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All reviewsdinner buffetsao miguelponta delgadalarge poolbeautiful hotelprivate balconypace of lifegood sizestayed here for nightsa la carte menumass tourismrelaxing vacationcliff tophired a carisolated locationking sizelots of parking
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11 - 16 of 458 reviews
Reviewed 29 October 2017

Had a pleasant one week stay in September.

The big plus of the hotel is its location. Far enough from Ponta Delgada for a peaceful stay, but close enough to easily drive into Ponta Delgada (15 min) if you care. Located in the middle of the island so neither East nor West destinations are too far away. Above the ocean and close enough to hear the waves. Great and private view of the ocean from my room on the upper (third) level; I would imagine that the view is also nice and the balconies similarly private on other levels; in any case all rooms are oriented towards the ocean. The best part for me was that you have direct access to the rocky shore via an idyllic garden. Not one morning that I did not enjoy walking down there irrespective of the weather.

Otherwise it is what you would expect from a large, well run four star hotel. Always friendly and helpful reception desk. Spacious lobby. Sufficient parking (you will need and want a car). The buffet breakfast offered most of what you’d anticipate, plus a great view; juice and coffee from a machine only, though. Tried the restaurant for dinner a couple of times and was not disappointed; you can eat a la carte, if you are not in the mood for buffet again in the evening. The pool area looked nice, but I visited the island for other reasons. My room was very clean and the cleaning staff did a good job. Given the proximity of the sea and the general humidity, it is difficult to avoid that the air in the room becomes a bit stuffy until you open the terrace door. I felt this was normal and did not notice any odours. One could turn on the air conditioning, but that would not seem a good alternative to the pleasant ocean breeze.

My room was located close to the restaurant and on the balcony I heard the kitchen’s ventilation all day (and evening), rather disturbing in an otherwise very peaceful setting. Something the hotel needs to improve, but overall not a reason for a downgrade. Maybe ask for a room further away from the restaurant.

It’s not a cozy little getaway, but nevertheless a place where you are happy to arrive and unhappy to leave. Would stay there again on my next visit to Sao Miguel.

  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank ribur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalouraHotelResort, Gestor de Relações com o Cliente at Caloura Hotel Resort, responded to this reviewResponded 15 April 2018

Dear Guest,
Thank you so much for sharing such a complete experience, we really appreciate it!
We are in fact located on beautiful surroundings and take pride of our idyllic gardens.
We hope to welcome you again in a near Future :)
Kind Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

Very nice hotel resort outside if Ponta Delgada in Sao Miguel. Rooms are clean and up to date, beds are comfortable. Excellent pool, access to the ocean, and beach is a short block away. There is not much close to the resort, so get a rental car to see the island and drive to food outside the resort. The restaurant at the resort is fine, though it was buffet which is generally not my preference.

Stayed: October 2017, travelled as a couple
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalouraHotelResort, Gestor de Relações com o Cliente at Caloura Hotel Resort, responded to this reviewResponded 22 February 2018

Dear Mr. Robert,
We are happy to read about your holidays in our Hotel, thank you for the Kindness.
Regarding our Restaurant, we also have A La carte available every day :)
See you in a near Future.
Kind Regards!

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Reviewed 22 September 2017 via mobile

Stayed here for 4 nights. Nice rooms, all seaview. Large pool and very clean hotel. Good price in the restaurant and nice staff, but our last night they were not so helpfull. Drinks included with buffet, they serve loads of wine if you don't say "stop".
Close to the hotel there is a nice beach and don't forget to walk down in the garden towards the sea.
Small fridge in the room, not possible to make coffee of tea.

Stayed: September 2017, travelled as a couple
2  Thank Noor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalouraHotelResort, Gestor de Relações com o Cliente at Caloura Hotel Resort, responded to this reviewResponded 22 February 2018

Dear Mr Noor, it’s with great satisfaction that we receive Your comments.
We hope to welcome You once again and provide You with another unforgettable holiday!
See You soon!
Kind Regards

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Reviewed 15 September 2017

We had an amazing stay at the Caloura Hotel. The staff was tremendously helpful with our daily activities. The rooms are fairly standard but nice, quiet, and clean...and with an amazing view. The nightly dinners are affordable (buffet is a little pricey but the a la cart is totally reasonable) and excellently prepared. They were kind enough to provide us with gluten free bread (and it was actually amazing!) as my wife has a gluten allergy. And we got to watch a beautiful sunset from our table every evening.

The surroundings of the hotel are so beautiful. It is situated on a cliff with an easy path down to watch waves crashing on the rocks below, filling the tide pools. There is an equally easy road down to two small but pristine beaches, a 3 minute walk away. (NOTE: there is no lifeguard at these beaches, as they are smaller, but there is a beach and pool with a lifeguard on the other side of the small town.)

Room Tip: All rooms have a good ocean view. But if you want a better view over the cliff, request a second or third floor room.
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Steve1139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalouraHotelResort, Gestor de Relações com o Cliente at Caloura Hotel Resort, responded to this reviewResponded 2 January 2018

Dear Mr. Steven,
Thank you so miuch for your kind comments, we were really happy to read them :)
We hope to welcome you again in our Resort.
Kind Regards.

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Reviewed 12 September 2017

The hotel, its surroundings and the rooms are kept very, very tidy. The staff is very helpful and friendly and the view is magnificent. The overall atmosphere is very relaxing, never crowded. The water in the swimming pool is a wee bit cold but that makes it more refreshing. Would certainly go back again!

Room Tip: Higher floors have the best view
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalouraHotelResort, Gestor de Relações com o Cliente at Caloura Hotel Resort, responded to this reviewResponded 2 January 2018

Dear Mr. Marc,
We will be for sure waiting for your next visit :)
Thank you and Kind Regards.

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