Hotel has a lovely reception set up. The staff are very friendly, all speak English and were helpful with everything we came to them with. Our room was basic but the beds were so comfy and the bathroom was really nice. One downside however was the walls and doors are very thin so you can hear everything. We were right by the stairs and lifts so every morning were woken up by people walking and talking. But on the whole a good hotel and in very good location too.