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Reviews (2,966)
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933
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All reviewsprivilege roombelle epoquethe grand placebeautiful hotelart deco stylemini barpublic areas aremetro stationroom was largesuperior roomreception areacentral locationlocation is excellentbreakfast roomcroissantsgrandeurelevator
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1,390 - 1,395 of 2,966 reviews
Reviewed 17 February 2012

The review title is intended to be positive not negative. The public areas of the hotel are almost surreal in their architectural and design opulence. A fascinating place to visit and well worth it as a base for a city break in Brussels.
The reception area is elaborate and almost austere, yet the staff are friendly, approachable and helpful.
The cafe bar is worth a visit in itself. Excellent Belgian beers. Highly efficient and experienced staff, who predominantly provide the impression that they have been there nearly as long as the bar itself, exuding an air of wonderful superiority that involves no eye contact and a gentle unease and guilt on the part of the customer for actually being there at all!! Even down to the carefully waxed moustache and the ever so slightly grubby long white aprons, it all provides for a most pleasurable experience.
Very good breakfasts and decent [albeit slightly tired] rooms
Care needed when booking to stay at the hotel as the standard rates are quite high but decent discounts are available through well known web sites. Our booking linked through TripAdvisor

  • Stayed: February 2012, travelled as a couple
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Thank Dja40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

The hotel is clearly stunning with its old and opulent decorations, large and elegant lobbies and - most of all - the atmosphere of the beginning of the XX century. The location is good: very central in BXL (close to the bourse, the grand place, rue neuve, la monnaie etc), although the sourroundings are not the always the nicest. The service is OK and the rooms could be perhaps sligthly improved.

Stayed: December 2011, travelled on business
1  Thank Juan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2012

Fantastic old style hotel...beautiful decoration. Situated perfectly to walk into the mall across the main intersection...with all the great shops, restaurants, and chocolate stores!

Rooms were well appointed. The food was excellent (tomato soup was heavenly!!!)...

No complaints at all, and with breakfast included in the deal, it was well priced too.

  • Stayed: July 2011, travelled on business
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Thank khyberpass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

The design of the hotel lobby, bar and restaurant is breathtaking (it's recommended as a site in many guide books), the rooms are huge by European standards, and the staff is warm and accommodating. It's near everything you want to see in downtown Brussels, has a delicious breakfast in the morning, and a room only costs as much as a smaller room in lesser hotels. A great experience in the Capital of Europe.

Room Tip: Rooms facing the street have a great view, but the big Coca Cola neon sign across the street is pretty bright at night.
  • Stayed: December 2011, travelled as a couple
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Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

Very nicely appointed hotel,was able to check in quite early,which was great after an all night flight. Room clean and average size by european standards,quite and comfortable. Bath was large ,modern,but cation smoked glass shower divider is not stationary,dont use to hold on to.

  • Stayed: December 2011, travelled as a couple
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1  Thank Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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