The room was too hot and we asked for the heating to be turned down but nothing was done.
The refrigerator was broken and we reported this several times but again nothin was done.
We had to ask twice for extra pillows which were nothing but big lumps.
The breakfast service was poor and the staff didn't appear to care.We had to help ourselves to our table settings on one occasion and staff were very slow at clearing the tables after use.
Staff at reception did not greet you in the morning.
The lid on the kettle was also broken but we did not report this due to th lack of response to our previous requests.More
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