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“small room but fabulous hotel”
Review of Bairro Alto Hotel

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Bairro Alto Hotel
Ranked #18 of 248 Hotels in Lisbon
Certificate of Excellence
London, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“small room but fabulous hotel”
Reviewed 12 June 2012

Yes, guys, our only criticism was the room was on the small side but everything else is great. The staff are sweet and rather flirty (my friend started as a 'princess' but ended as a 'queen') The hotel is situated in a lovely square quite close to the sea (actually a river but who's counting) which you can see in all its glory from the wonderful roof terrace bar. Don't worry too much about the size of the room (size, of course, is not everything) as it is very well equipped and the bathroom is actually quite large and extremely pretty with a gorgeous marble bath. Do go there....it has a wonderful feel good factor, great location and cute staff.....who could ask for anything more?

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jonathan a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BAH_Manager, General Manager at Bairro Alto Hotel, responded to this review, 18 June 2012
Dear Mr. Jonathan A,

Thank you so much for your positive review about our staff, I will make sure they all read your comments and they will all feel great about it.

We are very happy that you and your friend understood and liked the way our team addresses to you during your stay in Lisbon.

Next time you visit us, you have to try other bedroom categories...We are sure you will find our Deluxe, Prestige and Suites the best in town in terms of space, size and decoration.

We wish you a great summer.
Bairro Alto Hotel - General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
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English first
Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 June 2012

Every member of the staff was warm, helpful, friendly and if it matters to you...everyone spoke English. They went out of their way to be helpful, even making sure the taxi drivers knew exactly where they were taking us and the shortcuts to take!

Wifi is expensive, but the LAN is free - staff will graciously bring up the cable.

The public areas - so cute and charming. Great use of space.

The breakfast service was lovely. Couldn't resist anything (tried), including the bottomless sparkling wine!

The rooms were Excellent, spotless. AC was super powerful. Bed and pillows better than W beds. And for the very first time (I travel a lot for work), I didn't check for bugs.

Loved the complimentary flip flops so much that I ditched my Havianas.

Really nice attention to detail.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SFWashingtonienne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BAH_Manager, General Manager at Bairro Alto Hotel, responded to this review, 18 June 2012
Dear SFWashingtonienne,

Your comments were shared with all our team!
Thank you for having the time to post it within the tripadvisor community.

Our housekeeping team were specially delighted with your review! on their behalf: Thank you so much.
We are also glad you liked our flip flops...summer is here!

Kind Regards to Washington.
General Manager - Bairro Alto Hotel.
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Newcastle
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 June 2012

Beautiful building situated in one of the central plazas complete with Ginjina bar near to the main shopping area and the streets of Bairro Alto and Santa Caterina which are full of great bars and restaurants. We received a friendly welcome from the staff.

The rooms are understated and elegant, and kitted out with everything you need. The rooms have plenty of space for your things, a wardrobe each, chaise lounge and day bed although we would have preferred a twin room. The bathrooms are gorgeous with lovely tiled floors. I liked how we could open the windows to let the fresh air in too. There was a complimentary bottle of water in our room on arrival but unfortunately it didn’t get replenished on the following days. I thought for the price of the rooms the least they could do was provide you with a free bottle of water every day- you receive this at other lower priced hotels and would have been a nice touch.

The rooftop terrace bar is the highlight of the hotel, the views are just great, busy and cocktails aren’t bad either! We also had massages which were amazing if a little pricey. The lady was very good!

The breakfast was described as ‘American’ when we booked our rooms but I’m not really sure why. Scrambled eggs, bacon and sausages were the only hot choices with the rest being continental although there was plenty of choice. The hot choices weren’t very good, I’d have preferred to have hot items cooked to order.

We stayed here as a treat for my Mum’s birthday and apart from a couple of minor things I’ve mentioned the hotel didn’t disappoint.

