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Reviews (2,320)
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All reviewsapple barpool attendantself cateringpool barbed villaold townadult only poolshuttle busprivate gardenfully fitted kitchenon site shoptoastiesall inclusive foodstayed all inclusivekids clubfridge freezersun loungers
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A TripAdvisor Member
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Reviewed 17 June 2018

Great location, spacious 2bedroom apartment self catering facilities are great everything that you need supermarket 20min walk or few min in a taxi.
Pool are good size only thing that put me off the main pool beside the bar was it was a bit mad with people drinking from am morning wasn’t a great amtophire for my 2 young children but the other pool was fine it was more for families!
Only thing that put me off my 7night stay was you where only provided clean towels for the apartment 3times and the apartment it’s self was only cleaned 3times aswell!!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulacosta2017, Deputy Manager at Eden Resort, responded to this reviewResponded 19 June 2018

Dear Guest,

Thank you for booking Eden Resort for your holiday and for leaving here your opinion, this is very important for us.

Eden Resort offers 2 swimming pool areas dedicated to families, in our main pool where the entertainment takes place, as alternative the other family pool is adjacent and is very pleasant.

We would like to clarify that our cleaning service takes place everyday except Thursdays and Sundays, towels are changed 3 times per week and bed linen once in a 7 night stay, should requested we can organize an extra cleaning, at a cost.

We look forward to welcoming you in a near future.

With best wishes from Eden Resort team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

Friendly staff (Andre working the bars was amazing) but as a couple we found the resort very family orientated (our garden right next to the children’s park). Beds extremely uncomfortable, we had to sleep on top of two blankets and the duvet just to get some sleep. Probably not worth going for a superior villa as we didn’t notice any extras, no tea or coffee or a nicer garden. Garden was very open with the public path at the end and kids play park on the other side of the path. May be nice for families but wouldn’t recommend for couples.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank pierce100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulacosta2017, Deputy Manager at Eden Resort, responded to this reviewResponded 19 June 2018

Dear Guest,

We are very grateful for your review, your valuable feedback as it helps us identify the areas we can improve the guest experience.

We would like to inform you that we could have made a soft bed, as we have toppers available, during a next stay with us please mention this in your reservation, we will be delighted to prepare this for you.

We hope that you give us another opportunity and stay with us in the future.

Once again, thank you and we we look forward to hearing from you soon.

Best wishes from all of us!

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Reviewed 16 June 2018

Heard a lot about the Eden resort so decided to give it a try, fantastic for families loads going on and the Villas are great.
we did all-inclusive which is OK if your not going to venture out, the apple bar was great at night but is a little to small and gets full really quick
The grounds are well maintained and the staff are all very friendly
would highly recommend a self catering stay at the Eden

Room Tip: The Villas are all close to the main pool
  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Darren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulacosta2017, Deputy Manager at Eden Resort, responded to this reviewResponded 19 June 2018

Dear Guest,

Thank you for choosing our hotel, and for taking the time to write a review!

It is great to hear that you enjoyed our accommodations and grounds, regarding your board basis, we would like to let you know that from next week onward we will have an a la carte option if you wish to stay self catering, this will be a great benefit.

We look forward to welcoming you back to our hotel in the future.

Best wishes from team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

My wife and I had a lovely 8 days at the compl3x. Lovely apartment, very clean and extensively equipped kitchen if on self catering. We stayed all inclusive and found the choice more than sufficient for all tastes and very good quality. We have to say that we found all of the staff very helpful and friendly, even taking time to help my wife with her Portugese. Pools lovely and plenty of sunbed. Only negative was the downstairs bar in the evening was like having the kids entertainment in a bus shelter and really was not a relaxing environment. The owners should seriously consider a better bar / lounge for the evenings. Even the outside pool bar would be nice in the evenings if kept open
That said we would fefinately return again. Thanks to all the staff at Eden Resort.

Stayed: June 2018, travelled as a couple
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulacosta2017, Deputy Manager at Eden Resort, responded to this reviewResponded 19 June 2018

Dear David,

Thank you very much for leaving here your kind words about Eden Resort, we are very grateful.

Your comments regarding our public areas are most welcome and we would like to let you know that currently we are performing our shows outside as the weather is fantastic nevertheless next year we will be undertaking a renovation in the clubhouse which will be a great benefit for all.

Once again, thank you and we look forward to welcoming you again in a near future.

Best wishes from Eden Resort team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018

I was a little disappointed about the location of our apartment. It was right by the main road so I could hear it being so busy all the time. Other than that the accommodation was ideal! Very suitable indeed.

  • Stayed: June 2018, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank evachurch22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santabarbarahouse, Deputy Manager at Eden Resort, responded to this reviewResponded 19 June 2018

Dear guest,

Thank you for choosing our hotel, and for taking the time to write a review, your opinion is very important for us.

We look forward to welcoming you back to our hotel in the future.

Best wishes from all of us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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