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“Good fun and welcoming hotel” 5 of 5 bubbles
Review of Brussels Welcome Hotel

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Brussels Welcome Hotel
Ranked #7 of 199 Hotels in Brussels
Certificate of Excellence
Stowmarket, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good fun and welcoming hotel”
5 of 5 bubbles Reviewed 29 August 2012

We stayed for one night in the Silk Road Suite on 25th August 2012. We had seen pictures so had an idea of what to expect but it exceeded those expectations. When we booked it was rated as #1 Boutique hotel in Brussels and I can see why.

Staff were very helpful and spoke good English. Complimentary wifi which reached our room above. Lovely bathroom with whirlpool bath and very spacious bedroom. Views to the front over Quai a bois a Bruler, which was historically a quay with fish market, now largely paved over. View of St Catherine's church which is being spruced up at present.

A very short walk to St Gery, shopping roads, the Beurse, Grand Place- all in all very well located. We walked from Gare du Midi in about 25 mins.

Breakfast was buffet style but we were pleased to find cooked breakfast (self service) on offer too. We have already recommended this hotel to various friends and commend it to you too.

Room Tip: Didn't see the other suite but if you can splash out for the Silk Road suite I doubt you'll...
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  • Stayed August 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank strawhatland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,099 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 28 August 2012

Booked a room here on the recommendation of a friend who stayed here a few years ago. While the manager was extremely polite and helpful, the room was seriously sub-standard. We had been booked into Saigon. Although described as a "standard" room, it was far too small for two people, for two nights. There was literally a bed, and a small table with a kettle on it. And to get to the bed was a squeeze! The bathroom was decent, although I spotted several public hairs that had not been cleaned out of the shower.

We asked to move to another room and unfortunately the hotel was fully booked. Although the mananger insisted that the room was standard for European hotels, it was by far the smallest room I've ever seen in a hotel. In fact we ended up checking out (and foreiting our money for two nights, which the hotel refused to refund) and staying in a room four times the size, called Le Dixseptieme, around the corner, for not much more money.

Room Tip: Avoid Saignon. In fact, don't bother with any "Standard" room - they are all very smal...
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  • Stayed August 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Anak-Kucing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomeBrussels, Owner at Brussels Welcome Hotel, responded to this review, 3 September 2012
Dear Guest,

It is nice to hear that you finally found a suitable room for you.
The size of our standard rooms is mentionned on each website and is respecting all offical standards.
If effectivelly size is a personal notion, our standard room are much appreciated by lot's of non european travellers.
At the moment of your booking the choice to have a larger room was open but a little more expensive. You decided to book the lowest rate available the non refundable rate for standard bedroom, unfortunatly the condition of this rate type are clear and this is the reason why it is much cheaper.
As you didn't accept my "free of charge" offer to change into a deluxe room for you second night and you decided to change hotel, you did not get the chance to experience our deluxe room. Just for information all our deluxe room are equipped with Jacuzzi.
All our rooms are cleaned by professionals and checked by the housekeeper and myself. I am sure the comment about the cleanliness was only related to your dissatisfaction and not to the real state of the room - fair enough
I am sorry the experience in our hotel has not met your expectation maybee avoiding boutique hotel might be a good tip for your next trip to Brussels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 23 August 2012

Never having to been to Brussels we really didn't know what to expect...our introduction to this great city began at the airport where Sophie from the Brussels Welcome Hotel greeted us as planned. On our drive Sophie gave us lots of info about the area and we arrived to find our room (India) ready for us. Our 4 night stay with her and Michael was so comfortable, we felt we were among friends. We started each day with a more than ample breakfast to fuel us for sightseeing. We totally enjoyed being in a "neighborhood", away from the busy tourist areas. We always felt completely safe in and around the hotel. There were plenty of choices for dinner if you want to stay close bye, or walk the short distance to the Grand Place area. We would definitely recommend this fun and comfortable hotel.

Room Tip: We chose a delux room, wanting AC and a king size bed.
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  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Munch01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 19 August 2012

Stayed one night at this hotel after reading all the great reviews on here. I booked a deluxe room which the booking site claimed was 30m square but our room on the top floor was tiny with hardly any space round the bed. Yes it was quirky and the bathroom was very nice but I expected a much more spacious room. Worse than this though was the breakfast. There were flies in the grapefruit juice that came out of the machine. The girls on the desk said sorry then filled a glass themselves and said there were no flies in it, implying that it was therefore alright. We considered it to be contaminated. Also the hot food was only luke warm. We would never stay at this hotel again.

  • Stayed August 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Jem1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
Level Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 14 August 2012

We were fortunate to have two night at this wonderful little pension hotel in a quieter area of Brussels with some good restaurants around it. The man at the desk was very friendly and knew everything about Belgium. He recommended some good restaurants and catered to your every need. The room was very interesting. There were closet doors against one wall and we knew that we had booked a bathroom but didnt realize that one of the closet doors was actually the entrance to the bathroom. It was a fun place. We would stay there again if we were able to get a reservation as I know this place is popular. Good breakfast to start your day and within walking distance to most sites.

Room Tip: Look on the website to choose the theme room that most appeals to you and see if you can reserve it.
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TripPlanners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brussels Welcome Hotel

Property: Brussels Welcome Hotel
Address: Quai au bois a bruler 23 | Brussels, Brussels 1000, Belgium
Phone Number:
Region: Belgium > Brussels
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #7 of 199 Hotels in Brussels
Price range (per night): ₹ 7,335 - ₹ 10,095
Hotel Class:3 star — Brussels Welcome Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
Situated in a quiet street in the heart of Brussels at Place St. Catherine - the old Fish Market of Brussels, 6 minutes walking from the famous Grand Place. The hotel is both unusual and surprising offering a veritable world tour for it's discerning clientele, as each of it's 16 rooms represents a country of the world. The rooms are uniquely decorated in the style of each country with genuine artifacts, some provided by previous hotel guests. The newly renovated rooms offer genuine comfort, each has a bath or shower room, toilet, TV, telephone, and internet access. This is the magic place which will make dream most demanding people. ... more   less 
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