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“FANTASTIC STAY”
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Excellent
44 reviews
Looking south from the terrace, over the Baixa, to the Tejo River
Bilros style headboard
Main floor bathroom
Cookbooks in the kitchen
One last look at the views from the house...
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Lisbon, Lisbon District, Central Portugal

Reviews from our community

Excellent - based on 44 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Kathryn C
Newmarket, Canada
2 reviews
“FANTASTIC STAY”
Reviewed 20 July 2016 for a stay in July 2016

Our family of four adults stayed 6 nights at Casa Villa Serra. Austin met us upon our arrival and gave us an orientation tour of the neighbourhood which was most helpful. We were also welcomed with some fresh fruit, rolls, orange juice and a bottle of wine, it was so appreciated!

The kitchen, bathrooms and laundry room are all stocked with everything you may need at your disposal. The house is lovely with spectacular views from every room and coffee on the terrace every morning was wonderful. The home is quite a climb up the hill but there is a funicular you can use which takes you within a few blocks of the house and taxis are very reasonable. The views of the city are worth the climb!

We also enjoyed being out of the tourist area but yet close enough that it takes only a few minutes to reach the square below to catch the subway. Our highlights were joining the neighbourhood Fado night and experiencing Portugal's big win at Euro 2016! Both were nights to remember.

Our only regret is having to depart, hopefully we can return to your lovely home one day. I cannot recommend this townhome enough ....we loved every minute of our stay.

Thank you Austin and family.

Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Jan 2017
I'm glad you enjoyed the house, the views and the city. May all your trips be as charming! Best regards, Austin
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rebecca S
Zurich, Switzerland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great vacation home”
Reviewed 5 May 2015 for a stay in April 2015

We had a wonderful experience, staying at the Casa Villa Serra. We were 4 adults, a young child and a baby. The layout of the home was perfect for us, with two bedrooms and a bathroom in the lower level and another bedroom with bathroom on the main level. This meant our parents did not hear the baby crying in the middle of the night! :)

The apartment was very clean, the beds were very comfortable, and they had lots of extra items which we really appreciated (i.e., extra pillows, blankets, towels, a fully equipped kitchen, a washer and dryer, and so on). Austin also made sure to include lots of extra items for the children, which we also appreciated.

Overall, we were very comfortable here and would recommend this vacation home.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Apr 2016
Thank you for your recommendation and your kind comments. We do think that Casa Villa Serra is ideal for extended families travelling together because of that mix of privacy and togetherness.
Good wishes for all your future travels!
Best regards,
Austin
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LiAnF
Ghent, Belgium
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Outstanding”
Reviewed 29 November 2014 for a stay in October 2014
1
person found this review helpful

Lovely place to stay and an excellent location. I cannot but highly recommend Casa Villa Serra. The house boasts character and is remarkably spacious even in the company of three young children. The hillside location ensures truly magnificent views (day and night!). To my mind the slope -where the house is situated on- isn't posing any real problems: if you can walk Lisbon, you can get there easily enough. Many good restaurants and efficient public transport in the vicinity. The hospitality of the Kleber family is a great asset too. We felt very welcome and definitely hope to return. Thank you very much Austin and Jordan!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Dec 2014
Thank you for your recommendation. I am so glad you were comfortable and that you enjoyed your time in Lisbon and at Casa Villa Serra. Please do come back and see us; we'd love to have you stay with us again! Best regards, Austin
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
andy12342...
Mountain View, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Apartment”
Reviewed 25 September 2014 for a stay in September 2014
3
people found this review helpful

We stayed one week at Villa Serra on our recent trip to Lisbon and Portugal. We give it high marks for comfort, space, location and views. Austin was a wonderful host providing terrific service. The apartment is high above Lisbon, with great views, in a wonderful quiet neighborhood with easy access to local grocery stores and restaurants. At the same time it has excellent access to all the well-known, tourist-oriented neighborhoods, sections and sights of Lisbon. We highly recommend Villa Serra.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, views
Liked least: Nothing although be ready for hilly walks from downtown up to the apartment.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Oct 2014
Thank you for your kind words. I am glad you had such a good time at Casa Villa Serra. We hope to see you again someday, and until then, Godspeed in all your travels! Austin
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prince196...
lewisburg pa
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Fantastic views, well-equipped, tremendous service, good location”
Reviewed 21 August 2013 for a stay in August 2013
1
person found this review helpful

Our group of parents, young adults, and teens loved this rental. It is very clean, unusually well-stocked, and has many features that help make it better than the typical rental. The laundry room is great- it used to be a kitchen so it has sink, counters, cabinets and everything you need (detergent, ironing board). The kitchen looks tiny in the pictures but it actually has a lot of storage. We had the cooking class and had everything we needed to make a 4 course meal and set a lovely table. There are many guidebooks- you won't need to bring one. They even lend you a mobile phone and a laptop. The wi fi works. The sofa bed is actually comfortable. The bathrooms are modern, although they could use some ventilation. The views from the deck and all the windows are simply amazing. As others have noted, the only down-side is the space is on 3 levels and is located at the top of a steep hill, so it is fine for able-bodied folks, but not for those who can't handle stairs.

We truly enjoyed the outstanding service and hospitality provided by Austin and her family. She booked a surfing trip, a cooking class, made restaurant reservations, called the taxi for our return to the airport, and gave us a very helpful walking tour to get us oriented. Everything they recommended was excellent. The friendly support was like a bed and breakfast, but with a lot more privacy. I was also impressed by the way Austin communicated by email, phone, and text. The arrival instructions were very detailed and helpful, and they were sent a month ahead. Everything was handled with professionalism and friendliness.

We had a terrific vacation due in large part to how well this rental worked out. I highly recommend it.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Great service, views, wi fi, well- stocked kitchen, nice towels and sheets
Liked least: Uphill walk every time you return
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Aug 2013
Thank you for your wonderful review! I am so glad you all had a good time and enjoyed our recommendations and the classes. We're always thrilled to know we've made a difference (for the better!) in peoples' vacation. We hope to see you again, if you're ever in Lisbon.
Best regards, Austin
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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