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“Lovely service”

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Bastion Hotel Zaandam
Ranked #5 of 5 Hotels in Zaandam
Reviewed 9 October 2017

We went for a weekend break and loved the stay at bastion. The staff of the hotel were really friendly and helpful specially Romy. Location is just a bit away but very well connected to the central.
Recommend

Room Tip: Clean and tidy
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  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 727virendray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotels, e-commerce at Bastion Hotel Zaandam, responded to this reviewResponded 1 week ago

Dear virendray,
What a great review! Thank you very much.
Our colleagues always work hard to offer the best possible stay.
See you next time!

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Reviews (160)
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4 - 8 of 160 reviews

Reviewed 24 September 2017

Altho between 15 & 30 minutes out of Amsterdam depending on which public transport method you use (but as Dutch public transport is so brilliant that's no issue!) this hotel is a great base.
Clean rooms well maintained, reasonably priced for food or beverages in house.
The rooms are warm & tidy, softer mattress than l have at home but slept well despite this. Linen good quality, limited tea/coffee but this is a budget hotel, fridge in room so maybe buy some milk @ a supermarkt rather than use the powder issued for your tea/coffee....& maybe a beer or 2!
Shower rooms are small so a larger person will find them difficult to manoeuvre about in. Usual shower/wash/soap provided but not 1-use shower caps
Bottled water always available in room and reception
For those of you who must smoke, there is a separate room available for you inside by reception
Finally as you are so close do go into Zandaam centre itself, well worth a trip (10 minutes on the 392) plus Zaanse Schans which has historical Dutch community/buildings, including the famous wooden windmills and wonderful eateries (25 minutes further along on the 391 route)

Room Tip: Make use of the fridge, buy fresh milk & beers & check behind the curtain for the kettle plu...
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  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jenni C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotels, E-commerce at Bastion Hotel Zaandam, responded to this reviewResponded 1 week ago

Wow Jenni,
What a great and expansive review!
We're happy to see everything was this great! Thank you for sharing.
Kind regards,
Bastion Hotels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017 via mobile

Stayed here June 17 and very unhappy. Only 1 towel in bedroom. Only 1 coffee sachet with kettle. Found blood on bed sheets. Changed by staff and offered free breakfast which was also a let down. No bacon on 2 mornings and no bowls/spoons for cereal. Quite a trek to city centre on bus costing €10 each return. Very expensive over couple of days. Complained to regional office and only got apology and offer of 10% from next stay. Won't be staying again !!!!!

Stayed: June 2017, travelled as a couple
Thank David I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2017

This hotel was very basic, there wasn't even a welcome booklet with standard hotel information such as breakfast times, phone number for reception etc.

Pluses: You received (it seems) unlimited free bottles of water, there is a fridge in the room as well as a kettle and some small cups.

The staff were welcoming and friendly overall. I asked if there were any extras I could purchase and surprise my daughter with as it was her birthday the day we left but the staff member didn't know.

We were located on the ground floor and there was no noise disturbance.

Free wifi which remained consistent 95% of the time

Minuses: Way too far from the town centre, it's a 40 minute bus ride, not the hotel's fault, but just so that other travellers are aware.

No hotel information in the room whatsoever, the maid did not change the bin in the room nor replace a used cup, but she did some random other bits and pieces??

The bed lights are too low with sharp corners, watch out, especially if you've been out and about and may not have all your faculties about you.

The bathroom is ridiculously small and the location of taps meant a lovely surprise mini shower upon first use.

I wouldn't return, ever if they re-located it to the town centre.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank CharleneUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

Bastion Hotel Zaandam is a standard business hotel - so this review is for the standard business traveller. Going as a tourist with expectations of pampering will leave you will unforfilled dreams.
Bastion Hotel Zaandam provides a standard service and the staff is helpful and polite. Gives you standard rooms and the ability to take a walk or run in the park just across the road.
Good value for money.

Room Tip: standard business
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  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank sorenKL015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bastion Hotel Zaandam

Address: Wibautstraat 278, 1505 HR Zaandam, The Netherlands
Region: The Netherlands > North Holland Province > Zaandam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Zaandam
Price Range: ₹ 5,114 - ₹ 11,845 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bastion Hotel Zaandam 3*
Number of rooms: 80
Official Description (provided by the hotel):
Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Hotel Zaandam offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an lcd television, air-conditioning and relaxing lounge chairs. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / Accessibility Bastion Hotel Zaandam is easy to be reached, by car, along the A8, exit 1. For travelers that have to be in Amsterdam, this hotel is a good choice. The centre of Amsterdam is only 20 minutes away. The famous Zaanse Schans with its beautiful Dutch windmills is only 4 km away from the hotel. Rooms The hotel has 40 comfortable deluxe rooms and 40 comfort rooms. The comfort rooms are equipped with a television, a modem, airconditioning, a bureau, a safe, a minibar, free coffee and tea making facilities and a bathroom with a shower and toilet. The Deluxe rooms are more spacious than the comfort rooms and are equipped with a television, a modem, airconditioning, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage At Bastion Hotel Zaandam guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 Till 09.00 And in weekends from 07.00 Till 10.30. The atmospheric hotel is opened from 11.00 Till 23.00 For lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotel bar is opened till 23.30. ... more   less 
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Also Known As:
Bastion Deluxe Hotel Amsterdam Zaandam

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