We stayed a week at smartflats. Very clean and comfortable. Convenient pin to enter in the key pad for access to the apartment. It was very central. Close to shops, restaurants and to bus tour center. Walking distance to everything we wanted to do.
Excellent stay at this Smartflats apartment! Ample interior space, easily accessible from Centraal Station and plenty of restaurants, bars, and shopping facilities nearby. Highly recommend this place... The very short walk up the hill does you some good and keeps you on your toe
Location and size were the only pluses.
Negatives: Our bedroom had bed bugs.
There were also light bulbs that did not work and one missing altogether.
The staff was unresponsive to emails beyond my initial interaction when emailing them personal info and asking about transportation to the airport. I had sent several emails afterwards with no response.
Also note there is no air conditioning, which probably would not be a problem most of the year.
The appartment is huge, luminous and furnished with style. The hosts were responsive, nice and very flexible regarding the check-in/check-out. It was a very pleasant stay in Brussels !
The Apartment is very good located. Close to public transport. The appartment has a rather small bathroom, the Floor was standing up in the living room (we always tripped over it!) and the dishwascher did not work.....But there was more than enough space to store clothes and luggage. We had a great stay....