So I read a couple of reviews before i arrived and just though “hey maybe someone got a single bad room or something” and nevertheless booked the hotel.
Well I can now clearly state that this was a great mistake.
I booked a superior room online and the price seemed reasonable for a 5-star hotel in the city center. Besides I found that according to the pictures, the hotel had some charm.
I arrived Friday evening around 5 pm and the first thing i found out, opposing to what is written in the description: there are no parking spots owned by the hotel and actually no parking spots at all because the whole place in front of the hotel is a construction side.
So I parked the car in a parking lot for 15 EUR per night, which is a good price for a parking lot in the city center but on the other hand I was promised parking spots by the hotel in the description but fine let’s not mess up the stay about that.
So I walked 5 minutes from the parking lot, entered the hotel lobby and it was impressive even though it was a bit dark.
I walked up the counter, the lady was super friendly and explained where our room was.
Let me state here that this was one of the two positive things about this hotel along with the good breakfast.
So we went to our room, which was on the fourth floor, opened the door, then the inner door (interesting mechanism by the way), entered the room and it was a bummer: the room was small, the decor was without the slightest bit of love but now we get to the real awful part.
I wanted to open the window because there was a disgusting smell in the room and once i opened it, expecting a nice view over the city or the place in front of the hotel or something but instead there was a wall. A goddamned wall 2 meters in front of my window.
At this point, I was done with this hotel already but then I wanted to use the bathroom after an 8-hour drive and take a shower.
So I went into the bathroom and found out that it did not see any renovation since probably the late 50s, there was also the source of disgusting smell and everything.
Now you actually already know everything you have to but later that evening, we went to bed into a super small bed, with an extraordinary soft mattress. Basically every time I moved my feet, my girlfriend basically almost fell out of bed.
Overall that was one of the worst hotels I have ever stayed in overall and by far the worst one in this category.
I don’t want to leave unmentioned that the breakfast, that I had booked was OK, everything was there and fresh but also nothing impressive.
I cannot not recommend this hotel to anyone, especially since I already wrote multiple e-mails, and they did not answer any of them, to even explain this disgrace.
- Official Description (provided by the hotel):
- Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more less
- Reservation Options:
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- Also Known As:
- Metropole Hotel Brussels