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“A most pleasant visit”
Review of Trelawne Hotel

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Trelawne Hotel
Ranked #2 of 2 Hotels in Mawnan Smith
Certificate of Excellence
Reviewed 7 October 2017

I have spent a life time in the public sector and know just how fickle the general public can be. It is to the credit of the Gibbons family that they have been able, over so many years, to consistently achieve rave notices as to the running of their hotel. My wife and I have experienced this in a recent stay. The staff were most efficient and attentive, particularly Naomi in the restaurant. The meals were of a very high quality and served piping hot. Our room, number 21, was spacious and provided an excellent view over the entrance to Falmouth harbour. A high standard of cleanliness was apparent throughout the hotel. I would have been happier if 'Wif fi' had been accessible via a password.

Room Tip: Select room 21 It is spacious and overlooks the bay
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank johnprank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 346 reviews

Reviewed 10 September 2017

We stayed here as part of a coastal holiday tour and all the other hotels up to this point had been a little bit different or slightly higher end. This was back down to earth with a bump. This is not said to be disparaging but this is a guest house and I find it difficult to reconcile the reviews on tripadvisor with my stay here. Most guests appeared to be of retirement age. We stayed in the 'superior' and it is just a wall papered bedroom, small double bed, flat pack furniture, cheap tea and coffee etc. etc. although the bathroom at least was nearly up to date. the remainder of the property was like a retirement home. In the evening I thought some sort of disruption was taking off in the building and realised after ten minutes of banging it was because we were next to the staircase and fire doors. We had to work this out for ourselves because reception didn't answer the 'phone once. Then as the evening wore on it became obvious the entire room was built of stud walls. Adjacent room conversations and footfall from the top floor was not just audible but became irritating. Breakfast menu was the most churlish of the holiday with extra charges in bold for standard fare such as salmon and a very limited self service selection. I have no doubt that the heartfelt five star reviews are genuine but this guest house is redolent of everything that is a generation out of date about the tourist industry in this country. I stay in Premier Inns for business travel regularly and I am sorry to reflect that apart from the the sea being visible in the distance and the rural setting a budget business motel chain is better appointed than this place and of course half the price.

Room Tip: avoid the staircase and probably all upper floors if you want quiet
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank old_norfolkian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trelawne, Owner at Trelawne Hotel, responded to this reviewResponded 11 September 2017

Thank you for your review. When I first read this review I thought it must have been posted to the wrong hotel!

All of our superior sea view rooms have either king sized beds and a separate single or superking beds, have all been totally re-furbished in the last two years, have solid Oak Corndell furniture and branded teas/coffees, such as Tetley tea and Nescafe Gold Blend Coffee/Walkers Biscuits. Over the last 5 years we have done extensive modernisation within the hotel and that is absolutely appreciated by our 80% repeat customers. Our restaurant has been totally re-furbished in the last two years. We have never used flat pack or cheap furnishings in the hotel.

I would also like to mention that the provision of a restaurant is what differentiates a guest house from a hotel.

The reception phone is manned 24 hours a day, as we are a resident family run business.
Our sea views of the Carrick Roads, Falmouth Bay and the Helford are unrivalled. With the extensive felling of neighbouring trees, the views have been improved for 2017.

The part of the hotel which refers to your room is dated back to the 1900's, so the mention of stud/partition walls is not quite accurate. The room has recently been totally insulated in addition to provide better heat loss in the older part of our building.

We are very proud of our hotel and do not profess to be a characterless, ultra modern chain hotel. We are a small family run country house hotel that is furnished and decorated as such.

I would be very appreciative if you could contact the hotel directly to discuss this review.

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Reviewed 29 August 2017

My husband and I have just returned after a week stay lovely room amazing views, friendly helpful, Naomi was on all of the time we were there what a gem.
If you are looking to,unwind and enjoy gorgeous food, and totally relax this is the place.
We will return
Very clean, every morning we went to. breakfast the good fairy whizzed round our room and cleaned it,
Lovely walks and close to so many attractions. We had fab weather too.

Room Tip: I only saw one room but talking to,others all rooms seemed very comfortable
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  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Penny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

Stayed at the Trelawne for 2 nights. Good position, very quiet, but within easy driving distance of Falmouth. Great for countryside and coastal walks with spectacular views. Friendly helpful owners and staff. Good food, both breakfast and evening meal with plenty of choice. Although advertised with a restaurant for evening meals, we discovered upon arrival that the restaurant is not open on Sunday evenings. Very comfortable bed, lovely large bath towels provided and tea/coffee making facilities in room. We were disappointed with our room - obviously not included in the hotels photos - rather small with a hand basin in the bedroom and a damp smelling and tired (but clean) en suite shower and toilet.

Room Tip: Opt for a refurbished room when booking (unlike ours!)
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

Had a wonderful 3 day break, superb view from our sea facing room. Service very friendly and the hotel was well kept and looked after. Location fantastic for walking, gardens and easy access to Falmouth. Highly recommended if you're after a few days r&r.

Room Tip: Definitely go for sea facing view
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Scott E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trelawne Hotel

Address: Maenporth Road, Mawnan Smith, Falmouth TR11 5HT, England
Phone Number:
Region: United Kingdom > England > Cornwall > Falmouth > Mawnan Smith
Amenities:
Bar / Lounge Beach Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #2 of 2 Hotels in Mawnan Smith
Price Range: ₹ 6,481 - ₹ 13,221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Trelawne Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
Trelawne, a unique country house hotel, enjoys an unrivaled position with panoramic views of Falmouth Bay over to Rosemullion Headland. The Trelawne offers rooms with fabulous sea views and crisp white linen. Fresh seasonal locally sourced produce is served in our restaurant, which too has fantastic panoramic views. Experience for yourself the peace and tranquility of this unspoilt part of Cornwall, where you can relax, unwind and enjoy the abundance of walks from the hotel and surrounding area. Owned and managed by the Gibbons family for 43 years, we pride ourselves on our friendly service and excellent food. Some of Cornwall's most famous gardens are close by, along with sailing, golf and horse riding. ... more   less 
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Also Known As:
Trelawne Hotel Falmouth

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