Stayed here for two nights after our cruise.
It is a perfect, very charming European hotel - not too big - not too small- with beautifully furnished rooms overlooking the river and superb service.
Almost worth flying to Lisbon just to relax at the hotel for a few nights.
Concierge took care of everything we requested.
Drinks on the patio, a beautiful garden pool and a superb dining room.
What else can you ask for?
We stayed here for a week as a family with two small children and absolutely loved it. It was a bit too cool for the pool but with warmer weather it's fantastic to feel like in a resort. It's a quiet neighborhood so not ideal if you want to be in the middle of town. But we very much enjoyed coming back to this peaceful place after a day of sightseeing and activity. The level of service is outstanding. Highly recommended.
Four night long weekend, garden wing, river view. From an early check-in to a late check-out, nothing was too much trouble for the staff of this hotel. 5th floor bedroom, spectacular balcony view of the Tagus, luxurious bathroom and a bed so large we slept in separate post codes! Public areas reflect the hotel’s past as a Palace; gardens are beautiful and large pool area is great to unwind. Food is, as claimed, “Gastronomic” and the restaurant more than excelled both in quality and service. But, what makes this hotel special is that all staff genuinely put the customer first. Concierge, reception, F&B and facilities management are all exceptional in their individual roles but also form an outstanding team. One event, an act of “enlightened professionalism”, stands out and illustrates how the team add to the guest experience. It involved an observation by a maid, a swift reaction by her team leader, co-ordinated action by kitchen and reception and resulted in an unsought stunning chocolate torte with chilled espumante making a “happy-tearful” guest touched by genuine thoughtful hospitality. Past reviewers cite location, but this is a bonus as the morning noise is the dawn chorus, the river views and gardens are fabulous and taxis are inexpensive. The hotel is relatively expensive compared to more central competitors: but the memories are worth the difference. Thank you Olissippo Lapa Palace Hotel and personnel for the experience and a memorable weekend.
Dear Mr. Jcolvin94,
This without any doubt is truly one of the best compliments we can ask for. I am so happy to read that you had such I nice time with us and that you considered your "Four night long weekend" as a "memorable" one. I would also like to thank you for the nice compliments made to our staff, they are our best feature and we all put a lot of care in our job and are very happy to know our efforts are appreciated. We do our best to make our guests feel at home and special.
I truly hope you can revisit us. We are all looking forward to welcome you back soon.
Yours sincerely,
Susana Gerardo
Guest Relations
It is an old fashioned hotel, so if you are looking for modern comforts, not the place for you. Beautiful gardens, delicious food, nice outdoor spots for breakfast and lunch and outside the old fashioned bar. A trip back in time, very relaxing and friendly staff.Service is exceptional and though rooms maybe lacking in modern comforts, luxury is abundant.
My partner and I stayed here for three nights. We were thrilled to have a river / pool view and on a high floor (tip: ask for both at check-in).
Beds are really comfortable and the bathroom is luxurious with marble everywhere and azulejos as well.
The doormen wear traditional top hats and tails and treat you very professionally.
Breakfast is included and is very competent.
The location in the Lapa section of Lisbon is far from the main action, but we liked that and getting a taxi to and from the hotel is easy.
