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“Not the best experiance”

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VIP Executive Diplomatico Hotel
Ranked #211 of 255 Hotels in Lisbon
Reviewed 22 September 2017 via mobile

The hotel is very old fashioned with very tired furniture and facilities. Couldn't adjust the shower handle, it was broken, at least one lamp in the room didn't have a light bulb, the room had very poor lightning, overall very depressing environment in the bedroom. Breakfast was good though.
The hotel is very central and it was close to my conference centre and it was rated as 4* therefore I booked it. I think they either need to downgrade it to 3* or lower the price.

Stayed: September 2017, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 384 reviews

Reviewed 15 September 2017

This is a nice hotel, although it does show time has passed since the last overhaul and it's not a 4* hotel. Thie being said it is a nice 3* hotel, it has a very good breakfast buffet and a cozy little bar with a competent barwoman. The age shows in the hallways, the rooms and the bathrooms - the hotel needs new carpet floors, new furniture in the rooms, and bathrooms need a complete overhaul.

You may wonder why I rate this as "very good", then. I think in the end it comes down to: a great location, near metro and with good options to dine and shop by foot AND a price that delivers - you pay what you get.

  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank MS_Porto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

Hotel that do not deserve its supposed 4 stars. Very old fashioned, old carpets and furniture and rooms are fixed into the 80's.
The worst is the staff : no welcome word, no help proposed to carry our luggage (the minimum for a 4 star I guess), no eye contact, no word during the check in (at midnight after a long trip).. shall I continue ?? Please Mr Manager (if you exist...), contact me and I will forward you my long list of claim.
What else.. ah YES !!! The safe in the room..3€ per night ����� in which 4 star hotel did I see this ?? Nowhere...

Avoid this place and please keep in mind that the lazy and unprofessional guys, not smiley nor helpful and absolutely not 4 star, are not representative at all of the lovely portugese people.

Mr Manager, as you will read this, I'd consider as a proof of professionalism and courage to contact me before our leaving.

Stayed: August 2017, travelled with family
1  Thank Fabrice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2017

Personally I was very pleased at this hotel, probably an older building, in a classic style; the rooms and bathrooms are great, everything worked, it was quiet. The breakfast room is really stylish. I stayed with the impression that the room was recently renovated. I had no problem with the staff. The hotel is located very close to Marques de Pombal square and monument, in a commercial area of the city; also the airport is not far, max. 30 min.

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Service
Thank Sorin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2017 via mobile

I recently stayed in this hotel for several nights - it's a little like stepping back in time but as we were visiting Lisbon & the sights we didn't spend too much time in the room which to be honest was quite depressing.
The hotel hasn't been redecorated in years but it is clean & housekeeping attend to refreshing the room / bathroom & replacing towels everyday
The men at the reception desk are helpful
There is a small private locked car park subject to availability behind the hotel accessed by a steep and narrow side entrance & parking is free - we had two occasions when we were unable to exit the car park for over 20 mins as the laundry van was blocking it - so if you are in a hurry which we were on one occasion you must give yourself extra time
Breakfast was very good - plenty of choice, friendly ladies & lots of fresh fruit
If you are looking for a reasonably priced hotel in a good location then this hotel will suit you - if you want new decor and modern surroundings forget it !

Stayed: June 2017, travelled on business
Thank LovesTennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about VIP Executive Diplomatico Hotel

Address: Rua Castilho 74, Lisbon 1250-071, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Bar / Lounge Business Centre with Internet Access Room Service
Hotel Style:
#129 Luxury Hotel in Lisbon
Price Range: ₹ 2,132 - ₹ 8,526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VIP Executive Diplomatico Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
The VIP Executive Diplomatico Hotel is a four star hotel with a unique design. With 90 rooms all equipped to provide the highest comfort both for leisure and business travellers. After a working day you can have a drink or a cocktail at the Hotel Bar.For events the Hotels offers 4 meeting rooms where you may hold meetings, seminars and conferences.The Hotel VIP Executive Diplomatico is located in the Downtown Lisbon, next to Marques do Pombal square and the Parque Eduardo VII. Its privileged location makes this Hotel the perfect choice for both business and leisure travellers. ... more   less 
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Also Known As:
Vip Diplomatico Lisbon
Hotel Vip Diplomatico

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