My partner and I recently visited this hotel for a city break. The location is excellent in that the train station is approximately 200m from the hotel and it is within very close (walking) proximity to a number of tourist spots. Previous reviews on this hotel mentioned the amount of 'bums' or ' le clochard' as they're known locally, to be honest i don't think this is restricted to the area around the hotel, we agreed that we'd never seen so many vagrants in any other city....And i'm originally from Glasgow!
On first impressions the hotel is fantastic, the lobby is quite opulent and there is an air of superiority in the surroundings, It was also immaculately clean. Check in was relatively pain free although the computer kept crashing.
The room was tiny, there were dirty marks all over the walls, the bed was comfortable although i wasn't overly impressed with the cushion covers or throw, the covers were dirty and the throw had what appeared to be chewing gum attached to it. There was a large chip out of the bathroom mirror, a chunk of tile had come out above the bath exposing a screw (granted it would have been impossible to harm oneself on it; but aesthetically, very poor).
Housekeeping were very efficient, complimentary toiletries were of an average standard, towels of a good size. Beds made and floor hoovered daily. As a British couple we are used to having complimentary tea and coffee making facilities when we visit hotels....Don't expect it of the Royal Windsor, unless you're willing to pay 8 Euro per day for the privilege, which i think is just ridiculous.
I think the main thing we took away from this hotel is that they market themselves as 5* and provide a maximum of 3* facilities, i thought the point was you paid a 5 * price for the conveniences at the outset, so you didn't have to keep paying out for added extras!
All in all, we wouldn't stay here again, really not worth the money.
- Official Description (provided by the hotel):
- Elegant and sophisticated, the Warwick Brussels boasts the best location in Brussels. Just off the world-famous Grand Place and only 150 meters from the “Square” congress centre, this Brussels hotel is within walking distance from Brussels' Central Station, the Antique Market on the Sablon, the Royal Covered Galleries and Brussels' Royal Palace Gardens. Brussels' Zaventem Airport is only a 20-minute journey away. ... more less
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- Also Known As:
- Royal Windsor Brussels
- Hotel Royal Windsor