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Vitoria Stone Hotel
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Reviews (1,075)
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All reviewsrooftop poolold townwalled cityupstairs bartop floorminute walksmall balconydegree heatgreat showerhotel is modernhotel restaurantnice amenitiesinterior designexcellent hotelbreakfast buffetwould stay here againfantastic breakfast
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36 - 41 of 1,075 reviews
Reviewed 19 July 2017

We were two couples and stayed 4 nights at the Vitoria Stone Hotel in mid-June 2017. We affectionately nicknamed the hotel “the Stoner”, probably because it countered the slightly pretentious name and website of the hotel. This is a nice hotel, and located a short (5 minutes) walk to the walls of the old city. The rooftop pool is the main amenity that caused us to choose the Stoner over other central hotels, given Évora’s reputation for hot hot heat in the summer months. (the pool area and rooftop bar were indeed greatly enjoyed during our stay). The hotel is “modern” in decor – which left me with a fairly neutral impression in the common areas but which was an overwhelming (underwhelming?) presence in the rooms – the rooms are compact, and the bathroom sink and counter are a triumph of aesthetics over function. Still, it looked nice. The room did have a small balcony with a table for two, so that was an unexpected amenity. The hotel staff were all friendly and helpful, and all spoke English. The breakfast buffet was extensive and good, and served in a nice space, the fourth floor lounge, that had indoor and outdoor seating. We ate one dinner at the Stoner’s restaurant, 5ÂMENDOAS, and the food was good and well-priced for a hotel restaurant. There is parking at the hotel, but like all urban areas in Portugal, getting a parking spot is a competition, and those with a fear of door dents, or exploiting the outer limits of vehicular orderliness, may be left circling.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Bogblast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoriaStone, Gerente at Vitoria Stone Hotel, responded to this reviewResponded 19 July 2017

Dear Guest,

How nice it is to read your comment!

It was a pleasure to have you in our hotel. We hope to see you again soon!

Best wishes from everyone at Vitória Stone Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017

The unique style of this hotel is perhaps best explored before booking through their on-line video clip. The architectural approach strongly promotes the theme of the ancient stones for which the countryside around Evora is known and dominates the public areas hotel making a stay an experience to remember. The bed and bath rooms are limited in size but highly functional to the point where size is not an issue. The rooftop infinity pool is rather small and the related seating lacks shade. The gym is limited to 4 standard machines. Breakfast is a highpoint: the choices on offer are most impressive as is the quality. There is outside parking, some exclusive to the hotel and the remainder in spaces open to the public. The hotel is situated close to the city walls of Evora and the historic areas are a short stroll away. The address of ‘Rua Diana de Liz’ may well be correct: but seeking in on ‘Rua da Horta das Figueiras’ probably helps you find it more easily.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoriaStone, Gerente at Vitoria Stone Hotel, responded to this reviewResponded 17 July 2017

Dear Martin,

How nice it is to read your comment!

It was a pleasure to have you in our hotel. We hope to see you again soon!

Best wishes from everyone at Vitória Stone Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

The photos on the websites won me over and I was a bit desperate to make a booking. Couldn't get one on the two usual web sites but was able to make one through a Spanish web site. Not disappointed at all. All the photos live up to reality and the hotel has a very distinct atmosphere. Wonderful reception even though we had to wait until three pm when we could check in. Virtually had pole position as far as parking spots are concerned, right in front of the entrance. The decorations in there hotel foyer are delightfully quirky, especially the shared stone trough for the bathrooms. Throughout the hotel the modern ambience is so relaxing and all the staff are friendly and helpful. The room is small but adequate with twin beds and good mattresses and fresh crisp white sheets. A room safe and little bar fridge are very useful for storing all our traveling supplies over our two night stay. The bathroom is small but well designed so you don't feel cramped. Fantastic shower, better than mine at home, and big white fluffy bath towels and nice amenities. I have read some complaints on TA about the bathroom and amenities that really surprised me, I really wonder what some people expect from a four star hotel. The breakfast is very good with a huge selection of offerings for every taste. And the breakfast area in the upstairs bar is very pleasant. In the evening we were able to watch some sport shows in the bar which weren't available on our room tv, and then in the bar and we had a light dinner at the same time. On the top floor is a swimming pool and sauna which we didn't use but which looks very nice. The hotel is only a five minute walk from the entrance to the walled city and is in a very quiet area. If you are coming to Evora by car and like a modern interesting hotel, it is the perfect place to stay.

