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“Beautiful, historic hotel with incredible customer service”
Review of Hotel Metropole

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Hotel Metropole
Ranked #75 of 199 Hotels in Brussels
Reviewed 2 March 2014

Beautiful hotel in the very center of Brussels. Nicely located in the historical center near plenty of sighs, restaurants, shopping and parking garages. The service was incredible and you really feel you're in a 5 star hotel. All facilities, including breakfast room were beautiful!

We found a great deal on a booking site for this hotel and I'm not sure if this was the reason but our room was small, dark and really worn out which was quite disappointing. We didn't expect a room like this at a hotel like this.. Luckily the bed was very comfortable. Our breakfast was included in the price but otherwise we definitely wouldn't pay almost 30e pp since it was rather average.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
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1  Thank Kristiina83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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871 - 875 of 2,736 reviews

Reviewed 2 March 2014 via mobile

I stayed at this hotel for 2 nights on a weekend away with a friend. The hotel has mixed reviews but I can not see why.

We paid £120 for two nights stay for two guest for a grand impressive hotel, with a 5 minute walk to the centre of Brussels.
The hotel is famous as it has appeared in a few movies according to the tour bus.

Negatives:

(For the picky people)

Drains smell when using the sink to brush your teeth but obviously this last for only the few minutes that you are brushing your teeth.

Not eaten here due to the expensive menu of ruffly €40 for a breakfast, however this seems to be the going trend in Brussels hotels due to there being no where I have found for a breakfast in the centre unless u want pastries.

Positives:

Lovely grand hotel, staff are friendly and nice to sit outside with your drink in feb time due to there being proper outdoor heaters. Drinks are an average price €5.50 for cheapest white wine and try the cherry beer €3 (kriek)

I would recommend the city sightseeing tour bus lasting 2 1/2 hours hop on hop of bus. Ticket valid for 24 hours. €24 for an adult ticket this your gives you a true insight to the capital. If you have kept your previous ticket from other city sightseeing
Tour bus you get 10% of.

Turning left out of the hotel and continuing Straight to take a further left opposite food factory will take you into the centre. There is a lot of side streets to go down, you might think your lost but you will always seem to end back up in the centre.

To the right of the hotel is avenue Louise , further up the road. We did not venture this way however on the tour bus this is how we found out what was here and apparently the high street shops run along the main road strip of avenue Louise.

I have wrote this review as when traveling to Brussels and looking at reviews they all seems very mix match so I thought I will write and honest review of the area I stayed.

I would not have stayed in a better hotel, we felt safe in the area. There were a few homeless people asking for money which we assume as they were not talking English but they do not pester you as you are walking to the centre.
We saw one couple give a homeless man a full pizza.

Our flight arrived at Brussels Charleroi airport to find a coach stop to the right of the exit which takes 45minutes to zuidstation
(gare du midi) train station. Costing €14 each way. For us then to get a taxi, which is opposite the coach stop to the metropole hotel costing us €15.90. There is a tram you could get but we arrived at midnight and didn't want to start exploring at that time to the hotel.

There is an underground to the left of the hotel which is really handy to get around if you wanted to.

My friend and I chose Brussels as we wanted a weekend away and this was the cheapest place we knew nothing about the place but we are best pleased and would visit here again.

  • Stayed: February 2014
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2  Thank Coffeebean92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

Lovely old entrance to the hotel clearly was 5* at some point, sadly the room although clean and comfortable wasn't. If I'm booking a star rated hotel I expect it to live up to what it sold me reguardless of what I pay. That said it was value for the money.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Wayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

A lovely hotel in the grand tradition. Built in the early 1900's in Art Nouveau style its public areas including lobby, restaurant and cafe are stunning. Be sure and ask for a renovated sleeping room for they are comfortable in soothing style; no plastic and glass here.

The location is great for the heart of Brussels and only a few short blocks to the Grand Place and other places.

  • Stayed: February 2014, travelled on business
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3  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014 via mobile

We stayed on Friday, 14th February for one night and paid initially 100 euros on the hotel website with the option of an extra 20 euros for an upgrade. What value for an extra 20 euros! A palatial room, newly decorated, free minibar, a turn down service and a buffet breakfast thrown in. Astonishing. The bar is nicely old fashioned; drinks not madly expensive and the whole hotel has an opulent feel even though one is paying budget rates. I really don't know how they do it for the price. Go there!!

  • Stayed: February 2014
    • Value
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Thank Courtly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropole

Address: Place de Brouckere 31, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Romantic Hotel in Brussels
#29 Business Hotel in Brussels
#43 Luxury Hotel in Brussels
Price Range: ₹ 6,941 - ₹ 16,348 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole 5*
Number of rooms: 262
Official Description (provided by the hotel):
Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more   less 
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Also Known As:
Metropole Hotel Brussels

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