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Reviews (1,399)
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All reviewspark hotelolder parttower roomnice hotelsingle roombusiness tripdefinitely stay here againbars and restaurantsdowntown rotterdammetro stopan upgradenice bathroomgreat roomcentral locationnice viewcentrewitte
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90 - 95 of 1,399 reviews
Reviewed 14 July 2017 via mobile

We went with a tour group, and where told to use the oldest and smallest lift, instead the modern ones un the hall.
The worst thing was having to González upstairs carry ing our heavy bags ourselves, as it is the only way to get to that lift! And, id that was nota enough, from the lift to our room we had to carry our bags again... total: even using the lift, we had 19 steps to get to our room with our lugagge, far from being what we expect from a 4 stars modern hotel, so, if you go to Rotterdam, do NOT choose this hotel!!!!

Stayed: July 2017, travelled with friends
Thank Nany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BilderbergParkhotel, General Manager at Bilderberg Parkhotel, responded to this reviewResponded 18 July 2017

Dear Nany S,

Thank you for your feedback. I am sorry to hear that your stay has not met your expectations. Our booking office staff is always more than happy to assist our guests with their booking. While making a booking with us, we always try to take the preferences of our guests into account. So please let us know for your next stay that you prefer a room accessible without any stairs.

Kind regards,

Erik de Wit
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

This is a very nice, complete and centrally located hotel.
The metro station is just across the street and the famous and cozy Witte de Withstraat with its bars and restaurants is just a 5-minute walk.
The hotel is partly renovated and I feel it makes a big difference in which part of the hotel you will be staying. Our room was in the relatively new tower. It has a lot of space and a stunning view (see pic).
The breakfast is really great with a wide variety in choice. If you are lucky enough to catch good weather on your trip to Rotterdam, having breakfast in the garden is very nice.
The staff is friendly and helpful. Would definitely go back to this hotel if in Rotterdam.

Stayed: July 2017, travelled as a couple
Thank Gerco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BilderbergParkhotel, General Manager at Bilderberg Parkhotel, responded to this reviewResponded 13 July 2017

Dear Gerco B,

Thank you very much for taking the time and effort to share you experiences with us. I am happy to read that you have enjoyed your stay and that our location, your room, the breakfast and our staff have met your expectations. We look forward to welcoming you again during your next visit to Rotterdam.

Kind regards,

Erik de Wit
General Manager

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Reviewed 10 July 2017

You can't beat the location of this hotel as it's within walking distance of many restaurants, bars, and shops. The décor is very modern and clean but the layout is a bit confusing and kind of hard to navigate if you're only staying for one night. Room was clean and comfortable.

  • Stayed: June 2017, travelled solo
    • Location
    • Cleanliness
Thank AllisonL65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BilderbergParkhotel, General Manager at Bilderberg Parkhotel, responded to this reviewResponded 13 July 2017

Dear AllisonL65,

Thank you for choosing to stay at Bilderberg Parkhotel Rotterdam. It is a pleasure to read that our location and decor have met your expectations. We hope we may be welcoming you again in the future.

Kind regards,

Erik de Wit
General Manager

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Reviewed 8 July 2017

Good hotel with pleasant staff. Easy walking distance to numerous street restaurants.

Be warned you will receive an email requesting feedback. Mine was addressed to Mr / Ms XXXX which, when read by my wife, implied I had booked in with another woman. Thankfully I could prove otherwise but it could cause problems to some others.

An email to Dries [-] Group CEO was not even acknowledged.

Room Tip: Higher floors quieter from street noise + better view of city
  • Stayed: June 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BilderbergParkhotel, General Manager at Bilderberg Parkhotel, responded to this reviewResponded 11 July 2017

Dear Mike P,

Thank you very much for your feedback and kind words. It is a pleasure to learn that our location and staff have met your expectations. I fully understand the inconvenience caused by the e-mail sent to you asking for feedback. Our head office has received and answered your e-mail. Unfortunately, this e-mail has never reached you. We will resend this e-mail to you for your information. I want to offer you on behalf of Bilderberg my sincere apologies.

Kind regards,

Erik de Wit
General Manager

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Reviewed 29 June 2017

We stayed at this hotel from June 24th till 25th in room 3020. We were with a group of 19 persons. Every couple or person made a reservation in advance. It took them 45 minutes from the time we entered the lobby till the last one got their keys. We payed the room during check-in and we had to pay the tourist fee and the registration fee when we checked out.
Room 3020 is on the ground floor in the back of the hotel. This is a quiet room, but the wifi is weak.
Our group had diner at their restaurant. We all had the same 3 course menu. The food was good, but not special and not enough. The wine is very expensive (7 € a glass).
The breakfast is excellent. A lot of choices of warm and cold items.

  • Stayed: June 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank AmarilisVos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BilderbergParkhotel, General Manager at Bilderberg Parkhotel, responded to this reviewResponded 7 July 2017

Dear AmarilisVos,

Thank you very much for your stay at Bilderberg Parkhotel Rotterdam. We would like to thank you for your feedback. I am sorry to hear the check-in lasted longer than expected. This is discussed with our Front Office Manager, to avoid a similar situation in the future. Our Technical staff will check the Wi-Fi to ensure a good connection. We hope we may be welcoming you again as our guest during your next visit to Rotterdam.

Kind regards,

Erik de Wit
General Manager

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