Stayed: July 2017, travelled as a couple
Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoriaStone, Gerente at Vitoria Stone Hotel, responded to this reviewResponded 10 July 2017

Dear Lee,

How nice it is to read your comment! We confess that the team was touched by your feedback. It is great to know that you felt at home with us , and above all, that you felt as special as you deserve!

It was a pleasure to have you in our hotel. We hope to see you again soon!

Best wishes from everyone at Vitória Stone Hotel.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2017 via mobile

We enjoyed a comfortable stay for two nights. It's a short walk to the walled city and you have all the luxury of a modern hotel. The restaurant in the hotel is exceptional as well and the pool area is lovely.

Stayed: July 2017, travelled as a couple
Thank Alice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoriaStone, Gerente at Vitoria Stone Hotel, responded to this reviewResponded 4 July 2017

Dear Alice,

It was a pleasure to have you in our Hotel.

Best wishes from everyone at Vitória Stone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2017 via mobile

The pictures shows a perfect place than it is. The pool and breakfast area are pleasant. A four sfarts hotel. The staff is friendly and try to help mailing call to confirm your diner or winery dinner. We arrived at 1pm and in spite the check in would be at 3pm, at 2pm our room was ready.
The room is very very small. Has a micro desk for one computer, kust tge size of my husband laptop.. The bed iand pillows are very comfortable and the room 312 is quite.
The bathroom is micro and the sink amazing small. The bathroom has a problem: if you go at night or early morning you need to turn on the light and exhaust fan that besides the light come to the bedroom through a window between both , waking up whoever is sleeping.
The toiletries has only a small bar of soap, a showed, shower ,cap,, cotton buds and two body and hair gel.
I no hair conditioner, no shampoo, no facial tissue. I had to go out and buy them. I asked the front desk please get me at least HAIR CONDITIONER! I washed my hair and I couldn't comb. It was all stringy! A mess! I try to use the comb but hurt and I lost my hair trying to do it.They could buy but they wouldn't move a finger to hell me. I had to walk to the grocery , crossing a busy street and buy shampoo and conditioner. I miss a body cream because my skin is dry but they also do not offer.
I wouldn't come back. There are nice hotels I stayed before and they lack nothing.
The breakfast is very good and has a lot of options. Taste good and it's quality is high.

Stayed: June 2017, travelled as a couple
1  Thank Houston_TxFriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VitoriaStone, Gerente at Vitoria Stone Hotel, responded to this reviewResponded 3 July 2017

Dear Celita,

It was a pleasure to have you in our Hotel.

We would like you to know that the amenities you refer to are of very high quality and organic. Even though the soap bar is small, it is replaced daily.

We are very mindful of the waste, and know that the soap is a big part of it. We keep the leftover soap and give them to a social institution, where it is turned into fragrance bags that we sell in our shop, reverting 100% of the price to that institution. We thought you would like to know.

We don’t have any body lotion or hair conditioner in our amenity kit because those are usually more personal and less consensual products, therefore people usually bring their own.

It was the first time we had such a complaint, however, considering the discontent you showed at Reception, and after you quickly decided to go to the nearest supermarket, we offered to pay for the products you had bought, which unfortunately you did not accept.

We are sorry about the situation, and assure you that the next time you visit us, we will already have hair conditioner and body lotion on request.


Best wishes from everyone at Vitória Stone

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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