We booked at Burgos Hostel but they accommodate us into Residencial Os Manueis. Different place, different address.
Secondly: lack of communication between the first receptionist (checkin) and the second one (checkout), we have paid the room 2 times (online and there, by credit card). We selected pay by cash during our online booking. After the payment there by credit card, the second receptionist tell us that it appears "as paid" (remember: after the payment by credit card there, not previously). They tell us that the boss is not there to solve the situation, but they can transfer us to our bank account the amount of the second payment, then, we give them all the needed information but they don't make the bank transfer.
There aren't any kind of contact: no email and unavailable phone (for Burgos Hostel and Residencial Os Manueis).More
- Free Wifi
- Free Parking