a fabulous place was so reasonably priced. We loved it.

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: With Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway Older travelers
Families with young children Families with teenagers
Tourists Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trail6958...
1 review
Reviewed 30 July 2017 for a stay in July 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marmottep...
Bonneval, France
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2017 for a stay in April 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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