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All reviews outdoor pool sofa bed car park carrefour express separate toilet public parking good size minute walk family room mini fridge train station per day city centre excellent location old city comfortable hotel short stay
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Reviewed 29 May 2018 via mobile

My friend and I stayed the night last week, as part of my tour to Belgium. The location was key, and the hotel itself is clean and welcoming. The car park next door was easily accessible, and the breakfast was good too. I truly fell in love with the city of Brugge, and our stay was made that more special by the front desk staff, Bintu (who reminded me of a young Sade), and Francis, and the bar girl, Sophie. This trio were extremely personable, friendly and helpful, which made me feel at ease and at home though away from home. I think they need to be commended for they exceed in their hospitality skills. Because of you three, I shall be recommending the hotel to friends and family. Thanks again. Dee.

Stayed: May 2018, travelled with friends
Thank Flomode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brugge Centrum Hotel, responded to this reviewResponded 11 July 2018
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUGGE CENTRUM erg op prijs en zijn blij dat u tevreden was over uw verblijf in ons hotel. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen. Met vriendelijke groeten.

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Reviewed 28 May 2018

I suppose that a review is all down to expectations and with a Novotel you should know what to expect this was typical of a Novotel and no issues with the room or staff. Breakfast was ok , nothing to write home about but also no complaints. Car park is almost immediately next door so easy to miss (well for me anyway) just keep your eyes open as you pass the hotel. It’s a 15min walk up to the main square, there is a carrerour express on the Main Street and it’s cheaper to buy your beer here than the other shops if you want to take any back.

Stayed: May 2018, travelled with family
Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brugge Centrum Hotel, responded to this reviewResponded 11 July 2018
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUGGE CENTRUM erg op prijs en zijn blij dat u tevreden was over uw verblijf in ons hotel. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen. Met vriendelijke groeten.

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Reviewed 28 May 2018 via mobile

Decent hotel room, good size with a sofa to sit down on and chill. Separate toilet and bathroom. No twin beds however the sofas are sofa beds and can be made up for you. Would recommend the breakfast. The pool looked nice however we didn’t use it due to the weather.

Stayed: May 2018, travelled with family
1  Thank Sara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brugge Centrum Hotel, responded to this reviewResponded 11 July 2018
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUGGE CENTRUM erg op prijs en zijn blij dat u tevreden was over uw verblijf in ons hotel. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen. Met vriendelijke groeten.

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Reviewed 22 May 2018

We stayed one night during our trip. We walked to many attractions, enjoyed the sleek gabled houses just outside the hotel’s courtyard. After dinner at the historic restaurant by the lake we walked a bit in the medieval neighborhood.
The hotel is new, staff is friendly, the rooms are super comfy, just that the beds were little twin size. The bathroom was super clean with a separate toilet. The breakfast buffet was super.

Stayed: April 2018, travelled as a couple
Thank 4historyandculture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brugge Centrum Hotel, responded to this reviewResponded 11 July 2018
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUGGE CENTRUM erg op prijs en zijn blij dat u tevreden was over uw verblijf in ons hotel. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen. Met vriendelijke groeten.

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Reviewed 21 May 2018

My mother and I enjoyed a very comfortable stay at this hotel recently. The hotel is within 15 min walking distance of the train station i one direction and and the town centre in the other. There are some nice restaurants nearby as well as a supermarket across the road and lots of interesting shops and tourist spots close at hand too. The hotel was very clean, the staff were friendly and we slept well there. No complaints (other than a small hair conditioner not being provided in the bathroom with the other toiletries).

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Hannah_ag_taisteal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brugge Centrum Hotel, responded to this reviewResponded 11 July 2018
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUGGE CENTRUM erg op prijs en zijn blij dat u tevreden was over uw verblijf in ons hotel. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Nogmaals bedankt voor het delen van uw ervaringen. Met vriendelijke groeten.

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