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All reviews beautiful park split level booked a standard room lovely hotel city centre breakfast and dinner building work room upgrade would recommend this hotel to anyone a short tram ride a great stay metro station short break comfy bed dam square oosterpark renovation
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Reviewed 22 August 2018

First of all, I'd like to thank the everyone at Hotel Arena for making our fifth wedding anniversary a very lovely experience! If we ever return to Amsterdam, I expect we'll stay there again.

Good:

- friendly, professional and extremely helpful staff
- good location, reasonably accessible.
- absolutely gorgeous
- pretty surroundings with a park that's great for short strolls
- uncommon room-layouts & designs - luxurious, modern. Very clean.
- rooms are well-furnished, with comfortable bed, a real clothes-iron, good air-conditioning unit, nice reading area, excellent lighting, electric safe, fridge/mini-bar.
- fair restaurant in a nice well-lit and spacious venue with pleasant outdoor seating area as well
- Very nice to be welcomed with rose-petals strewn over the room and on the bed, as well as w/ a tasty complimentary bottle of prosecco :)

Room for improvement:
- the room features a staircase up to a loft area. The stairs on this staircase are too shallow, making the climb a nervous one even for people with regular-sized feet.
- The clothes-iron was old and extremely leaky.
- shower-doors should be looked at--extremely easy to flood the bathroom.
- the pillows that were originally in the room were not good. They were replaced with better pillows, but still not as good as in most other hotels in this price category.

Tips:

- Treat yourself to an upgrade if you receive an offer. We went for the Park King suite but I think the Village King may have been better, and I believe it's cheaper. The Park King suites are supposed to have a view over the park but in our case had a less fancy view over the back of the hotel restaurant.

- Don't bother with breakfast.

- Take an Uber to/from the airport; it's affordable and takes 20 minutes.

Room Tip: Upgrade: village king suite. Park king also good but more expensive.
  • Stayed: August 2018, travelled as a couple
    • Value
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Thank Protik I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozgur E, General Manager at Hotel Arena, responded to this reviewResponded 23 August 2018

Dear Protik I,

Wow, what a great, friendly, helpful and meaningful review and the feedback...I am kind of speechless but very happy with your words, we are on the go with the feedback though :) Thank you a million...

Ozgur Eylen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

A cute hotel with the bed in a loft overlooking the living area. You have to use a narrow spiral staircase with no railing to go up to it, so elderly or clumsy people may want to specifically request a room without a loft. The bathroom on the first floor can be seen into, especially at night, as the walls are a dark glass. Choose your roommates wisely!

Stayed: August 2018, travelled with family
Thank Angie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozgur E, General Manager at Hotel Arena, responded to this reviewResponded 21 August 2018

Dear Angie C,

Thank you very much for your great review but also for the feedback to the fellow travelers, we can arrange everything for everyone. We hope to welcome you next time for sure,

Kind regards,

Ozgur Eylen
General Manager

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Reviewed 21 August 2018

Having stayed in Amsterdam, countless times across a wide range of hotels and districts - Hotel Arena does stand out as the best for us. The front entrance is impressive and faces Oosterpark directly, feeling almost as if the park is part of the hotel grounds. It is a lovely park for a stroll or to sit and relax in the day or evening. It is well lit by the hotel side, during the night and feels safe. The area itself feels relaxed, being outside the hustle and bustle of the 'tourist center' yet there are trams, in every direction; on your doorstep. The 14 line is a short walk away and runs past Artis, Rembrandtplein and to central station, frequently and quickly. It is perfectly walk-able from Central Station also, although we did make a couple of Gin pit stops on the way! Bar Barkowski is also close by, which is open late and has a nice bohemian atmosphere - true to the name - and is popular with the locals. A little stroll west takes you to a good sized Albert Heijn supermarket and numerous shops and cafes, if you spot the little ice cream parlour on the corner, try their milkshakes they are special! Keep heading west and you will hit De Pijp which is another great area (you can also hop on the tram to there, if you wish!)The room was excellent, well appointed, clean, very spacious a lovely bathroom and a very comfortable bed. One slight upgrade would be some USB charging points, as they are universal it would be a welcome addition I think for many travelers. The wifi connection was strong and a very reasonable speed for a hotel and easy to access. Inside the hotel is equally impressive, it has kept many features of the original building - the staircase really caught our eye and you can't help but have a smile on your face as you walk to your room, it just feels tranquil to be there. That we are 'home' feeling occurs way before you get to your room and we felt welcome there from the minute we arrived at the hotel. A phenomenon that was as much to do the with excellent service received by staff: the check-in process was seamless, welcoming and we felt like valued guests throughout our stay. It felt like a place where the staff were happy to be there as well as the guests - that's a rare quality and we appreciated it.Thank you Hotel Arena, we are fairly frequent visitors to Amsterdam and yet staying there made it feel like it was something new for us. I am certain we will be back in the future

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank mrimme945643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozgur E, General Manager at Hotel Arena, responded to this reviewResponded 21 August 2018

Dear mrimme945643,

I am definitely, deeply touched and speechless! I red lately another review from us at an other web site, that one was also very much into the detail and very loving about their stay with us, yours touches me really personally because we are working here seriously hard to create something don't exist, something that chains cannot create, something that based on experience, love and respect to the guest but also out of the box thinking, we are busy with it only six months now and came a long way, but this kind of feedback empowers us, gives us power, gives energy to pick up the pieces again and do it good and better. I have shared your feedback with the entire team, 150 people have read it and i am sure there is a lot of proud in their eyes, thank you for that! We will never forget this one! I deeply and personally thank you. Please come here again and let me know upfront to welcome you personally, shake your hands!

Until then, stay well,

Greetings from the entire team.

Ozgur Eylen
General Manager

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Reviewed 20 August 2018

Nice place to stay in after a busy day. Pefect location to vist Artis Zoo from.Children playground for families with kids.A nice park around for fa resh air breath.An undreground parking cheaper than anywhere in Amsterdam for car travelleres.Next time I'll stay tis place again.

  • Stayed: August 2018, travelled on business
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Review collected in partnership with this hotel
Thank alotar595633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozgur E, General Manager at Hotel Arena, responded to this reviewResponded 20 August 2018

Dear alotar595633,

Thank you very much for this very kind review and your encouraging words, i am glad that you have liked and enjoyed your stay and hope to meet you next time again,

Kind regards,

Ozgur Eylen
General Manager

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Reviewed 20 August 2018

Would recommend it to any one to stay there. The location was good, close to transport, advice by staff was good and were able communicate well. All staff were friendly and nothing seemed to be a problem for them.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jan And Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozgur E, General Manager at Hotel Arena, responded to this reviewResponded 20 August 2018

Dear Jan And Chris S,

I receive this on the monday morning, just before the team meeting, you gave us a great mood to start the week and we are thankful for your words, the time that you have taken for and recommendation! Loved it.

Greetings from all of us and hope to welcome you next time again,

Ozgur Eylen
Genera. Manager

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