Although the location was good (close to the train station and a short walk to La Grand-Place) and the room was okay, I found the service rather poor. Wondering whether to use the gym before or after an early dinner, I double checked the hours with the concierge who assured me that the hotel gym would be open when I returned. It was not. Instead I took a nice long walk and looked forward to a hot bath. Returning to the room, I found that the screw-in stopper in the tub didn't work, so I called down for assistance. After waiting almost an hour I decided to just go to bed so I called and told housekeeping to forget it.
Don't get me wrong, these are not tragedies. They are minor annoyances, but when you are at a hotel for one evening before traveling on, you would like it to be as pleasant as possible. At check-out, I was offered a complimentary upgrade the next time I visited Brussels. Strange for a hotel that says "100% satisfaction guaranteed - we make it right or you don't pay". An offer of complimentary breakfast would have been nice.
- Official Description (provided by the hotel):
- The 4* Radisson Blu Royal Hotel is located in the city centre of Brussels, only four walking minutes from the famous Grand Place, the main shopping and restaurant areas and the Central Station, which gives a direct connection to Bruges, Antwerp, Paris, London and Amsterdam! All the 281 sophisticated rooms and suites are designed with an eye for well-being and practicality. Thoughtful amenities such as satellite television, minibar, trouser press and Free & Unlimited Internet access will guarantee a stress-free and relaxing stay. All rooms and suites are designed in four innovative styles: the BRAND NEW Urban Style, New York Mansion, Maritime and At Home- all carefully designed with the traveler in mind. The NEWLY DESIGNED Urban style rooms are distinguished by bright colours and a simple, clear design, with leather details. Unique, edgy and splashed with color, Urban Rooms take a bold stance with iconic art to create a modern atmosphere. While the New York Mansion style rooms include plush turquoise carpet and dark wood furniture with silver and black piano accents, creating a lounge atmosphere, the Maritime and At Home styles offer guests a more intimate ambiance with elegant design. The bright Atrium Restaurant serves seasonal Belgian cuisine under the soaring glass dome beside the 12th-century Romanesque wall. The 2 Michelin starred, Gault Millau awarded Sea Grill restaurant serves outstanding seafood creations in trendy premium atmosphere. Served daily in the refreshing PebbleWood Corner, the Radisson Blu Super Breakfast is an extensive buffet featuring a range of food items selected from the best of Continental, North European, and American cuisine. The property offers convenient underground parking and complimentary access to the fitness club & sauna. The concierge "Cle d'Or" is delighted to tell guests everything they need to know about Brussels and a business centre is also available for all guests, as is 24-hour room service. The 18 BRAND NEW meeting rooms are mainly located on the same floor, overlooking the striking, bright Atrium that invigorates delegates and guests with its burst of natural daylight. It can accommodate a variety of events, including banquets for up to 300 guests, conferences for 420 guests and receptions for 500. ... more less
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- Also Known As:
- Radisson Blu Royal Hotel, Brussels Hotel Brussels
- Radisson Brussels
- Brussels Radisson