We stayed at The Hem Hotel Amsterdam at the beginning of April 2012. At first we were put in room 400 (the top floor), throughout the first afternoon we could here scratching in the ceiling, we were then woken up at 2.30 am to the sound of an animal moving around in the ceiling, which strangely sounded like a rabbit. We called someone up from reception who promised to change our rooms the next day. We later realised they have wild rabbits around the area so assumed the noise we heard was a rabbit(s) living in the roof.
We then tried to go back to sleep to then be woken up by another scratching noise, to then discover this noise was not in the ceiling but in our room inside the dressing table (between the wall and table), I then saw a mouse through a cable hole in the table!
We got into our second room at 2 o'clock the next day (you are not allowed into your room before this time under any circumstances). This room was fine, we didn't hear anymore noises, it was clean and tidy, despite looking out onto the motorway it was surprisingly quiet.
We found most of the staff to be polite and helpful. The hotel is in a residential area which we had read many complaints about prior to staying there, however we didn't have any issues. The hotel is a short tram ride away from the city and other restaurants and attractions.
Due to our experience in the first room we would not advise anyone to eat in the hotel as we don't know whether they have a problem with mice and other animals.
Overall the hotel is very basic and good value for money, ideal if you are going to Amsterdam for a short break and just need somewhere to sleep.
- Official Description (provided by the hotel):
- West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more less
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- Also Known As:
- Amsterdam Hem Hotel
- Hem Hotel Amsterdam