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Reviewed 3 April 2018

Our stay at the Waldorf in Amsterdam couldn't have been better. The property is top notch in every way and the staff and service are some of the best we've seen anywhere in the world. Absolutely fabulous

Stayed: March 2018
Thank 20lisao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 4 April 2018

Dear Sir, Dear Madam,

Thank you kindly for taking the time to share your wonderful experience on TripAdvisor.

We could not be more proud of our team than to read that every member was able to provide you with a service that reflects the level of passion and luxury we strive to reserve for all of our guests and we are glad to read that our stay with us couldn’t be better.

It was a pleasure to welcome you and we sincerely hope to have the chance to host you again, should you visit Amsterdam once more. Should you desire to make another reservation, please do not hesitate to reach out to us directly.

Warm Regards,

Roberto Payer
General Manager

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Reviewed 2 April 2018

All Hiltons should learn from this one. After a disastrous stay at Hilton Garden Inn Venice, we had lost a little our trust o the Hilton brand, but this hotel convinced us not all properties are the same. This Waldorf Astoria has a perfect location, super-qualified staff, great rooms and an amazing restaurant. Number one in Amsterdam by far!

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank omer130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 4 April 2018

Dear Sir, Dear Madam,

Thank you for sharing your experiences with Waldorf Astoria Amsterdam on TripAdvisor.

We are delighted to read you enjoyed your stay with us and that you were impressed by our legendary True Waldorf Service. It is wonderful to see you described our restaurant as ‘amazing’.
We feel honoured that you consider us to be the number one hotel in Amsterdam by far!

It would be our pleasure to welcoming you once more.

Warm Regards,

Roberto Payer
General Manager

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Reviewed 2 April 2018

My wife and I were guests at the hotel for 4 nights in late March. Our experience was wonderful. It started at check-in. The attention and the time from staff was excellent. We received information with respect to the hotel and surrounding areas. Our room was ready early which is always great for overnight transatlantic travelers. Throughout our stay, service was maintained at the same high level. The facilities throughout the hotel were excellent. Our room was very comfortable. The housekeeping staff performed flawlessly. The food in Peacock Alley and the Goldfinch Brasserie was excellent as was room service. It was our first trip to Amsterdam but I am confident that the Waldorf is the best hotel in town!

Stayed: March 2018, travelled as a couple
Thank heheller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 3 April 2018

Dear Sir, Dear Madam,

We are very pleased to read that you rate our property with the highest possible recommendation on TripAdvisor.

It is truly gratifying to know that our legendary True Waldorf Service transcended into making you feel welcome and comfortable and that your room provided the perfect setting for you to enjoy memorable moments.
Thank you for the compliments regarding the food in our Peacock Alley, our Goldfinch Brasserie and our room service. Rest assured that your generous compliments will be shared with the rest of the team.

It is a pleasure to hosted your wife and you and we hope we have the chance to welcome you back.

Warm Regards,

Roberto Payer
General Manager

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Reviewed 27 March 2018

My husband and I loved our hotel stay at the Waldorf. We received the most outstanding service! Every member of the hotel staff treated us as special - for example, there was some mechanical work being done at the hotel, when we walked by, the team stopped to wish us a great day. This was indicative of every interaction from the front door to the bar and restaurant staff. I cannot say enough great things about this hotel - I will only stay at this hotel in Amsterdam. Kudos to the team!!!!

Room Tip: You will be tempted to go for the canal view but pick the garden view - they are beautiful.
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank O7262EQannl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 3 April 2018

Dear Sir, Dear Madam,

Thank you for sharing your experiences with Waldorf Astoria Amsterdam on TripAdvisor.

We are delighted to read that we were able to provide you with the most outstanding hotel experience. We strive to deliver the most unforgettable experiences to all of our guests and it is rewarding to read that we succeeded in doing so.

It was a pleasure to welcome you and we sincerely hope to have the chance to host you again should you visit Amsterdam once more.

Warm Regards,

Roberto Payer
General Manager

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Reviewed 26 March 2018

The level of service and attention to detail is magnificent! We have stayed in many nice properties and this one tops the 5 star rating. Myself, my husband and 4 adult children (ages 18 - 24), stayed at this property. The experience began before our arrival with contact regarding what we would like to do while in the city. They helped plan a private boat tour for our group which picked up right outside the hotel. They also offered many suggestions for things to see and do. From the reception to the room service to the bar and restaurant service, I can not say one bad thing. It's as if they are all on their toes trying to anticipate what you need next. Fabulous!

Room Tip: Decide on Canal view or Courtyard View, both are amazing.
  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Geog50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 3 April 2018

Dear Sir, Dear Madam,

We are very pleased to read that you rate our property with the highest possible recommendation on TripAdvisor.

It is truly gratifying to know you felt well taken care of by the members of our team, and were impressed by our legendary True Waldorf Service. Moreover, we feel honoured that you consider us as one of the best 5 star rating hotels.

We would like to thank you for your stay and we sincerely hope to have the chance to host you again should you visit Amsterdam once more.

Warm Regards,

Roberto Payer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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