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Palacio Ramalhete
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Reviews (423)
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All reviewsold palaceancient artpool suitesboutique hotelunique roomssmall poolbeautiful hotelday's sightseeingjanelas verdesno liftthe main touristquiet areasmall hoteltop floorfantastic staythree nightsrooftop pool
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232 - 237 of 423 reviews
Reviewed 23 December 2012

Really lovely hotel, beautiful old-style interiors and secluded pool and terrace, staff exceptionally friendly and helpful. quiet area but not too far to walk to centre and train to beaches nearby. Would love to stay there again.

  • Stayed: August 2012, travelled with family
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2  Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Palacio Ramalhete, responded to this reviewResponded 24 December 2012

Dear Diana:

Thank you very much for your first review about your stay with us. We have seen that was your first review in Trip Advisor so we are very honored to be the first hotel where you do a review. Your kind words for our staff and the services are the best award for us. We wish you a Merry Xmas, and we hope to see you next year.

Kind regards

Francisco Rodríguez
General Manager

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Reviewed 11 December 2012

Francesca and her team made us a wonderful weekend in Lisbon. They were very friendly and helpful. We enjoyed their kindness and hospitality. we celebrated a birthday and they arranged everything perfect.
Rooms are tastefully furnished. Breakfast is fine. Roomservice comes from the restaurant next door and was also ok.
Palacio isn´t directly in the old centre but in a nice neighborhood. Bus stop is in front of the door but you can also enjoy a footwalk to the centre in about 10 to 15 minutes.
To us it was a perfect weekend in a perfect hotel.

Room Tip: Dove room is very nice and large but to the street side. kitchen room is extraordinary due to the big fireplace. terrace and patio are wonderful.
  • Stayed: November 2012, travelled as a couple
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2  Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Palacio Ramalhete, responded to this reviewResponded 12 December 2012

Dear guest:

Thank you for your kind comments and also for choose our place for your birthday celebration. I will inform Francesca about your words to her and her team, because your comments are the best rewards that we could have.

I want to thank you also for your tips about our rooms, and you are right about our Old Kitchen suite, because is one of the most cozy and quiet rooms that we have in the hotel.

I hope to host you again in the future, and we really appreciate that you comment your stay with your friends also.

Warm regards

Francisco Rodríguez
General Manager

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Reviewed 11 December 2012

Like everyone looking for a place to stay, we all do alot of research to be sure we manage our expectations.Will I get a good price ? Will it be clean and safe ? But no matter how much research we do we never know how we will feel upon arrival...the intangeable ! Let me tell everyone that Palacio Ramalhete will exceed your expectations in everyway. The room, the pool, the lounges, the complimentary breakfast, the ajoining restaurant, the proximity to the city, the personalized attention...did I mention "everything" ? Stop your searching you have found the right place.

  • Stayed: November 2012, travelled as a couple
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2  Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Palacio Ramalhete, responded to this reviewResponded 12 December 2012

Dear Bob:

I have only good words for you after I read your review about our Palacio Ramalhete. That is one of the best review that we have had, and all of us want to thank you for your kind words and clear explanation about our work.
This is the best reward that we can get, and we are very delight to hear from you.

We hope to host you again in the future, or maybe your friends will follow your recommendation and they will contact us directly. Just tell them that say "we are friend of Bob".

Warm regards

Francisco Rodríguez
General Manager

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Reviewed 14 November 2012

We recently enjoyed four nights at Palacio Ramalhete, in Lisbon. We booked an executive room and were given room 1, at the front of the restored building. The room was large and beautifully decorated, with a large ensuite to one side. The staff were friendly and helpful, breakfasts were delicious and filling (you can choose to eat breakfast on the private terraces behind the hotel) and the public areas of the hotel were lovely elegant and spacious. The hotel is situated on a cobbled one-way street a little way from the old city centre, but there are buses to the city on the street outside. A lot of cars also use the street during peak hour, so the rooms overlooking it (1 and 3) can be noisy if you like to leave the windows open. Rooms 1 and 3 are also adjoining, so there can be some noise through the doors from guests in the adjacent room.

Room Tip: Rooms facing onto the private rear terraces and pool are probably quieter as there would be reduced noise from the street.
  • Stayed: September 2012, travelled as a couple
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2  Thank JoyFlight101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Palacio Ramalhete, responded to this reviewResponded 19 November 2012

Dear guest:

As a senior reviewer in Trip Advisor, we fully appreciate your comments about your stay in our hotel, and all your perceptions about your room 1 (Dove Room). Only one thing is to inform that the adjoining room with our Dove room is our room 5, not room 3. Our room 5 is our suite Old Oak room. As you have said, if someone leaves the windows open during the day, it could be a bit noisy but normally our guests take that time to visit Lisboa or even to stay laying in our sun deck in the swimming.
We appreciate your comments about our staff too, and we hope to host you again in the future.

Kind regards

Francisco Rodríguez
General Manager

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Reviewed 11 November 2012

a bit hidden away. Really a nice experience to stay at the hotel. Personnel very friendly and helpfull to find the authentic Portuguese restaurants. Highly recommended. Location is close to some nice bars and restaurants. On foot you can easily go to the harbour or Center

  • Stayed: November 2012, travelled as a couple
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1  Thank Jentoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, General Manager at Palacio Ramalhete, responded to this reviewResponded 15 November 2012

Dear Guest:

Thank you for your recommendation about our Palacio Ramalhete, and for our staff and all the things that you can see around.
We are located, not in the main city center, but as I have said, the transportation (taxis or buses) can leave you in the main touristic sites in less than 10 minutes.

I have seen than you have scored 3 points in Sleep Quality, and I would like to tell you that if you have problems to sleep in the hotel we will do our best to change the room, in your next time with us, and offer you (if we have availability) a quieter room.

Thanks again for your time in writing your review, and we hope to host you again in the future.

Kind regards

Francisco Rodríguez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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