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All reviews gourmet restaurant holmes place gym infinity pool sea view buffet lunch beautiful hotel deluxe room star hotel very attentive staff bottle of champagne busy road big balcony thoroughly enjoyed our stay third floor highly recommend this hotel turn down service pool staff
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Reviewed 8 March 2015

The hotel is given as a 5 star but a 4 star is more in line with what it provides, i.e., the business centre is mediocre, they could invest in an all-in-one printer/scanner for those guests that need to work, the breakfast is standard, there is no chef cooking your breakfast right in front of you, and security could be an issue as anyone is free to wander on to the various hotel floors without the usual security card....on the other hand, the staff is nice and helpful!

Room Tip: sea front view rooms are superb
  • Stayed: February 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Victor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
José Branco, Gerente geral at Hotel Cascais Miragem, responded to this reviewResponded 26 March 2015

Dear Guest,

Thank you very much for choosing Hotel Cascais Miragem for your stay in Cascais and for your time to share your experience. Your review is very important to us in order to improve constantly the Hotel services.

I am very pleased to inform you that we have a new all-in- printer/scanner in the business centre.
Regarding security in the bedroom floors, we have 24 hour security personnel, as well a camera in each floor monitoring the acess.
In the buffet breakfast, we offer the option for the guest to ask for any special request from the kitchen without any surcharge.

Thanking you for your preference and support and looking forward to welcoming you to the Hotel in the near future.

Kindest regards,
José Branco
General Manager
Hotel Cascais Miragem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2015

A luxury hotel in Lisbon resort Cascais. Very nice scenery from the hotel, all rooms sea view. Nicely decorated lobby and very helpful personnel. Just a little minus that have to cross the street when going to the seaside by the ocean.

Stayed: February 2015, travelled on business
3  Thank mariussag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
José Branco, Gerente geral at Hotel Cascais Miragem, responded to this reviewResponded 21 February 2015

Dear Guest,

Thank you very much for your most valuable comments. They very important to us in order to improove the Hotel and service.

I am delighted to know that you have enjoyed your stay at Hotel Cascais Miragem and I would like to mention that there is an underground passage at 150 meters away from the Hotel to go to the promenade on the seaside avoiding the street. I am sorry if no one told you.

Thanking you for your preference and looking forward to welcoming you again to Hotel Cascais Miragem.

Best perosnal regards
José Branco
General Manager
Hotel Cascais Miragem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2015

I stayed in Hotel Miragem Feb 7-15 in a suite facing the bay. Very comfortable rooms, great staff and good service. Hotel manager Sergio was incredibly thoughtful and attentive to our needs, and went above and beyond regular service. Food selection for breakfast was amazing, some of the best I've had in any place around the world. Fabulous dinners as well with superb service.

Room Tip: Ask for odd-numbered rooms, they face the bay instead of the background walls
  • Stayed: February 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
5  Thank imariya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2015

Attended a conference at the Miragem though I stayed elsewhere. As far as a conference venue goes it was excellent, plenty of rooms, with variety of sizes. Service was excellent throughout the week and the nibbles (savoury and sweet choices) at coffee time were truly lovely. The buffet lunch was also superb, with a massive variety of cold starters, very good selection of main courses, and some incredible deserts. Overall an excellent experience.

  • Stayed: February 2015, travelled on business
    • Location
    • Service
3  Thank SIXOCLOCKTICKET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2015

I had read the reviews and therefore had high expectations. I was not disappointed, on the contrary, the experience was absolutely wonderful.

Check in was fast and efficient, I was provided with room 409. Nice room, quite large, very clean, very large bathroom, had a stand up shower and a separate bath, two sinks, marble floor, delightful. It seems every room is looking out to the sea, with a balcony in most cases.

Had dinner in the restaurant, amazing experience, wonderful staff, exquisite food. Breakfast was great, just a lot of everything, fresh papaya, mango, melon, orange slices, attentive staff, etc etc.

The entire staff seems to be quite fluent in English, internet was free and very fast, nice selection of TV Channels, appreciated the four or five electrical outlets under the desk, truly a great experience and highly recommended.

  • Stayed: February 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
6  Thank Lukealbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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