We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (909)
Filter reviews
909 results
Traveller rating
547
290
62
5
5
Traveller type
Time of year
LanguageAll languages
More languages
547
290
62
5
5
Show reviews that mention
All reviewsserra da estrelaindoor poolgames roomdining roombreakfast and dinnernational parkbeautiful viewabove sea leveli'm gladwonderful locationfascinating historyplenty of free parkingtour groupfew yearsnice staffromantic weekendan interesting place
Filter
Updating list...
46 - 51 of 909 reviews
Reviewed 20 January 2018 via mobile

We were drawn to this pousada because of its hospital history for tuberculosis high in the mountains. The drive up was a curvy road thst kept reaching y ip higher into yhe sky.. a nail lbiter for sure.Walls are adorned with old photos and the fascinating history. In short, it was a wonderful 3 days with warm and friendly staff , super clean accommodations and rooms.I felt like a Guest/patient in my room overlooking the mountain range with the clouds and ever changing weather in the winter. We enjoyed the Spa with Jorge and Joanna, both professional and sure made our day relaxing with the treatments. Another thanks to Emmanuel at the bar, Vitor in the dining room and Anna at the desk. Yet everyone we encountered made us so welcome and need a special thanks. Housekeeping is efficient and immaculate .We had our little dog and celebrated a birthday which was recognized as well; a truly memorable moment.The grounds are lovely to walk around, the pool area and spa are top notch. Breakfast buffet was extensive and delicious. Our dinners were very good and prepared with care. . My only recommendation is to offer manicures, pedicures and to offer tea/coffee makers in the rooms. Overall we enjoyed our stay and look forward to returning in the near future. It was a nice retreat and the National park is beautiful .Watch the curves in roads !!!

Stayed: January 2018, travelled with family
1  Thank Daphnenero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulo S, Gerente at Pousada Serra da Estrela, responded to this reviewResponded 30 January 2018

Dear customer,

We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful.

Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in the very near future.

Best regards,
Paulo Jorge Silva
Unit Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018

A most beautiful sunrise I've ever seen!
Very well maintained and excellent treatment by the staff, especially the restaurant.
An excellent location in the heart of Serra da Estrela.
A great hotel for leisure and business.

  • Stayed: January 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank marcioc195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulo S, Gerente at Pousada Serra da Estrela, responded to this reviewResponded 30 January 2018

Dear customer,

We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful.

Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in the very near future.

Best regards,
Paulo Jorge Silva
Unit Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2017

Good and clean rooms, great staff.
No control on swimming pool, people with normal clothes in the facility, no head cap ...
Dinner was buffet and there’re was no mention on the reservation of that fact

Stayed: December 2017, travelled with family
Thank HRJQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulo S, Gerente at Pousada Serra da Estrela, responded to this reviewResponded 3 January 2018

Dear customer,

We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration. Our apologies! Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in the very near future.

Best regards,
Paulo Jorge Silva
Unit Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017

The Pousada-Team and the house are wonderful.
It is perfect situated on the mountains above Covilha (in the Penhas da Saude).
The strategic geographic point for serveral day-trips is useful. In the mountais-zone
I found nearly "arctic-like" hiking trails (my travel time was november).

  • Stayed: November 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank Heiner T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulo S, Gerente at Pousada Serra da Estrela, responded to this reviewResponded 3 January 2018

Dear customer,

We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful.

Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in the very near future.

Best regards,
Paulo Jorge Silva
Unit Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

Magnificent views , confortable rooms , excelent food -breakfast is amazing and dinner was very good - efficient and nice staff , very agreable common spaces ,everything is excelent in the Pousada . We enjoy very much our stay and strongly recommend the Pousada and the visit of Serra de Estrela region .

Room Tip: If you have any kind of difficulty walking ask for a room near one of the lifts
  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Max_Luca_Porto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulo S, Gerente at Pousada Serra da Estrela, responded to this reviewResponded 8 December 2017

Dear Customer,

We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in the very near future.

Best regards,
Paulo Jorge Silva
Unit Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews