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All reviews one night great hotel sliding door central location car parking train station good size recommend this hotel room was clean honeymoon twin breakfast conference kursaal desk lift
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Reviewed 5 September 2018

Very nice buffet breakfast, big choice for Belgian hotel. Only 5 minutes walk from the beach, just 10 minutes away from the shopping streets and 15 minutes walk from the train station. I always stay for a night or 2 when visiting my parents from abroad, to spend a good family day together. The triple room is spacious enough and this time we go a room that had a door between the main room and the extra bed, even with a desk, so good privacy even if you're staying with 3 adults:)

Stayed: September 2018
Thank Saaluaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Leopold Hotel Ostend, responded to this reviewResponded 6 September 2018

Dear Saaluaa.

Thank you for this great review.

We are so pleased that you enjoyed our tasty breakfast buffet. It's always a pleasure to satisfy our guests with our quality and healthy products.

Your comfort is our top priority, as such we are pleased to hear that your spacious room was to your liking and you were happy with the feeling of space in your room.

It's a pleasure to hear our location was convenient for you.

We look forward to welcome you and your family back again in the future.

Best regards,

Jeroen Pycke, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2018

This is a hotel with great location and breakfast. The laundry service is not great and rooms can be huge or a bit small, i.e you cannot walk around it and that room did smell.. Air con would be great if they can put it in - but fans at least are good.

  • Stayed: July 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Faceyreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Leopold Hotel Ostend, responded to this reviewResponded 27 July 2018

Dear Guest,

Thank you for your review of your recent stay at hotel Leopold Ostend,

Our prime location in the city centre is indeed very convenient to visit Ostend. We take note of your remarks. Your contribution allows us to identify any unmet needs or areas for improvements.

We have varying sizes and categories of rooms available and it would have been a pleasure to help you find one better suited to your requirements. We are sorry to say that, at the moment, the hotel doesn't have air conditioning as a standard facility. We are thrilled that the fan provided was up to it.

Thanks for your compliment about our extensive hot and cold buffet breakfast.

We do hope we have the pleasure to see you again on a future occasion.

Best regards,

Jeroen Pycke, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018 via mobile

I stayed at the Leopold hotel 11 nights for a business trip. The hotel is in an excellent location close to the kursaal, restaurants and within walking distance of the train station.
My room was very small! There wasn't enough room between the desk and bed to make use of the desk chair and I didn't have enough room for hotel room workouts that are designed for small spaces. However the room was very clean and comfortable.
Breakfast was good. The buffet's in quite a small room but there was enough to keep me going. The staff were very friendly.

Stayed: May 2018, travelled on business
Thank Nic2709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Leopold Hotel Ostend, responded to this reviewResponded 4 July 2018

Dear Nic,

Thank you for the time taken to review your stay at hotel Leopold Ostend.

It's rewarding to read that you enjoyed our prime location at walking distance to tourist sites, shops and transport access. We welcome your positive feedback about our staff and are glad to know that you were satisfied with the comfort and cleanliness of your room.

As for the size, please note that we offer others room categories and size to meet the needs of our guests. Don't hesitate to specify your preference for a larger room on your next reservation, so we can find a room that better suited you. The satisfaction of our guests is of utmost importance.

The entire team looks forward to welcoming you back. Best regards,
Jeroen Pycke, General Manager

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Reviewed 15 June 2018 via mobile

Brought my wife with me for a work conference/honeymoon. Checked in with no issues, very impressive lobby with bar and the staff was very friendly and helpful.

Took uniquely small elevator to top floor room. I went for the suite which contained a dry sauna in the room... a definitely plus with the wife. Beyond the sauna, the room was very nice although basic.

The restaurant/bar was decent, and again the staff was wonderful. The only reason I didn’t give it 5 stars is it does not have the luxury normally associated with 5 stars. However, I really enjoyed my visit and would happily go back!

Stayed: June 2018, travelled as a couple
Thank JP R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Leopold Hotel Ostend, responded to this reviewResponded 17 June 2018

Dear Guest,

Thanks for your review.

We are pleased to hear that you and your wife made the most of your stay at our hotel.

Thank you for your kind remarks towards our team which is keen to provide an excellent quality of service for all our guests. We are delighted that you were satisfied with the bar and restaurant.

We are only too pleased that we could provide you with a room decorated and equipped to your convenance.

Thank you for all your compliments. Your satisfaction is our daily challenge.

We hope to have the opportunity to welcome you in a near future.

Jeroen Pycke, General Manager

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Reviewed 1 June 2018 via mobile

Tiny twin room overlooked by hotel rooms opposite (No net curtains). Ie no privacy all all. Glass shower is part of the bedroom as is the wash basin, tiny toilet is fitted with small basin, the tv is fitted close to the ceiling at right angles to the pillows, air con is a fan on top of the open plan wardrobe.
All in all I can honestly say this is the tiniest box room (bedroom) i have ever stayed in.
Needless to say I will never be returning to this hotel and will look much closer to reviews in future.
€121 is the price of this room including breakfast per night only to find you have to lay across the bed to watch tv.
The layout is absolutely ridiculous for a hotel room design.

Stayed: June 2018, travelled as a couple
Thank Ken P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, General Manager at Leopold Hotel Ostend, responded to this reviewResponded 2 June 2018

Dear Ken,

We appreciate that you took the time to share your experience with us.

We are very sorry your experience hasn't been fully satisfying. We regret that you did not make known the issues you had with your room at the time of your stay. We have varying sizes and categories of rooms available and it would have been a pleasure to help you find one better suited to your requirements. Please don't hesitate to contact us directly with your preferences so that we can make your next visit more enjoyable.

We hope you will change your mind and give us another opportunity to welcome you again in the future. Best regards,

Jeroen Pycke, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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