Room Tip: Rooms on the 5th floor have easier access to the roof bar and massage room although they are in the...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lotty24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BAH_Manager, General Manager at Bairro Alto Hotel, responded to this review, 18 June 2012
Dear Lotty24,

Greetings to Newcastle.

Thank you for sharing your comments with tripadvisor.
For sure your review is very complete and you have well experienced the Bairro Alto Hotel.

Please rest assured we are properly addressing the negative points regarding your review, especially the ones about the breakfast. Some changes are on the edge of being efective.

Thank you also for your kind words towards the Bairro Alto Hotel's team and the property itself.

We all wish you a great summer!
Jorge Cosme
General Manager - Bairro Alto Hotel
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Bali, Indonesia
Level Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 June 2012

Nice property with great facilities (don't expect very large bathroom in this renovated old building) in a superb location of Lisbon; The City view from the terrace is simply stunning, especially at Sun set; The service is superb and very friendly....This is not a cheap hotel though, as a small gesture...complimentary mineral water and local fruits could be offered and replenished daily;

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjbali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BAH_Manager, General Manager at Bairro Alto Hotel, responded to this review, 18 June 2012
Dear Jjkiefer,

On behalf of the Bairro Alto Hotel team, I thank you for your review.

please truts your suggestions are under discussion, we are happy you have shared it with us.

Kind regards to Bali from Lisbon.

Jorge Cosme
General Manager - Bairro Alto Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, California
Level Contributor
207 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 4 June 2012

We spent 4 days at Bairro Alto Hotel at the beginning of our vacation. We were greeted and served by very friendly, helpful staff. Our corner room overlooked the praca and was quiet, roomy, bright and nicely decorated. Unfortuantley for our entire stay the hotel had trouble with water...as in NO water to shower in or in the sink...just a drip! and when it did come on the water temp fluctuated between icy cold and very hot when we had it...it became quite a joke at breakfastime as fellow guests laughed about when and if we could bathe.The dining room is attractive. Don't miss the rooftop bar with great views over the River Tagus. Also a great little bar downstairs as well. Although we had a good time I think that for the price of the hotel they really need to get their act together and fix their plumbing.

Room Tip: Corner room gives more light and good views. Small little verandas to look out but a little noisy to...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boloca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BAH_Manager, General Manager at Bairro Alto Hotel, responded to this review, 18 June 2012
Dear Boloca,

Greetings from Lisboa!

Thank you for having the time to share your comments about the Bairro Alto Hotel within the tripadvisor community.

Overall, we are happy you have enjoyed your stay in Lisbon.
Unfortunately, with those water issues, we did experienced the most terrible days since we opened this lovely boutique hotel. It was a problem our service providers couldn´t resolve in due time and it did influenced the level of service we always commit to our esteemed guests and friends. Thank you for having understood the situation.

Thank you for your review regarding our rooftop terrace bar!

We send our very best regards to Long Beach, California.
Jorge Cosme
General Manager - Bairro Alto Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bairro Alto Hotel

Property: Bairro Alto Hotel
Address: Praca Luis de Camoes 2, Lisbon 1200-243, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Bairro Alto, Bica & Cais do Sodre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Romantic Hotel in Lisbon
#16 Luxury Hotel in Lisbon
#32 Family Hotel in Lisbon
#54 Business Hotel in Lisbon
Price range (per night): ₹ 15,281 - ₹ 34,980
Hotel Class:5 star — Bairro Alto Hotel 5*
Number of rooms: 55
Official Description (provided by the hotel):
Located in the fashionable Bairro Alto district, the traditional heartland of intellectuals, artists and revolutionaries, Bairro Alto Hotel is Lisbon's first contemporary boutique hotel.Capturing the indomitable spirit of exploration that pervades Lisbon, a city long associated with explorers, traders and settlers, Bairro Alto Hotel both embraces the Portuguese architectural tradition, while respectively turning it on its head. ... more   less 
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Also Known As:
Hotel Bairro Alto
Bairro Alto Lisbon

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