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Reviewed 24 September 2017

Altho between 15 & 30 minutes out of Amsterdam depending on which public transport method you use (but as Dutch public transport is so brilliant that's no issue!) this hotel is a great base.
Clean rooms well maintained, reasonably priced for food or beverages in house.
The rooms are warm & tidy, softer mattress than l have at home but slept well despite this. Linen good quality, limited tea/coffee but this is a budget hotel, fridge in room so maybe buy some milk @ a supermarkt rather than use the powder issued for your tea/coffee....& maybe a beer or 2!
Shower rooms are small so a larger person will find them difficult to manoeuvre about in. Usual shower/wash/soap provided but not 1-use shower caps
Bottled water always available in room and reception
For those of you who must smoke, there is a separate room available for you inside by reception
Finally as you are so close do go into Zandaam centre itself, well worth a trip (10 minutes on the 392) plus Zaanse Schans which has historical Dutch community/buildings, including the famous wooden windmills and wonderful eateries (25 minutes further along on the 391 route)

Room Tip: Make use of the fridge, buy fresh milk & beers & check behind the curtain for the kettle plug hole. Put a towel on the floor under the sink as water tends to splash over the small basin from force of water
  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jenni C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotels, E-commerce at Bastion Hotel Zaandam, responded to this reviewResponded 16 November 2017

Wow Jenni,
What a great and expansive review!
We're happy to see everything was this great! Thank you for sharing.
Kind regards,
Bastion Hotels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017 via mobile

Stayed here June 17 and very unhappy. Only 1 towel in bedroom. Only 1 coffee sachet with kettle. Found blood on bed sheets. Changed by staff and offered free breakfast which was also a let down. No bacon on 2 mornings and no bowls/spoons for cereal. Quite a trek to city centre on bus costing €10 each return. Very expensive over couple of days. Complained to regional office and only got apology and offer of 10% from next stay. Won't be staying again !!!!!

Stayed: June 2017, travelled as a couple
Thank David I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2017

This hotel was very basic, there wasn't even a welcome booklet with standard hotel information such as breakfast times, phone number for reception etc.

Pluses: You received (it seems) unlimited free bottles of water, there is a fridge in the room as well as a kettle and some small cups.

The staff were welcoming and friendly overall. I asked if there were any extras I could purchase and surprise my daughter with as it was her birthday the day we left but the staff member didn't know.

We were located on the ground floor and there was no noise disturbance.

Free wifi which remained consistent 95% of the time

Minuses: Way too far from the town centre, it's a 40 minute bus ride, not the hotel's fault, but just so that other travellers are aware.

No hotel information in the room whatsoever, the maid did not change the bin in the room nor replace a used cup, but she did some random other bits and pieces??

The bed lights are too low with sharp corners, watch out, especially if you've been out and about and may not have all your faculties about you.

The bathroom is ridiculously small and the location of taps meant a lovely surprise mini shower upon first use.

I wouldn't return, ever if they re-located it to the town centre.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank CharleneUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

Bastion Hotel Zaandam is a standard business hotel - so this review is for the standard business traveller. Going as a tourist with expectations of pampering will leave you will unforfilled dreams.
Bastion Hotel Zaandam provides a standard service and the staff is helpful and polite. Gives you standard rooms and the ability to take a walk or run in the park just across the road.
Good value for money.

Room Tip: standard business
  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank sorenKL015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

We had a nice stay in you hotel. It was very god for the business trip, as we only needed sleep accomidations and a place to meet our fellow travelers.
The room was very straight, simple. There was a little too less toiletpaper at someones room, so we shared with the people in an other room. The bathroom - it felt very simple, a little too little and the light made it not so pleasent. The bedroom felt ok, very small but we sleeped very well. The bed was very god. The meeting place in the hotel was nice and altso a very god place to have the breakfast. The staff ought to be more aware of things laking. Napkins, spoons etc. When a place was empty especially the big table, then get it cleaned right away. It is a very lovely meeting place the big table but it needs to be always cleaned right away. In the evening it would be nice to be able to have some food in the bar, just small servings for godnight eatings.

Room Tip: Do something to make the bathroom fell nice.
  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank birgittec2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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